Chen Hui felt that he should let the bookstore pay him some wages, and he stood in this position and helped several people come up with "Norwegian Wood".

The six or seven books placed in the bookshelves were sold out in half an hour, and almost everyone who came to pick up the books was complaining about the Southwest Book City.

It's also so inhumane!

Especially those who want to collect the complete works of Zhang Chu have to walk around the entire bookstore.

Find two fantasy books here, mystery and suspense here, you have to search for the history part, and you have to look for the literary works column.

If you have poor eyesight, you will be tired to walk down like this, which will seriously drag down the efficiency and affect the mood of consumers!

At this time, Chen Hui saw the news fed back by many netizens in the forum, and he realized that the incident in the Southwest Book City was not an exception!

"It's strange that the landlord went to the bookstore to find the Norwegian forest, and he had to slowly flip through a large number of books by himself, and in the past, Farewell My Concubine was placed in the most conspicuous position. ”

"Is it because we have swelled, or has society changed? My bookstore here doesn't even have a poster, what the hell is the publishing house doing, is it going to give up Zhang Chuda's book?"

"I haven't encountered this situation for the time being, and it seems that I have received a cold reception. It is not known whether it is an individual case or a general situation. ”

"Originally, I was a new user of Dangdang.com, and I received a book coupon of 40 yuan off 99. I added it to the shopping cart excitedly, and found that Zhang Chuda's works were not among them, and I was a little disappointed!"

"Coordinates Shonan, there are Zhang Chuda's books in the bookstore here, but it is not the best location. ”

"Coordinate the magic capital, several books on the market yesterday are engaged in joint promotions, one is 80% off, and two books are 7% off. Zhang Chuda's books were placed on remote bookshelves and did not participate in the event. I don't want a discount or anything, but it's obviously ostracized, right?"

One after another, netizens posted what they saw on the Internet, and something seemed to be wrong!

What treatment Zhang Chu's works enjoyed in the past is completely different from the current treatment, and people who don't know still think that his books are unsalable and can't be sold at all.

At this time, someone anonymously explained in the post: "As a bookstore employee, I said a little gossip, and there is no kind of confirmation and verification. Several large listed publishing companies joined forces against Nanhai Publishing Company, because the early sale of Zhang Chu's works hurt their interests, so they used various methods to limit the sales of Zhang Chu's works. We received a notice on the morning of the New Year's Day business day that Zhang Chu's works would be put back into the category, and instead of setting up a separate bookshelf for display and sales, we would focus on recommending the works of the rest of the companies, and there would be rebates. ”

After Chen Hui saw this comment, it suddenly dawned on him that "Norwegian Wood" threatened the interests of those listed companies!

No wonder it has become like this from the darling of physical bookstores, it turns out that there is an insider.

His eyes rolled, and a thought vaguely appeared in his mind.

Anyway, I came to Rongcheng to travel, and I will take the high-speed train back to the mountain city from the East Railway Station after patting my ass later, and of course I can complain!

So he went to the cash register on the first floor and said to the staff, "Hello, may I ask if your store manager is there? ”

This staff member was confused, what the hell is it to ask for a complaint so politely?

"The store manager is probably busy, do you have any dissatisfaction with our service?"

Chen Hui pouted and said: "Your bookstore is too inhumane, Fangsuo Bookstore knows that Zhang Chu's books are placed in a conspicuous position for us to buy, but as a result, you are hidden in the corner." Where is your complaint book, I'll fill it out. ”

"I'm sorry, I can help you find a book. ”

"I've found it, but there are still a lot of people who haven't found it. You should improve the service. ”

"Okay, I'll give this suggestion back to the leader. Is there anything else I can do to help you?"

After becoming a villain, Chen Hui settled the bill and left, and he didn't know whether his complaint was useful or not.

If it is in some service industries that emphasize customer experience, such complaints will definitely be taken seriously, but it is estimated that it is more suspenseful in bookstores.

He didn't expect much, anyway, he tried it within his ability.

……

"Store manager, there was another complaint about us just now. I can't do this job!"

The clerk Qiao Huihui complained and said, "I didn't do anything at noon, and Brother Guang came here for another guide." Which one is going to list some things, it's very annoying. ”

In the Southwest Book City, Wang Longkun, the store manager in charge of these floors, is really tired.

This is not the first to complain, and it is estimated that it will not be the last.

They received a call from within the company, saying that they were asked to press Zhang Chu's books, and the bookstores under Xinhua Winshare in Xichuan Province are all unified with this operation, and they must strive to protect their own company's works!

As a result, after they put Zhang Chu's works back on the classified bookshelves, there was still an endless stream of people who came to inquire.

Although the books produced by his own company in a conspicuous position at the door were advertised with the words "80% off the new book", few people still bought them.

Xinhua Winshare Publishing & Media Co., Ltd. is a large company with books, newspapers, periodicals, as well as all kinds of audio-visual products and even dairy products, retail food wholesale sales, and its business is very wide!

Southwest Book City is the signature bookstore of Xinhua Winshare, and its own bookstore must of course support its own published works, but these books are not as good as those classic old books.

Wang Longkun felt that there was no way to go on like this, so he opened his mouth and ordered: "Huihui, you ask Liu Ping for help, enter the bookshelf at the door to clear the first floor to place Zhang Chu's books, and by the way, post the propaganda posters in the warehouse." ”

Qiao Huihui didn't expect to give herself another job, she walked away with an unhappy face, but at least she would say a lot less words, and sometimes her throat hurt.

Regarding why the company is targeting Zhang Chu, Wang Longkun does not want to know the truth of the matter.

But why should we sacrifice the performance of our own bookstore in order to protect the performance of the publishing department?

Xinhua Winshare started with a bookstore, and the bookstore is the real boss.

Wang Longkun doesn't want to sacrifice his KPIs to help others!

A large book city like Southwest Book City also needs to assess the growth of performance, and its own company's books are still sold, but there is no need to take Zhang Chu's books and hide them.

Either simply send the next email from within the company saying that all the books such as "Norwegian Wood" or "The Da Vinci Code" will be removed from the shelves, as long as this notice is not sent, then Wang Longkun feels that they should not be allowed to lie in the warehouse in vain to occupy a place.

What is there to get along with sales? The other party needs a good start, and he needs it too!

Sacrificing oneself to fulfill others, it is estimated that there are few such jobs in modern society.

If you don't put it out, it can make many consumers come to ask, and it should be able to sell better after you put it out now.

Anyway, Wang Longkun decided to throw aside the decision of the publishing department, and it is not a line, and the other party can't control himself!