After my cousin-in-law came back, I saw with my own eyes that the explosive models of the two competitors were taken off the shelves.

Sure enough, I touched Taobao's anti-brush mechanism.

"It's called being good at using the rules of the game. ”

My cousin-in-law snorted coldly in her heart, she didn't have much guilt in her heart, in the shopping mall, either you die or I die, how many brothers did Li Shimin kill, what is she? At most, it's just a little prank.

At 5 p.m., the first batch of packages was dragged to Shentong and YTO.

At the express logistics point, the driver was dumbfounded.

The mountains are all over the field, and they are all packaged.

Wenzhou Yuantong Company was originally a small open-air courtyard, which was full of cars, and the water was blocked.

Trucks, vans, tricycles, all crowded with people.

All the employees of YTO Company, including the bosses of various express points in YTO Wenzhou, were called to help.

"It's broken, today's goods are estimated to be out of the way. ”

The driver hurriedly called, and it was the same over there in Shentong, there were many scary people, and the packages were piled up.

"What should I do?"

"Why don't you call your boss and say we can't go back until it's dark?"

"Hmm. ”

The driver called home, but the boss didn't answer.

called the supervisor, and the supervisor lowered his voice and said, "You line up first, don't rush to let YTO scan first, something big is happening at home!"

The driver didn't understand, but the supervisor hung up the phone in a hurry, presumably in a meeting.

"Pretty woman, drive the car over!"

A friend of YTO hurriedly came over to command and asked the truck to go to the side and line up alone to scan and put it into storage.

Now the other merchants in line quit: "Hey, we came first, why did they scan first?"

YTO said: "They are big customers at the end of the month. ”

"Big customers are amazing, huh?"

"Today's Double 11, all of them are bursting, why can big customers scan first?"

"What do you mean? Look down on us little sellers, don't you? Be careful that we will all change the courier tomorrow!"

This group of small and medium-sized sellers is not easy to mess with, there is an uncle who drives a tricycle, dragging a cart full of packages, the electric door twisted, rushed out of the team with a dirty sound, and stopped in front of the truck with a creak.

The old man, who was over 6o years old, stood up, spat on the driver's glass of the truck driver with a mouthful of thick phlegm, and shouted with a curse: "Want to cut the line?

"Uncle said great!"

"It's kind of killing him!"

"Big sellers are not allowed to have privileges!"

The driver of the pretty woman had no choice but to raise his hand and give up cutting in line.

But after YTO's friend hid in the warehouse, he quickly called: "You drive the car to the back door, I'll open a scanning line for you, the warehouse is blown up today, you hurry up." ”

"Alas, okay!"

The driver hurriedly reversed, drove the car out of the yard, went around half a street, drove to the back of the warehouse, and quickly unloaded the goods.

The deputy was nervous: "Didn't the director say don't scan?"

The driver kept moving the boxes down and losing the goods: "Do you think you can delay like this today? Taobao sellers in Wenzhou have rushed over, don't you hurry up to scan, when do you want to queue up?"

YTO's friend scanned it while throwing it into the mountain of goods, and said with emotion: "I have never seen so many packages, I estimate that there must be hundreds of thousands today, which is not finished in three or two days." ”

After sweeping about 2oo more than 2oo packages, two employees on the other side of the front door came over with the frame, pumped hard, and a large number of packages were all covered.

For express delivery, these don't matter, anyway, they are scanned and put into storage, and then they will be loaded into a car.

These more than 2oo packages of Pretty Lady are submerged inside, and I don't know which ones.

The call came.

The supervisor called: "Hurry up and drive the car back!"

The driver was still laughing: "I found an internal friend of YTO, cut in the queue, and was scanning and warehousing." ”

The director went crazy: "Tell you not to scan! Stop!"

The driver was confused: "What's wrong?

YTO employees were also stunned: "Can you still sweep it?"

The driver was depressed, swept more than 2oo, and was submerged in the package mountain, who knows which ones are pretty women?

The driver had to drag back all the remaining packages in frustration, and his head was as big as an ox.

Something really happened at home.

A group of customers who had purchased in the morning and early in the morning, all asked for a refund.

There are more than 1,000 people.

The customer service asked why the refund was issued, and they said, "I just got a coupon in the Meibang store, why didn't I enjoy the discount?"

No, isn't it normal for merchants to put coupons in different channels?

But customers are not happy, knowing that there are coupons and discounts, why not?

The customer service center can't even accommodate new customers, so how can there be time to deal with these disputes?

The cousin and his wife quickly decided to refund these customers.

More than half of the customers agreed, but the refund amount must be refunded after the receipt of the goods is confirmed, which is customary.

The other half of the people disagreed, what they meant was that the refund was delayed too late, you don't want the goods, just refund me in full, and it will be refunded immediately.

If it is usual, it will be returned immediately, and the courier bill and parcel bag will be torn up.

