Chapter 90: The Reality of Simulation
Member aqq1999 January 1 8:15:16 seconds, transaction information: purchase a bottle of beauty water in the OLAY flagship store in T City The transaction amount is 199 yuan and the shipping fee is 25 yuan, a total of 214 yuan. Pen @ fun @ pavilion wWw. ļ½ļ½ļ½Uļ½Eć infoTransaction Status: Successful, Store Delivery Information: Packed, Ready to Ship Order Information: 1003cdiuuih8890. Transaction Document Depository Operator, Trader No. 6 in the Southeast District"
"Member, I'm Romeo, January 1st 8:15:16 Transaction information: Buy a set of Biotherm Revitalizing Essence Spring Set and a bottle of lip gloss A bottle of blush A set of foundation cream and makeup tools with a mirror Transaction amount 286 yuan Shipping fee 20 yuan A total of 306 yuan Transaction status: Successful. Store delivery information: orders received, not yet shipped, order information: 1004eduoui9900 transaction document collection and storage operator, No. 5 trader in North China"
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"The customer service of the No. 4 trader in the Northeast asked one, how to increase the experience value of the member, how much experience value will be obtained after completing a transaction each time, and how will the experience point increase if two transactions are completed at the same time When the experience value grows to how much, it will be upgraded from member level 1 to member level 2. ā
"The No. 12 trader in South China got a customer service question and a store consultation, how to carry out the distribution What is the maximum limit of the distribution, and what is the maximum purchase quantity of powdered and raw beauty goods in the shopping street. ā
"North China No. 02 trader gets a customer service question A transaction consultation, the monthly tasks completed by the member, the transaction amount and the account balance in the member's account shopping treasure will get how many dividends, there will be a big gift in the middle of the year, whether it is true. What should I do if I want to change the delivery or delete the transaction information? ā
"The No. 15 trader in the Central Plains District obtained six order information and one transaction consultation, about the question of the shopping street policy, whether it will be paid according to the information in the announcement, how much will be paid and whether there is other compensation information. ā
One morning, no, a whole day. In addition to Su Yirou and Zhang Wan and five separately arranged employees, the rest of the employees in the shopping street experienced a painful and unforgettable "torture experience" Order information Order transaction amount Member information Member transaction Store information Store products Store delivery channel Store brand type and quantity The actual operation of the store, the situation of both parties, and the situation of express delivery Customer service Question Background situation Member upgrade level information Member honor information Membership status Whether the membership status is online. Situation Summary, Today's Trading Volume Pure Profit Information Volume Information Success Failure Ratio Processing Order Information Transaction Failure Summary Situation Processing... And so on a series of things, almost busy people don't have a little time at all, and almost everyone has squeezed out their energy, even Su Yirou, who has been simulating the drill module mainly with her eyes and hands. I was also confused, staring at the upper part of the screen, looking at the number Chinese characters that kept tumbling up and down, and I could barely resist it at first, but later, I was simply disgusted, and I almost vomited.
Phobiria, definitely phobia.
Such a simulation drill is really too torturous, but it's not. If it can be achieved in the end, why not.
After thinking about this level, the mood is a little better.
Because the drill is concentrated in the whole day, the dozens of employees present have almost no time to eat and drink, and the other staff who are responsible for updating today's order transaction information and resource dynamics are responsible for taking on the position of purchaser and part-time position, but they are too busy to replace others, go out to purchase food, help take care of other people's situation at any time when eating and drinking, and help clean up after eating. During the period, there was also a time when they needed to do the payment and receipt of goods on behalf of the overseas purchasing platform, and two of the five people went to the customs to deal with this matter, and the manpower of the remaining three people was even more tight. Until after the afternoon, the order volume is a little less. They and the dozens of people who conducted the drill had time to take a break for a while, but the customer service consultation problems have never stopped, the number of transactions is less, but the background operation is more scary, in addition to dealing with members, there are also stores that need to be processed. These include product name, quantity, registration time, number of people, address, brand, number of registered assets, transaction success and failure records, summary of information within one year to one month, and transaction diagram table Net asset income chart Withdrawal and point conversion Gift information, preferential information, net profit asset information, product catalog information, upcoming new product information, latest product launch information, brand trends and release information Sub-brand information and transaction information, etc., a wide variety of dazzling, are enough to make people collapse, if you usually carry out a detailed operation when you have a detailed operation, there may be errors, this is to trade orders in the case of where the transaction order is placed, but also to the order transaction and membership store and giveaways points and levels discount express information at the same time to manage the background information, enough to make people feel helpless and helpless, almost on the verge of collapse.
