A few days ago, I browsed the Taobao homepage, and a promotional page popped up, and I saw a pretty good small foot slim pants, the price was really cheap, and I also sent freight insurance, so I took one, anyway, there is freight insurance, and if it is not suitable, you can return it at any time. Pen % fun % Pavilion www.biquge.info

The goods have arrived in two days, and the express delivery is fast.

The pants are also very good, and they can be described as cheap or even great value for money.

I gave my colleague a look, and I was taken a fancy and asked me to take a picture.

So I opened the webpage and found that the price had increased. If you take a closer look, the price has dropped! It's just that the price has been raised, buy one get one free, and the average price is lower than the "special price" I bought.

How can this be?

So I asked customer service to understand: The price of pants has been reduced again?

Customer service: What about the event?

Even: Wasn't the special price the day before yesterday an event?

Customer service: That's a special price at the request of the official.

Even: Oh, so your usual price is lower than the official special price?

Customer service: Dear, it is normal for prices to fluctuate during the event.

Even: Oh, yes? Does that mean that you sell at a special price at the request of the official, and sell at a low price at a floating price yourself?

Customer Service: No, dear.

Even: Are you kidding the authorities, or are you teasing the buyers?

Customer service: Dear, no.

Even: I request a return.

Customer service: Okay, the address is for you. **********

Even: Forehead...... So happy?

Customer service: Dear, we have bought freight insurance for pro, you can return it without losing anything.

Even: Oh, then I'll think about it. Otherwise, you can refund me the difference. Or I buy another one, you only send one, don't send one, I pay the price minus my last pair of pants.

Customer service: I'm sorry, dear, I'm just a little customer service, I can't be the master, you can return it.

Even: Alright then, I can be my own master. I won't return it, just give it a bad review. The pants are still good, keep them and wear them, and if you retire, you won't have pants?

The customer service disappeared for a while, and it is estimated that he went to ask the leader.

Customer service: Dear, are you there?

Even: Yes.

Customer service: Then you can take a picture, and I will refund the difference in price of the other one to you.

Even: What do you mean?

Customer service: It means that you take a picture, buy one and get one free, and you used to buy that one and refund the difference to you at the current price, understand?

Even: Oh, I see, I'll talk about it when I take a lunch break.

Later, my colleague asked for a pair of pants, and mine also refunded the difference.

In fact, I didn't feel that I had to return the difference, after all, what I bought was not expensive, but I felt that it was cheaper than the special price in just two days, and I was unhappy.

So, find customer service to tease and find a balance.

I didn't want to be scared by my well-founded arguments, and the customer service actually agreed to my request. Maybe they feel that they are at a loss and are afraid of the outcome of the bad review.

Hahaha, in fact, sometimes it is appropriate and natural to calmly fight for the rights you deserve.

Be a bad guy once!