But today, tens of thousands of packages have been sent to the courier company, where did they find out the pieces of these people?

Customer service can only play dumb.

But this is a fool to dodge?

I don't know who made the matter bigger, and more and more customers who have paid are rushing over and asking for a refund from customer service.

The call center crashed again.

What to do?

The two of them almost cried.

Meibang's promotion has such a big negative power?

It did increase sales, but let the old customers revolt and find trouble in the store.

When the customer service center of Pretty Lady collapsed, customers who had waited for a long time and did not respond took the initiative to apply for refunds, and at the same time asked Tao Xiaoer to intervene and claim compensation immediately.

The Pretty Lady flagship store has made its own clever promotion today, and finally tasted the consequences.

There are more and more customers defending their rights on the Internet, and I don't know who leaked the number of the customer group, and tens of thousands of pretty customers all received SMS messages from service providers starting with 1o693.

"[Pretty Woman] and [Meite Si Bangwei] have joined forces to launch a 5O yuan coupon today, please contact the customer service Want Want customer service to request a discount, or apply for a refund of 5O yuan, the application on the day of Double 11 is valid, and it is invalid after expiration. ”

I don't know who did this trick, and there is no evidence to check it.

Either it was leaked from Taobao's internal database, or from the computer of the pretty girl customer service center, or it was leaked by the cooperative group software company, and no one knew about it.

No one has time for this.

The pretty girl customer service center, which was harassed by tens of thousands of real customers, was all in chaos.

The head of operations was dumbfounded, looking at the scene of the collapse, his legs were weak with fright, and he couldn't control it at all.

"What should I do?"

Countless customer service girls broke down and cried and asked the boss.

The two cousins looked at each other and looked at the despair in each other's eyes.

My cousin was on the verge of collapse, panting, gritting her teeth and saying, "Hold on, hold on." ”

But at this time, at 19 o'clock in the evening, the network was suddenly disconnected!

My cousin roared, "Why can't I get on the Internet?"

The technical side hurriedly checked: "There is no power outage, is it the operator's problem?"

Huaxia Mobile's fiber-to-the-home has been popularized since the second half of 2oo9, and it has only been about 1 year now, and it is indeed not stable technically.

"Hurry up and change the backup net!"

The backup network is Great Wall Broadband, the old adsL broadband, 1om network.

No, the length and width can't be on the net.

The technical side immediately went to the corridor to check, and the cell switch was good.

"Yes, yes!"

The customer service center was cheering.

My cousin let out a long breath, and it was good to be able to get on.

It's just that everyone is on edge.

No one is now that many laptops' cameras are lit up red, and the microphones are quietly turned on, these computers are remotely controlled, and every move in the customer service center of Pretty Lady is all taken into view.

Within two minutes of being on it, the net broke again.

The cousin roared: ", you guys have the skills to eat shi?"

The technical side was depressed, and checked the corridor switch again, and everything was normal.

When I call the customer service number of broadband, the customer service says that everything is normal with the Internet account, do you report for repair?

"Report for repair! Hurry up and get the master over!"

"Hello sir, I have submitted a repair report for you, and the maintenance personnel will contact you within 24 hours......"

"24-hour ......"

I can't count on it, and the pretty lady almost scolded the customer service of 1oo86, but suddenly, there was a cheer: "It's connected again!"

Two minutes later.

"I can't connect again!"

Five minutes later.

"Connected again!"

This hour, just so intermittently, suddenly and suddenly, like a sheep, walking a few steps, falling a lump, torturing people to death.

Every time you disconnect from the network, all the problems of the customer accumulate.

After connecting again, the customer service computer received a large number of messages, and just replied to the words of two customers, and the network was disconnected again.

Connected again, the accumulated customer inquiries are more.

Isn't this a frequent crash?

On the one hand, the crash is one thing, and the customer service center that no one responds to makes the all-day prime marketing time that starts at 19 o'clock become crowded.

are all women's clothes, Mrs. Qian and Han Du Yishe have customer service warm reception, but the pretty woman ignores it, and she can't reply for half an hour.

Is it so arrogant and so stubborn, why should I buy yours?

After an hour of tossing, the computer master that my cousin had found finally arrived.

Hardware checks, no issues.

Software check, no problem either.

The master was very strange: "Very good, you see, isn't the network connected?"

The cousin said: "This is the same as sheep, and in less than five minutes, the net will definitely be broken." ”

After waiting for five minutes, it was very smooth, like eating a banana.

At this time, a strange phone call: "Hello, I am the master of mobile, where do you apply for repair?"

"I'm good here!"

"Okay, I submitted it. ”

1oo86 submitted the fault there, and the master waited for twenty minutes to confirm that there was no problem before leaving.

Not long after the master left, the net broke again!

When the master comes back confused, the net is good again!

The cousin almost cried: "Big brother, I beg you, you just sit here, you have an aura on you to suppress the net, I am too evil here today." ”