"Hmm, a man came out of it. ”

"Yo, that's it, who is this person?"

"I don't know, it seems that at least it should be a little boss in the supermarket?"

"I don't dare to say, but it could be the manager of the branch. ”

"Who does it matter? As long as he is in charge of the supermarket, then give us an explanation!"

"Yes, fortunately, the young man found out in time, otherwise they would not have admitted it after we left the supermarket with our things. ”

While speaking, Cheng Yong had already come to the place where the crowd gathered outside the cash register.

Looking at the noisy crowd, Cheng Yong said, "Everyone be quiet, I'm Cheng Yong, the manager of the supermarket, you can tell me anything now." ”

But as soon as Cheng Yong's words were finished, the crowd boiled again.

"Rotten and moldy snacks in your supermarket. ”

"Yes, if this young man hadn't found out in advance, we would have bought it and taken it home stupidly. ”

"Isn't it, there's a pregnant woman over there, and I'm vomiting from your moldy food!"

"We are asking for compensation. ”

"Yes, ask for compensation, double compensation for economic losses and moral damages!"

At this time, Cheng Yong finally saw the person standing at the front of the crowd and shouting the most at the top of the crowd, Pang Xuefeng.

"Is that you?" The moment he saw Pang Xuefeng, Cheng Yong seemed to vaguely guess something.

"Yes, it's me, I'm the first person to notice that your food is moldy and spoiled, and everyone present can testify to it. Pang Xuefeng said solemnly.

"Yes, I testify to the lad that he was the first to find out. The old man who was the first to come forward and ask for a taste of the moldy and spoiled food said.

"There's me too, and I can testify to the lad too. The middle-aged lawyer who reminded everyone to keep the evidence just now also said.

"And me, I can also testify, and my wife also bought your spoiled food. The pregnant woman's husband also said indignantly.

In fact, he was not at the first scene at the time, and he testified to Pang Xuefeng at this time purely because his wife was choked on spoiled food and vomited, but who would pay attention to these at this time, completely unanimous with the outside world, that is called an unprecedented unity.

Cheng Yong looked at this scene and said loudly again, "Let's be quiet first, it's not the way to solve the problem if it goes on like this, let's be quiet, be quiet." ”

Everyone also knew that just being so noisy was not a solution to the problem, so the crowd began to slowly quiet down, listening to what Cheng Yong said next.

"First of all, let me take a look at the spoiled food. Cheng Yong said.

Pang Xuefeng took the lead and handed over the box of jade rolls that were left in his hand, "Well, this is what I bought just now, the receipts and receipts are readily available, and I haven't even left the collection area." ”

Cheng Yong looked at Pang Xuefeng coldly, then took the jade roll in his hand, first took a careful look at the outer packaging, then walked to the cash register with the packaging box, picked up the code scanner and scanned the barcode at the bottom of the box.

Subsequently, Cheng Yong took a box of unopened jade rolls from another customer, still scanning the code and checking it.

That's right, it's really their supermarket business.

After confirming it, Cheng Yong put aside Pang Xuefeng's box of jade rolls that had been opened.

Then he opened another customer's box that had not been opened, and took out a small piece of jade roll from the box to taste it himself, but before the jade roll was delivered to his mouth, a pungent musty smell swished into Cheng Yong's nose.

"Vomit ~ cough cough

Cheng Yong was too sensitive to this kind of smell when he was a child, not to mention that this was a fresh "moldy product" from Pang Xuefeng's own hands, so Cheng Yong retched on the spot, which was not much worse than the reaction of the pregnant woman just now.

A supermarket staff member next to him immediately came over to help beat his back for a long time, and Cheng Yong relieved himself.

As soon as Pang Xuefeng saw it, he immediately coaxed and said, "Look, how about it, we didn't lie to you?"

Cheng Yong was choked with tears in the corners of his eyes, and when he was ridiculed by Pang Xuefeng, the evil fire in his heart immediately came out.

Because the Woyima Center Store is located in the core area of the city, it has always been the champion of the three armies among several Woyima branches in Jianglin City, and Cheng Yong is usually the manager of the Woyima Center Store.

In addition, there was a conflict with Pang Xuefeng yesterday, so from the first time I saw Pang Xuefeng today, I had already subjectively decided that this was not a problem of food quality, but that Pang Xuefeng came to find fault.

Cheng Yong wiped the tears that were coughed up from the corners of his eyes, and then glanced at Pang Xuefeng coldly, and then continued to everyone, "Everyone be quiet, I have personally tested it just now, and there is indeed a problem with the production, but"

Speaking of this, Cheng Yong glanced at Pang Xuefeng coldly again with the corner of his eye, "However, you must not be taken advantage of by some individual people with ulterior motives." ”

Although the onlookers didn't know what was in it, they still heard something in Cheng Yong's words.

"What do you mean? The facts are right in front of you, since you also admit that there is a quality problem with the food, then hurry up and compensate us, don't talk about changing the topic, everyone is an adult, not a three-year-old child, you don't fool everyone here, okay!" Pang Xuefeng of course knew what Cheng Yong meant by this, so he took the lead and said.

