Chapter 2130: Brave and Resourceful
If you want to see the camera, you must first report the case, let the police file a case, and the police will issue a certificate, and then the store will release the camera information. But how could Li Xiaoyu call the police? Wouldn't everyone know about calling the police? She now wants to secretly check Wen Jingyi's whereabouts, and if she calls the police, it is better to tell Wen Jingyi's parents directly.
Li Xiaoyu's answer was also expected by Zhang Feng, because Li Xiaoyu had not seen the camera, so he didn't know how Wen Jingyi disappeared, so the most urgent and effective clue for them now was that they had to see the camera's footage before they could investigate further.
Zhang Feng took a look at the surrounding environment, this is the central street of Jiangshi, the most prosperous area, so most of the people who come to this kind of high-end café are high-class celebrities, the atmosphere here is very good, it is impossible to hear someone making loud noises, so as long as there is any loud sound here, it can be clear.
Zhang Feng was thinking about it, the waiter had already brought things up, Zhang Feng ordered a Western-style breakfast, two identical foods, one for himself and one for Li Xiaoyu, after the waiter put the food on the table, he said, "Guest, your breakfast has been served, please use it slowly." ”
After the waiter finished speaking, he was about to leave, but Zhang Feng stopped him, and Zhang Feng said: "You wait a minute, then, are your things here hygienic? My stomach is not very good, and I can't eat unclean things." ”
The waiter looked at Zhang Feng in surprise, how could any guest blatantly ask this question? And Zhang Feng's tone didn't seem to be joking, he was talking very seriously.
Although the waiter didn't understand what Zhang Feng wanted to do, he still had to explain, and the waiter said: "Of course our food here is clean, guests can inquire about it, or search for our store directly on the Internet, but it is very praised, you don't have to worry about this." ”
The waiter smiled a little reluctantly, he had been a waiter here for so long, and he knew that some guests were deliberately finding fault, and now, the waiter felt that Zhang Feng was deliberately finding fault.
Sure enough, Zhang Feng dropped the fork, and the fork smashed on the porcelain, making a very loud noise, the store was very quiet, all the customers heard it, of course, the manager who was originally at the cash register also heard it, and as soon as he noticed the sound, the manager ran over like a rocket, in order to minimize the impact of the conflict.
The manager asked the waiter and said, "What's the matter?" Did you provoke the guest?" After saying a word to the waiter in a reproachful tone, he began to look at Zhang Feng flatteringly and said: "The guest is embarrassed, this waiter is new, if you are not satisfied, we will teach him a lesson for you, and you will dissipate your anger." ”
In the service industry, no matter what kind of waiter makes a mistake, when explaining to the guest, the first sentence must be explained that the waiter is new, which is the best explanation, so even if the waiter is the oldest here, he is also new now, because the guest is God, and now God is angry.
Zhang Feng put on a very impatient look and said: "Your things here are not clean, I have gastroenteritis after eating, what should I do?" Zhang Feng's appearance is the appearance of the unreasonable son-in-law, Li Xiaoyu, who was sitting opposite, looked at it, and was in a trance for a moment, almost thinking that Zhang Feng was really a big young master, Li Xiaoyu had to silently give Zhang Feng a thumbs up in his heart.
When the manager heard Zhang Feng's words, he didn't explain to Zhang Feng for the first time, what is this thing explaining! A person who says that your things are not clean, can always find a little fault, such as the cake, if Zhang Feng determines that it is not clean, he can simply say that there are bacteria on this cake.
Isn't it all in the refrigerator? How can there be no bacteria in the refrigerator? Besides, where can we find anything that is completely free of bacteria? That is, there are bacteria on the surface of the human body, and it is just the difference between pathogenic and non-pathogenic.
The manager did not answer Zhang Feng's words, but turned his head and slapped the waiter on the head, and said: "Didn't you explain it clearly to the customer? How many times have you said it? The questions asked by the guests must be explained well, and if you explain like this, our store will not need to be opened." ”
The manager hated the waiter and scolded the waiter, and looked at Zhang Feng from time to time and smiled, this trick is called retreating as advance, Zhang Feng was a little surprised in his heart, a little manager, even knew how to play tricks with him.
Zhang Feng interrupted the manager's words and wanted to continue to be reasonable, and said: "Enough, your own affairs will be solved slowly by yourself, I just want to know now, are your things here clean?
Zhang Feng's sentence directly cut to the point, he just wants to ask such a question, and such a question is a question that the manager can't answer at all, you have to say that it's not clean, then will anyone come to eat? Of course, that's impossible to say.
But if the manager directly said that it was clean, it would not work, because Zhang Feng's words asked two questions, one is whether the food is clean or not, and the other is whether something is responsible or not, if the manager directly answers that the food is clean, that is to say, he can ensure that he is responsible for the quality of the food, and if Zhang Feng has an accident, he can come back to him to be responsible.
