Xinyue Hotel, one of the most luxurious five-star hotels in Nanshan District. Pen & Fun & Pavilion www.biquge.info

The hard work paid off, and Li Xiaolei finally successfully applied for the assistant lobby manager of this hotel.

On the first day of work, I came to the locker room early, changed into decent professional clothes, tied a beautiful silk scarf, pinned my work badge, turned around twice in front of the mirror, and started the day's work with makeup.

Unlike the previous hotels, the assistant lobby manager of this hotel is directly responsible to the hotel manager, mainly engaged in the reception of VIP guests, assisting in the reception of the main service desk and the reception of the airport outside, handling guest complaints, cooperating with the security department to do a good job of room security, and exercising the authority of the manager when the housekeeping manager is not available.

It must be admitted that the head of the human resources department has a vision, and does not particularly value the professional background and work experience of the person applying for this position, nor does he pay special attention to whether he is young, and thinks that as long as the English is good enough, there is enough affinity, and he can adapt to the situation, he can do the job well.

After being rejected so many times, Li Xiaolei finally found a job, Li Xiaolei cherished it very much, and was very grateful to the "discerning" head of the human resources department, and was determined to do something and never let her boss down.

I have read a lot of books on hotel management, and I have gone up and down with the deputy manager who is about to change jobs, and I already have a number of what I want to do next.

"Miss, can you hurry up, it will take a long time to check the house, I want to catch a plane!"

"I'm sorry, wait a minute, I'll help you urge. ”

"I said the same just now, urge and urge, when will I be urging?"

……

A guest was so emotional that he was angry at the front desk because he thought the check-out was slow.

Since she is engaged in the service industry, she will encounter such a thing, Li Xiaolei has already been mentally prepared, walked to the guest, and asked with a smile: "Sir, I am the assistant lobby manager of the hotel, what can I do for you?"

"Check out and return for half a day, in addition to perfunctory, what kind of efficiency is this, what kind of service attitude is this?" The guest slapped the room card on the main desk, and his voice was louder, attracting the attention of more than a dozen Chinese and foreign guests sitting on the sofa opposite.

At 8 o'clock in the morning, it was the peak period of check-out, and the room attendant wanted to check the rooms one by one, which was too busy at all, and he was not the only one waiting to check out.

Li Xiaolei bent down to help him pick up the deposit slip that fell on the ground, picked up the room card and looked at it, then turned around and said, "Xiaoying, urge again, please ask the colleagues upstairs to give priority to checking the room for this gentleman." ”

"Okay, Manager Li. ”

"Sir, I'm very sorry for the delay in your precious time, what time are you on the plane, are you going to Shenzheng Airport or Hong Kong Airport?"

"At 10 o'clock, Shenzheng Airport, it takes at least an hour to arrive at the airport, and you have to change your boarding pass and go through security. The guest was in a hurry, looking at his watch as he spoke.

He didn't go downstairs for a long time, and he didn't get up early knowing that the plane was at 10:15, making the time so tight.

But the guest is God, not to mention that the check-out efficiency is really unsatisfactory, Li Xiaolei asked with concern: "Sir, how do you plan to get to the airport, do you have friends to send it, do you call a taxi?"

"No one delivers, isn't there a taxi at the door?"

"Ah Jun, go and help Mr. Chen see if there is a taxi outside, if you don't call one quickly, help this gentleman get his luggage into the car by the way. Li Xiaolei called the waiter and advised: "Remember to bargain with the driver, just say it's your friend, so you don't have to listen to Mr. Chen's accent and ask for the price if you are not a local." ”

"Okay, I'll go. ”

……

Dealt with one thing after another, all trivial, but also fulfilling.

Li Xiaolei was so busy that she almost forgot to eat lunch, until the front desk waiter Xiaoying reminded her that she was a little hungry and took the elevator to the staff restaurant together.

As soon as they stepped into the elevator, a man lying on the guardrail on the second floor straightened up.

"Brother Xin, I have inquired! The deputy manager who just came here is surnamed Li, his name is Li Xiaolei, a native of Beijing, he does not live in a dormitory, and he seems to be renting a room outside. ”

What's the point of playing with a little girl, there is no charm at all, or such a young woman has charm.

Zhao Yingxin put his arm around the restaurant waiter's shoulders and asked with a lewd smile: "Renting a house outside, so her husband is also in Shenzheng, do you know what her husband does?"

The boss's brother-in-law is just like this, Ah Cheng looked back behind him, and said with a look of expression: "Wei Juan said that her husband seems to be a civil servant, and she and her husband both came here last year, and they are both northerners." ”

What's so great about civil servants, not all civil servants can be leaders, and if they can't be leaders, they are nothing.

Zhao Yingxin directly thought that the husband of the "prey" who had just arrived must be a nerd, a civil servant with a deep heart, and he didn't even know how many years he had taken the exam. I was only admitted to the exam, and I didn't come to work for a long time, obviously it can't be a leader, if it's not a leader, you have no power, and you don't even have the opportunity to be corrupt and take bribes.

Poor ghost, easy to do!

He made up his mind, put down his arm and straightened his suit, walked briskly to the elevator, and went straight to the staff cafeteria.