At noon, Sue Water returned. The interview on the 88.8 radio station went well, after a simple dialogue practice warm-up, the whole talk program passed at one time, this interview was for the radio station's weekly hot pop color rehearsal preparations, after the dialogue between Su Yishui and the host Li Tao was completed, it was necessary to polish and correct mistakes and add background music and opening songs, etc., and then it could be played at the same time next week. Of course, the follow-up things have nothing to do with herself, and Su Yishui doesn't want to pay attention to it at all, the only thing she is happy about is that her eloquence has reached a point where she can be a little surprised after so many times of training, and she can say so smoothly without even typing the draft, and it is correct that practice makes perfect.
I happily bought some small gifts to bring to Su Yirou all the way, but when I returned to the office, I was overwhelmed by the tension in it, a person who spoke didn't say anything, everyone was working hard, and there was no one to eat at noon, and she and her sister were too eager to eat here, so they quietly and silently pulled their sister to the room next door where no one was. I ate the sushi I bought with a lot of money in the winter chill and dusty environment, and it was really delicious.
"Sister, it seems that the situation is not good. ā
"If you don't know how to be in charge, you don't know how hard it is. ā
"It's a misnomer. ā
"Hee-hee. Su Yirou held the window, cautiously as if she was afraid that others would see it. "Sister. I don't know if I should say cool things or not, but I feel that although this drill is necessary, it may not achieve your expected results. ā
"Well, how do you say that? were you on the verge of disappointment at the beginning?"
"Not a disappointment. It's nervous, depressed, the pressure is too great, you see, I followed a look, while dealing with the member's order information Store sales information and surrounding information at the same time, but also to deal with the relevant information in the background, and the background of the project you don't know, just a member management and store commodity resource management in the entry, there are forty-five so many. This is too complicated, the hedgehog still has customer service questions that will pop up at any time, and the content mentioned is even more varied, very complicated, in this case, how can there be extra time to process the information of the order?"
"Sister, you and everyone are a little misunderstood. Su Yishui also looked at the window, and then lowered his toes. "Transaction information between members and stores, order information, etc., we don't need our staff to do more, we just need to check the order and the product. Confirm that the information of both parties is correct, just click the button in the transaction is successful or the transaction is unsuccessful, the order is canceled or the order is refunded, and there is no need to manage other things, and the rest is relatively simple. After each transaction, you only need to click the button to summarize into charts and volumes, and there is not much operation. ā
"It's simple. Su Yirou pursed her lips, it was easy to say verbally, a lot, and it was inevitable that the chain would not fall off when it was real. You didn't actually do it yourself. In her heart, she despised her sister fiercely.
"There's definitely something wrong with this that I didn't notice. ā
"Then you think slowly, I'll go downstairs and rest for a while, and take care of Lynn by the way. ā
"Okay, you go. Su Yishui beckoned to his sister and sent her away, if someone else helped him for a morning, he would definitely thank him, his sister, he shouldn't have to be so polite, besides, she mainly went to take a rest, and there was no need for this.
When returning from the radio station, she looked downstairs to see the situation, several professional engineers are installing the system, debugging the motherboard, the main components are ready, now the only difference should be the product body and advertising media network publicity issued by each store, if the latter can be solved with a complete technical level, then the former is completely exchanged for funds, because Su Yishui in the QQ group when communicating, deliberately mentioned this problem, as a result, except for a few stores and flagship stores agreed to distribute goods for free for the use of shopping streets, but the related transportation costs have to go out of the shopping street in person, and the rest all shook their heads in denial, and repeatedly emphasized that this is a commodity, not a giveaway.
Obviously, I am not happy to take out one and a half, cut, it's really stingy.
After thinking about it for a while, Su Yishui felt that he didn't have much reason to think so, he was a platform for online shopping, and he was not a volunteer, so why should he impose his own will, just contribute, there is not much money, the big deal is 100,000 yuan, and it is enough to take out a part of the net profit of the shopping street.
The key is, do you agree to do this, now is the era of democracy, without the opinions of their own employees to set up a physical store in the shopping street This is Mr. Zhao's idea and she funded it, but there is nothing, let everyone pay for the goods in the physical store, that is to move their cheese, I'm afraid most people will not be happy. (To be continued.) )