This is not a question that can be easily answered, if you casually say that you are responsible for the health of others, then others can also deliberately eat your body to settle accounts with him. The manager has been in this industry for so many years, and he has seen all kinds of tricks, how can he not understand what Zhang Feng means, but what the manager does not understand is Zhang Feng's purpose.
From the manager's eyes, it can be seen that Zhang Feng is not the kind of person who is unreasonable, he must have his reasons for doing this, but no matter what the reason is, it is definitely not beneficial to this store.
The manager barely maintained a smile on his face and said, "Sir, what are you talking about! The quality of the food here is guaranteed, you can ask other customers, our store has a lot of regular customers, and there are 35 chains in Jiang City, and if you can't make clean food, isn't that self-ruining reputation? We won't do such a thing." ”
The manager's answer still did not satisfy Zhang Feng, because what Zhang Feng wanted to hear was not this, the manager's answer was also to retreat, not to say whether the food was clean or not, but just said a bunch of facts, but this was not the answer Zhang Feng wanted, of course, he would not let the manager go easily.
Zhang Feng's appearance became more and more impatient, he glanced at the manager, and said: "Why are you talking so much nonsense? I just want to know, your things here are not clean, I can't understand what you say so much, clean is only two words, if it is not clean, it is not good to say three words?"
Zhang Feng's words were very loud, and the eyes of the people around him had been attracted, and they all looked at Zhang Feng's table, and they all discussed, of course they all heard Zhang Feng's words just now, and they all glanced at the food on their plates, the manager didn't even have the courage to admit that the things were clean, how could they still eat?
This is the result that Zhang Feng wants, his eyes have already seen that the customers in the store seem to have begun to talk about it, as long as the manager is cornered, he can do whatever he wants at that time.
Li Xiaoyu only understood Zhang Feng's purpose when he saw it now, and just wanted to praise Zhang Feng in his heart that he was really a brave and resourceful man, and he could come up with such a way so quickly, and then the manager would have no choice but to ask Zhang Feng what was going on, and then Zhang Feng would take the opportunity to ask to see the video, only the camera footage can prove that the food made in the kitchen is very clean.
Li Xiaoyu was surprised and happy now, why didn't she think of such a good way? Although it was a bit of a hooligan, it was better to use it, no matter what kind of method it was, as long as it could solve the problem, it would be a good way.
The manager doesn't know what to do now, many of the people who eat breakfast here are VIP guests, that is, guests who often consume here, if this matter is not handled properly, it will directly affect the reputation of the store.
The manager looked at Zhang Feng, the smile on his face was almost unbearable, and he said in embarrassment: "Sir, there are many guests dining here, why don't we go in and chat, it's not good to disturb other guests to eat." ”
This is the only way the manager can think of it, bring Zhang Feng in first, don't let him make trouble here again, otherwise in the end, the reputation of this store will be lost. And when the manager saw that those guests put down the tableware because of Zhang Feng's words, as if they were watching something, the manager felt a headache.
Zhang Feng thought for a while and said, "Okay, then I'll go in and see how your thirty-five Jiangshi chain stores are doing." Zhang Feng stood up as he spoke, the reason why he would be obedient was because he was going to negotiate with the manager, and if the relationship between them was too stiff, it would not be easy to discuss, so he still had to give the manager a little face.
Zhang Feng stood up, of course Li Xiaoyu was going to stand up, and now that he had the opportunity to see the camera footage, Li Xiaoyu was of course also excited, and he had long stopped thinking about breakfast, but Zhang Feng turned around and said to the waiter: "By the way, move all these things in, who knows if you will take the opportunity to replace the unclean things with clean ones?"
After Zhang Feng finished speaking, he looked at the waiter, as if he wanted to see the waiter finish moving the things with his own eyes, the manager was helpless, and said: "Guest, there won't be anything unclean about our things here, forget it, let's go in and talk about this problem again, let's move everything in, what the guest says is what it is." ”
The manager originally wanted to say something else, but thinking about it was something else, otherwise it would only make things more and more complicated, the manager asked the waiter to take Zhang Feng and Li Xiaoyu into the reception room, but he himself hadn't gone in yet, because he still had what he had to do, and he couldn't just leave.
The manager was relieved to see that Zhang Feng's figure had completely disappeared into the hall, and then said to those who were suspicious of the food in front of him: "Distinguished guests, that gentleman and our restaurant had a little misunderstanding just now, and he said some unpleasant things just now, don't mind." ”
"There are also frequent customers of our coffee shop, I believe you have always believed in the quality of the store, here I don't want to explain too much, just want to say sorry, just now the matter caused inconvenience to the guests, today's list is all 20% off, sorry again to you. ”
After the manager finished speaking, he bowed and didn't explain anything anymore, and he covered up when he said more, of course the manager understood this truth, and the people in the store were relieved to hear the manager explain in person, but just when it was a farce, the atmosphere in the store slowly began to return to normal.