Mu Sheng came to Fusang Island for a year, just back and forth between Ruyi Xuan and Shenbi Peak, and never went to other places, Mu Sheng also wanted to go to other peaks of Wanmiao Thirty-six Peak to listen to free classes, but either he didn't have time, or others didn't give lectures when he had time.

On this day, Shopkeeper Hong called Mu Sheng upstairs and told Mu Sheng to let him also follow Fairy Yun and Fairy Xia to learn the reception of VIPs, and Mu Sheng agreed.

Mu Sheng originally thought that this VIP reception was similar to that of ordinary customers, and it was just more thoughtful and courteous. But on the first day on the second floor, he was given a lesson by Fairy Yun and Fairy Xia.

Mu Sheng stood at the door as usual, and when he shouted the words "Welcome" at the passage of the stairs on the second floor, he was corrected by Fairy Yun. said that there is no outstanding reputation of the store, and you should shout "Welcome to Ruyi Xuan", otherwise others will not know where to go after shopping.

Yun Xianzi said: "There are many kinds of customers logically, in order to make it simple and easy to identify, we divide the guests who walk into the store into two types:

The first type of customer, the purpose-oriented customer: has a clear need or idea with the purpose of purchasing. They may get straight to the point or go straight to the point and ask for their favorite item, or they may be a semi-specific customer who wants to buy a certain type of thing, but it is not clear what kind of item they want to buy.

The second type of customers is the loitering type of customers: some of them are purely to pass the time, and some are in a bad mood and go to the dazzling shops to relax. A lounging customer doesn't necessarily know how to shop, and he doesn't hesitate to buy when he comes across a product that he likes and enjoys. And it is just the loitering type that accounts for the majority. ”

Fairy Yun asked, "If you see a customer coming in, it is a loitering type, how will you receive it?"

Mu Sheng thought for a while and scratched his head and said, "I will follow behind and recommend to him the goods in our store, which are the latest goods, which are the goods that are engaged in activities, which are goods with special functions, and so on." ”

Fairy Yun smiled: "If you want to do this, make sure that the customer will go around and leave." Wandering guests need space and time to enjoy our well-designed product displays and products after entering the store, and the most taboo thing to receive them is to receive them immediately, otherwise the answer you get must be: I'll take a look. ”

"Then how should we receive it?" asked Mu Sheng.

"Seeking opportunities. Xia Fairy replied: "Seeking the opportunity is to wait for those guests who are hanging out in twos and threes after you welcome the guests, keep a distance, use the residual vision of your eyes to observe the actions of the guests, and give the guests a proper space and time to appreciate our goods and displays, and when the time comes, you will enter the reception and introduction work." Remember not to follow the service, and don't be like a thief, keep your eyes on the customer's every move, follow the customer's movement and turn in place, and finally the customer walks out of the store, and immediately comes to say: "Please go slowly!"

After hearing this, Mu Sheng thought about it, it really makes sense, it seems that there is a big difference between this VIP service and non-VIP service. Subsequently, Fairy Yun and the others taught Mu Sheng how to take things and show them to customers. Mu Shengqi said: "Isn't it just offered with both hands?"

Fairy Yun covered her mouth and smiled: "How can that reflect the nobility of the goods in our store?"

As she spoke, she immediately opened a drawer and took out a jade tray lined with purple and gold flannel, on which a pair of white gloves were placed. Fairy Yun first put on gloves, took out the key to open the counter, took out a box containing Taoist utensils with both hands, wiped it with a silk cloth, and then held up the box with both hands to show Mu Sheng, and then opened it to Mu Sheng, and began to introduce the characteristics of Taoist vessels......

After doing all this, Yun Xianzi said: "'Say' is not the most important in the process of store service, the most important influencing factor for guests is 'vision', which is everything that guests see, including our store layout and product display, so in the process of shopping guide service, it is the action of our shopping guide." ”

Only then did Mu Sheng know that he had a lot to learn about sales. Next, Yun Xianzi and Xia Xianzi taught Mu Sheng a lot of VIP reception and sales skills, such as how to establish a cordial relationship with customers, how to obtain sales opportunities, how to describe product benefits, how to overcome sales obstacles, and so on.

Although it has nothing to do with cultivation, Mu Sheng still listens to it with relish, and thinks that these things are also quite interesting, and there is no harm in learning, and he is not seventy or eighty, and he is not interested in anything, and he can have the opportunity to try different lives and learn different things, Mu Sheng thinks it is also a good thing.

The purpose of Shopkeeper Hong to let Mu Sheng learn these things is not to let Mu Sheng go to the second floor to greet the VIPs, and not to sell things on the first floor. It's because the competition of the inner disciples is about to start, Senior Brother Luo, Fairy Yun and Fairy Xia may all have to go to observe at that time, so let Mu Sheng follow the two of them to learn a little, in case the two of them are not there, there will be a substitute.

The competition of the inner disciples was very mysterious, unlike the outer disciples, who also hung the list on the Huabiao after the competition. Mu Sheng thought maybe he had to take care of the faces of the peaks, right?

Mu Sheng heard Senior Brother Luo say that after the inner disciple competition, the winner will go to the secret realm trial with people from other sects, but what kind of secret realm it is depends on the specific situation at that time, because it is a secret realm, not many people know about it, and the inner disciples will not spread it.

These things seem too far away for Mu Sheng, after all, those who can compete for one or two in the competition of inner disciples are all monks in the late stage of the Five Qi, and Mu Sheng has not even touched the edge of the Five Qi Dynasty Yuan now, thinking that these are a little unrealistic for Mu Sheng.

Winter goes to spring, a year passes, Mu Sheng's days on Fusang Island, like an ancient well, do not make any waves, every day is between Ruyixuan and Shenbi Peak, occasionally go to other peaks to visit, but will never go out of the position of the 36th peak of Wanmiao.

After Mu Sheng's cultivation came to the island, although there was no significant change, the red flowers in the upper dantian slowly stretched out, becoming a half-opened rose shape.

Mu Sheng's talisman technique, after studying with Elder Jiang for a year, has also improved significantly, the gold talisman that was difficult to draw before, can now be drawn handy, and there are some more difficult talismans, such as the Divine Talisman, etc., although theoretically Mu Sheng feels that he has mastered them, but because there is no breakthrough in cultivation, Mu Sheng still can't draw them.

The happiest thing about Mu Sheng in the new year is that his work and rest time are finally staggered with the free big classes, and Mu Sheng can also go to listen to a few free big classes in his rest time.