The food in the staff restaurant of this hotel is good, buffet, more than a dozen kinds of meals to choose from, but it should be that the guests did not finish when breakfast was served.

After a busy morning, Li Xiaolei's appetite increased greatly.

Just as he was eating well, a male colleague who was also dressed in professional attire and wearing a badge sat down opposite with a drink and didn't say hello when he sat down.

"Manager Li, is your first day at work today?" Zhao Yingxin looked at Li Xiaolei with a smile and asked with a big grin.

"Hello, who are you?" Li Xiaolei was stunned, and quickly picked up a tissue and wiped the corners of her mouth.

Is this big gangster eyeing Manager Li again!

Others don't know who he is, but Xiaoying knows it very well.

The brother-in-law of the Hong Kong boss who contracted the seafood restaurant on the second floor, although he wore overalls and other work cards, was not a staff member of the hotel.

The wife of Master Yang of the Korean and Japanese restaurant on the nineteenth floor used to work as a waiter in the Chinese restaurant on the third floor, with a beautiful face and a good figure.

The result can be imagined, the hotel is so big, there is no way to hide it.

How could Master Yang be willing to be put on such a big green hat, chased him down from the nineteenth floor with a kitchen knife to cut him, the people at the seafood restaurant must have helped him, and Master Yang was beaten up instead of cutting him.

Master Yang resigned in a fit of anger and divorced his wife Xiaorong.

has said so many sweet words before, made so many mountain alliances and sea vows, Xiao Rong thought that he would not only be liberated but also live a happy life, but he was also tired of playing, saying that it was not appropriate for them to be together, and threw 5,000 yuan to let Xiao Rong go to the abortion by herself, where to go after the abortion.

He was powerful and powerful, Xiao Ying didn't dare to provoke him, so he lightly stepped on the new deputy manager of the lobby, picked up the food and went to another table quietly.

The little girl knew each other very well, Zhao Yingxin was very satisfied, put on a posture that she thought was very personable, and said in Mandarin with a thick Dongguang accent: "Meet me, my surname is Zhao, Zhao Yingxin, the manager of the seafood restaurant on the second floor." ”

"It turned out to be Manager Zhao, disrespectful and disrespectful. ”

"Manager Li is really polite, get used to the first day of work, right?"

"It's okay, the colleagues are nice. ”

"It's good, it's okay on the surface?" Zhao Yingxin pretended to look around mysteriously, leaned over and said: "The temple demon is big, the king of Chi Qian, you will know after a few days, there are many intrigues here, the front foot will talk and laugh with you, and the back foot will go upstairs to beat your little report." ”

Office politics!

Li Xiaolei felt a little funny, and said casually: "Really?"

"Why did Wei Juan resign, why can you sit here, isn't it because you offended the villain. ”

"Thank you Manager Zhao for reminding me, I'll pay attention. ”

"No thanks. Zhao Yingxin took a sip of the drink from the cup, and said enthusiastically: "Manager Li, if you have time to go to the second floor to sit, it is fate to be in a hotel, I invite you to eat seafood." ”

There must be office politics, although she only worked for half a day, Li Xiaolei can feel it.

It's just that the person in front of him is a little too enthusiastic, and he is reminding, and he wants to eat seafood, and he has nothing to offer, and then look at his burning gaze staring at him, remembering the kick that Xiao Ying stepped on intentionally or unintentionally just now, and suddenly reacted.

It's so funny, more than thirty people who are mothers are actually pursued!

Li Xiaolei is not particularly disgusted, and is even a little proud, after all, it proves that she is not old and yellow, and she still has a little charm. But go to him to sit down and go to his place to eat seafood, Li Xiaolei picked up the chopsticks again and said meaningfully: "My husband also likes to eat seafood, not only likes to eat but also cooks." ”

What do you mean, tell me that you have a famous flower?

Zhao Yingxin didn't retreat in the dictionary, and immediately said: "He is him, you are you, how is it tonight, do you have time at night?"

"Manager Zhao is too polite, no matter whether I have time or not, I am still used to going home for dinner. ”

Stalking, becoming more and more frivolous, and speaking fluently, Li Xiaolei spontaneously felt a sense of disgust, and simply stood up with a dinner plate: "Manager Zhao, it's an honor to meet you, I still have something to tell Xiaoying, you use it slowly." ”

Just go, looking at Li Xiaolei's back, Zhao Yingxin felt more and more interesting, and felt that only by getting such a woman could she have a sense of achievement.

At 6 o'clock in the afternoon, Li Xiaolei got off work on time.

As soon as I changed my clothes and walked out of the lobby, I saw a red sports car suddenly and slowly drive in front of me, and the driver was the manager of the seafood restaurant I had seen at noon.

Just as he was about to bypass, Zhao Yingxin suddenly shouted: "Manager Li, what a coincidence, I'm also off work, get in the car, I'll give you a ride." ”

Off work, what a coincidence!

This seafood restaurant is the time of the Venerable, and the restaurant manager should have just started work at this time.

"Thank you for your kindness, I have a car, I don't need to be so troublesome. No matter how stupid Li Xiaolei was, she knew what he wanted to do, so she didn't bother to take care of it anymore, and walked to the parking lot without looking back.