"That's it, don't talk about those useless, compensation, we demand compensation!"

"Yes, you're also a manager, can you talk and do things with a little grace, can't you get compensation, why do you make those girls do pies?"

"Compensation, we demand ten times the compensation!

Cheng Yong's plan to change the topic has not yet been implemented, and it was directly cut off by Pang Xuefeng.

The hatred in Cheng Yong's heart, the blockage in his heart!

Paralysed Pang Xuefeng, you're not done yet, are you?

"Okay, everyone listen to me, our Woyima supermarket is an international brand of large enterprises, since the problem has been found at this time, everyone asks for compensation, then we will definitely not be so unresponsible. ”

"But there are too many people here, please keep the food in your hands first, then take your shopping receipts, go to the No. 1 cash register first, and then we will send special personnel to deal with this matter for everyone, please understand and cooperate." ”

Cheng Yong said to everyone.

Don't say it, Cheng Yong's words are still very effective.

It's good if something goes wrong, but if you ask for compensation, and they agree to pay compensation, what else can you say?

Therefore, as soon as Cheng Yong's words came out, most of the anger in the crowd due to the quality of food immediately dissipated.

Pang Xuefeng looked at it, this is not good!

So he took the lead again and said, "How are we compensated? ”

After Pang Xuefeng's reminder, the people who had just been pacified had a lot of commotion again, after all, the amount of compensation is the key.

"Yes, how to compensate?"

"That's it, tell me, my wife is still pregnant, how are you going to compensate?"

"Let's talk about it, but what we are asking for is ten times the compensation, and we can't lose a cent!"

Cheng Yong glanced at Pang Xuefeng coldly again, and then said to everyone, "This is easy for everyone to discuss, but after all, this is the entrance to the venue, and the flow of people is relatively large, and everyone's affairs need to be solved, but we can't hinder other people's normal shopping, isn't it, in this way, everyone will send a few representatives, and then come to my office, let's discuss the solution." ”

As soon as Cheng Yong said this, some people in the crowd began to be eager to try, but this was not what Pang Xuefeng wanted to see.

So Pang Xuefeng immediately said, "I don't think it's necessary, is this a big deal? I have to go to your office for a meeting to discuss and discuss? Now that it's a market economy, wouldn't it be good to have fewer bureaucrats?" Everyone asks for ten times the compensation, can't your supermarket compensate according to everyone's requirements?"

Pang Xuefeng paused when he said this, then looked at the crowd around him and said again, "Besides, now that the black box is operating, there are many shady scandals, I suggest that the supermarket adhere to the principle of fairness, openness and transparency, and just handle this matter on the spot, why bother doing more?"

After hearing Pang Xuefeng's words, Cheng Yong's lungs were about to explode at this time.

One of the reasons is that of course there is no problem to solve it here, how much can a box of jade rolls be worth? Not to mention a box of ten boxes, even a hundred boxes is nothing in the eyes of the supermarket?

The supermarket itself has a loss prevention system, which means that it is allowed to have a certain range of losses, damages, or claims due to quality problems.

According to the current situation, if there is a quality problem in the product, it is a big deal to go back and pass on the cost claimed by the customer to the supplier as it is?

However, although on-site solutions can improve transparency, the disadvantage is that the impact is not good.

In fact, a large international supermarket like Woyima sometimes pays more attention to reputation than other aspects.

So that's the purpose of Cheng Yong's desire to let the injured customers elect representatives and go to the office to talk.

The second reason is that there is a quality problem with the food, and the original price is returned, which is acceptable to the supermarket, but if it is like the tenfold compensation proposed just now, Cheng Yong will never allow this kind of thing to happen.

Not to mention the international supermarket like Woyima, even if it is an ordinary small and medium-sized supermarket, there are not thousands of kinds of businesses in it, but also hundreds of kinds.

It is inevitable that there will be a problem with the quality of the product occasionally, but once Cheng Yong opens his mouth and compensates ten times, his reputation among his peers will fall to the ground all of a sudden.

It is more likely that the top management of Wo Yima will also question his management ability, resulting in the loss of his position in the end!

So seriously, that's the real reason.

In real life, ordinary people can tolerate anything, but they can't accept things like dark boxes, because whenever such an incident occurs, the public inevitably becomes the object of being played by certain classes of people, and what is sacrificed is the power and interests of the public without exception.

So when he heard Pang Xuefeng's words, someone in the crowd immediately shouted angrily, "Yes, solve it on the spot, oppose the black-box operation, and refuse the shady scandal." ”

"Call for the three public principles of fairness, justice and openness!"

"On-site processing, ten times the compensation, no one is missing!"

"Solve it on the spot!"

As the anger in the crowd rose again, Cheng Yong's eyes looking at Pang Xuefeng were already like a thousand years of ice!

Pang Xuefeng, you are looking for death!