Chapter 354 Emergency Response
Xiao Zhen said: "Jiang Dong, I know. But it happened suddenly, the situation is serious, and I'm worried that I won't be able to deal with it alone, how long will it take for you to arrive?"
"We're going now, and it's going to take 40 minutes at the earliest. Well, Xiao Ning happens to be at home, so I asked her to go over and help you first. Jiang Fenglian said.
When Luo Ning received an urgent call from his mother, they had just finished lunch and were reading a book in the living room with Ji Jingyan. When she got the call, she immediately said, "I'll go over now." With that, he grabbed his small satchel and key and ran out the door.
Ji Jingyan immediately followed and asked, "Luo Ning, what's going on?"
"There was an accident in the hotel restaurant, many guests were unwell at the same time, it was possible to have food poisoning, my mother was not there, I had to go over and help. Luo Ning said hurriedly.
When Ji Jingyan heard this, he stopped being verbose, immediately called Yan Hanhui and rushed to the hotel together.
Luo Ning's house is only a few kilometers away from the hotel in the county seat, and Yan Hanhui is very skilled in driving, and he arrived in three minutes. At the entrance of the hotel, I saw two ambulances waiting to pick up the patient, and several hotel guests were weakly helped out, their faces were pale, and cold sweat flowed.
The three of them did not stay, they came directly to the restaurant, Xiao Zhen saw Luo Ning, and quickly told the situation, according to the current statistics, a total of seventeen guests were unwell and were being sent to the county hospital one after another.
Everything in the restaurant is left intact, and the health bureau is conducting preliminary inspections and sampling.
Luo Ning saw that the other guests who were okay were still watching, and she asked, "How are the emotions of the other guests?"
"It's not bad at the moment, it's not causing panic. At the time of the incident, Manager Yang of the restaurant happened to be at the scene, and took measures to control the scene at the first time. Xiao Zhen said.
"Very well, you remember to inform the staff below that until the results are out, don't guess and be careful when you speak. Luo Ning admonished.
Xiao Zhen immediately understood what she meant, I am afraid that this matter has already spread, it is estimated that those reporters are already on their way, if they are not careful, it will cause great damage to the reputation of the hotel, she immediately called the secretary and conveyed Luo Ning's order.
Luo Ning said to Yan Hanhui again: "You go to the lobby to organize all the doormen, cleaners and front desk staff, guard the exits, maintain order on the spot, and don't let outsiders in, especially reporters." ”
Yan Hanhui received the order, took a work card from Xiao Zhen, and immediately took action.
Luo Ning said again: "Mr. Xiao, sort out the list and information of all the guests today, and give me a copy." ”
Xiao Zhen said in embarrassment: "Luo Ning, we don't have all the guests' information, and many guests don't have registered their identity information. ”
Luo Ning was stunned: "Why don't you register?"
"This is not a hard and fast rule, many guests are reluctant to register, and we are not reluctant. Xiao Zhen explained.
Luo Ning then remembered that in this era, ZF's management and monitoring of the hotel industry was not so formal and tough, so most people were reluctant to register their identity information.
She thought for a while and said, "Then you arrange a few employees to register all the guests in the hotel now, and say that in order to compensate the guests, no one can be missed." ”
"I can only arrange for two people to come out, and there are really not enough people. Xiao Zhen said, from the staff who maintained order on the spot, two were selected and arranged.
Seeing this, Ji Jingyan took the initiative to say, "Luo Ning, I'll go and help too." ”
Luo Ning nodded to him gratefully and said, "You two listen to Ji Jingyan's command, you must make sure that the information of all the guests is registered in as much detail as possible, and there are no omissions." If there is a mistake in compensating the guest afterwards, it is not good. Luo Ning deliberately said the last sentence loudly so that the guests could hear it. As a result, the registration process proceeded very smoothly.
After arranging all this, Luo Ning walked around the restaurant accompanied by Xiao Zhen, she checked the food left on the table one by one, and saw that the staff of the Health Bureau took pictures, samples, and preliminary investigations very carefully, she nodded with satisfaction, and said to Xiao Zhen: "Mr. Xiao, you go and ask about the situation to see if anything has been investigated?"
Xiao Zhen stepped forward to ask a few words, and came back disappointed: "They didn't tell us anything." ”
Luo Ning said calmly: "Let's go to the kitchen and have a look." ”
When the two came to the kitchen, Luo Ning looked at the pile of ingredients and ingredients, she called the chef, and began to screen each ingredient and seasoning.
After reading it all, the chef said with confidence: "Our ingredients and seasonings are strictly controlled, the ingredients are definitely the freshest of the day, and all the seasonings are properly kept, and there is absolutely no expiration." ”
"In that case, how can this still happen?" Luo Ning asked puzzled.
The chef said distressedly, "I don't understand it either." ”
Luo Ning looked at everything on the scene carefully, and finally stopped at the soup bucket in the corner, she asked, "When were these soups boiled?"
"We boiled it last night, we boiled the soup stock for the next day every night, and specially arranged someone on duty to stay up until this morning, which was absolutely fresh. The chef said confidently.
Luo Ning took a small bowl, scooped a little bone broth and tasted it, it seemed to have a strange taste, she tasted it again, and said puzzledly: "You can also taste it." ”
Xiao Zhen and the chef each tasted a few bites, and frowned at the same time.
The chef tasted the chicken soup next to him again, and it was the same, he said puzzledly: "These two barrels of broth were personally ordered by me last night, and all the ingredients are absolutely fresh, how can there be such a strange taste?"
He immediately called the cook, who was on duty last night, and asked, "Did you add any ingredients to the soup last night?" or did you run to sleep?"
The assistant chef said wrongly: "I didn't, I kept guard last night and never left." Besides, didn't you taste it yourself this morning?"
Only then did the chef remember that he had indeed tasted the soup before preparing breakfast as soon as possible, and it was obviously normal at that time, and there was no strange taste!
Luo Ning said: "It seems that the problem is very likely to be on these two barrels of stock, you go and see the dishes outside, which ones use the stock?"
The chef immediately went out to check and said, "Although these dishes are different, they all use more or less broth. Needless to say, the soup is used the most, and the soup stock is also added to the roasted dishes, and even the stir-fry dishes will be used a little to avoid the paste of the dishes. ”
"Is there any leftover from this morning?" asked Luo Ning.
"The rest of the vegetables will generally be thrown away and transported to the pig farm for the pigs to eat, and there should be no leftovers. The chef replied, he thought for a moment, and then suddenly said, "But the hotel staff often pack some leftover food to take home and eat, and maybe find it." ”
Luo Ning said eagerly: "Then you go and see if there is anything left." Mr. Xiao, you immediately notify the staff of the Health Bureau and take these two barrels of soup stock for detailed inspection. Also, investigate who has been in and out of the kitchen today, and has anything added to the soup?"
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