Chapter Eighty-One: Lifting the Bar
What's the situation, as soon as he came up, he exerted his power and did not tolerate disobedience, why did the young chairman suddenly change his painting style?
So humble, so soft?
Is it really the strong chairman who cut off the second-in-command without blinking an eye a second ago?
For Xu Tian, doing 10,000 percent of e-commerce is to make a lot of money, isn't Ma Yun a living example, riding the east wind of the Internet, it is not difficult to fly.
But from the perspective of the elders here, this kind of wild idea is nonsense at all, although it looks like that, but all investment has risks, who should bear this risk, Xu Tian Since this has been put forward in public, the risk is not for them to bear the shareholders, the money is not blowing in the wind, and they will be very distressed and distressed by the loss of millions and tens of millions.
So although everyone is not very optimistic about Su Qian, the second child, they are still a little grateful for him to be able to speak up to the wind - of course, there was some sympathy before.
Who knew that Xu Tian's attitude was so humble, and he didn't have the domineering appearance before at all, which is intriguing.
Then Xu Tian threw the question to everyone: "About e-commerce, I just have a concept, and I am not sure, but I can't hide it, I want to try the desire to try, so I also specially put it forward here, I want you elders to check for me, you elders, is this project feasible?"
Seeing that everyone was a little hesitant, Xu Tian smiled indifferently and said, "Although the elders speak freely, I really want to ask for teaching." ”
Someone tried his courage and wanted to follow Su Qian's example, to test whether Xu Tian was really tolerant, and raised an objection relying on his innocence: "Chairman, since you say so, I'll be honest, I'm not very optimistic about this project." I'll casually mention my personal opinion, everyone thinks, let's talk about the form first, buy and sell things always have to see the real thing to buy rest assured, physical convenience stores have it, in this way, I don't think anyone will go online to buy goods that can't see the real thing. Seeing is believing, materialism, and buying online is not realistic, right? Another is the problem of after-sales, the physical store at least put there can not run, online shopping, the qualification of the dealer is not guaranteed, once the product has a problem, where to go to after-sales? In addition, if the form of online transaction is really implemented, I think its market should not be too big, after all, how convenient the physical store is, buy things online, by mail, maybe how long it will take to reach the buyer, in summary, I think, this project is not very feasible. ”
Xu Tian's eyes lit up when he heard this, he liked this kind of pole-lifting essence, usually in this kind of occasion when he did his homework, the more the better, the value of the press conference is here, find a group of black fans to raise the bar, and then by answering tricky questions, some details are gorgeously announced to the public in the form of high-pressure fluent answers, which can set off their self-confidence and great image.
"Uncle Lu is worthy of being one of the veterans of my company, his vision is really unique, and the problems found are mentioned on the point, indeed, there are indeed many problems in the form of e-commerce that we need to solve, but for the problems that Uncle Lu just mentioned, I have thought of solutions. ”
Xu Tian sat there and talked, the smile on his face was confident and calm, "First of all, the problem of shopping form, online shopping can be uploaded through pictures, so that buyers can see the real thing through pictures, there is no problem of seeing the real face when they get it; In the form of credit card online payment, the second step is that we independently develop channels and derive the form of online banking, which I initially named ...... Alipay!"
As a result, Ma Yun's achievements have been completely replicated: "Through Alipay, users can bind bank cards and make payment transactions through the password set by the user himself, which is absolutely guaranteed to be safe and ......"
"But does this have anything to do with the second question I raised, the issue of after-sales rights protection?"
Lu Liang, the shareholder who asked the question earlier, asked, he was frowning and thinking deeply.
"Absolutely. The corners of Xu Tian's mouth rose slightly, "For the threshold of buyers, we have to lower again and again, and even wait until the time is ripe to open loan channels, and on the contrary, for the threshold of sellers, we have to rise again and again." In order to introduce merchants to settle in, we can not have too high requirements for their qualifications in the early stage, only need to make a real-name system, pay a deposit, upload a legal business ID photo for review, and even do not need them to have a physical enterprise or store ......"
"But in this case, there should be a lot of trouble. The more Lu Liang listened, the more feasible he felt, not only him, but other people also had a certain charter and eyebrows after listening to Xu Tian's detailed explanation, and other people who were thinking about it also interjected, and became interested in this seemingly fantastical project.
"Of course, there will be a lot of trouble, for example...... Fakes are rampant. ”
In the past, Taobao was known as a collection of inferior products and fakes, but later with the improvement of the system, counterfeits and defective goods were almost hit, so Xu Tian also predicted accurately: "The proliferation of fakes is the inevitable result, which is back to the previous problem, after-sales rights protection." ”
"As I just said, there is a relatively important one in the merchant's entry, which is to pay a deposit for after-sales rights protection, once the buyer buys a fake goods and is confirmed, we can use the deduction of the deposit to punish and compensate the buyer, in addition, we also have to open a 7-day no reason to return, 15 days to replace the service, so that the buyer has enough time to verify the authenticity of the goods. ”
Xu Tian said, "In addition, we also need to open a buyer review channel, so that shopping buyers can upload their real experience and let more people know, which is also a constraint on merchants, not to do a stick deal, but also to allow more people to appreciate whether the product is suitable from other people's experience." ”
"Pretty good idea!"
Someone couldn't help but exclaim when he heard this, this time it was sincere, he looked at Xu Tian appreciatively: "It seems that the chairman has thought far ahead." ”