Chapter 542: the Hell?
"TH mobile phone, laptop has a major quality problem!"
This is the title of the post, Xu Qing clicked in to see the content of the post.
"I am a user of the th phone, laptop, and in order to prove my user identity, I upload the credentials of the purchase of the th phone, laptop. ”
Behind this passage are a few pictures, Xu Qing looked at them carefully, and it was indeed a user who bought a mobile phone and laptop.
Xu Qing continued to read the post.
"I am a loyal user of Xu Qing's company, I have bought electronic pets, Honor handhelds, played Warcraft, downloaded Extraordinary Browser, Future Community, Future Music website.
I have always believed in the quality of Xu Qing, and I have never had problems with Xu Qing's products, and the experience is very good, so I have become a loyal user of Xu Qing.
Because I believe in the quality of Xu Qing's company, as soon as the mobile phone and laptop are on sale, I will run to buy them.
After I bought it back, I was very happy because the appearance of the phone and laptop is so beautiful, and the part-time job is like a work of art.
But I turned on and used it for less than half an hour, and the laptop shut down for no reason, I thought it was a problem with indos and restarted the computer.
But after more than half an hour, the computer shut down for no reason, and the computer fan also made a very loud sound, which was definitely not a normal fan sound.
I called the customer service of th group and they said send the computer back and they will check the problem and now I have sent the computer back and am waiting for their reply.
Next, let's talk about th mobile phones, originally I thought that the laptop was just an accident, after all, there is no manufacturer that can achieve a 100% yield rate, and some products will inevitably have problems.
But when I also had problems with my TH phone, I already wondered if TH Group was cutting corners and spending all its money on the exterior and messing around with the interior that consumers couldn't see.
I tried many ways but I couldn't hear the other party's voice, and now I send my th phone back to the th group.
If there is a problem with the laptop, it is my bad luck, I happened to buy a laptop with a quality defect, but there is also a problem with the phone, is it also my bad luck?
If I really have that bad luck and can buy a laptop and a mobile phone with quality defects at the same time, I think I'm lucky.
The average person who can come across a laptop and a mobile phone at the same time has a problem, which means that I am lucky, I should buy a lottery ticket, maybe I can win tens of millions of dollars.
Is it my luck to buy a laptop, a mobile phone, or a laptop with a defective quality at the same time, the yield rate of the mobile phone is very low, and I buy a problematic laptop and mobile phone at the same time.
I don't know, I'm waiting for a reply from th group. ”
Xu Qing read the entire post and found that this post has clear logic and rich pictures, and in terms of the quality of the content of the post, the quality is higher than that of the posts made by the vast majority of netizens.
Originally, after Xu Qing saw this post, he thought that the consumer was unlucky, and unfortunately bought a laptop and a mobile phone with quality problems at the same time.
But Xu Qing saw several posts in the th bar that also said that there were quality problems with the laptop and mobile phone, and the content of these posts was of high quality and full of pictures and texts.
Does Xu Qing be a little suspicious that it is a post made by a real consumer?
Usually consumers will be depressed and angry when they encounter product problems, and when they post on the Internet, their emotions are more excited, and they generally do not send very logical, illustrated posts.
Especially in this era when the Internet has just developed, most netizens post just a few sentences, and there are very few netizens who post pictures.
Because there is a size limit on the uploaded pictures, and the upload speed is very slow, the pictures posted are like mosaics, and few netizens are willing to post pictures.
Of course, it's not that real consumers don't post logical, illustrated posts, but there are very few.
But these few posts that say that there are quality defects in laptops, mobile phones, are very logical, illustrated, and the posts are of high quality.
If only one such post appears, Xu Qing will not doubt it, but if a few appear, Xu Qing has to be suspicious.
Sometimes Xu Qing feels that she is suspicious, always doubting this, doubting that, and suspecting that someone is framing her.
But when it comes to Xu Qing's position, coupled with Xu Qing's identity as a Chinese, it is very normal for someone to frame him, and Xu Qing has to be suspicious of many things.
High-quality posts are usually popular with netizens, and the number of replies to these posts has exceeded hundreds, and the number of replies will continue to increase over time.
Xu Qing suspected that the posters of these posts were done by other manufacturers, and he had reason to be suspicious.
The sales of th laptops and mobile phones are very good, and if they continue to be maintained, th laptops and mobile phones will be among the first-tier brands within a year.
The market share is so large, TH laptops, mobile phones want to be among the first-line brands, will inevitably eat the share of other manufacturers.
Blocking people's money is like killing your parents, and it is very normal for others to give you ghosts.
Xu Qing asked the staff of the Future community to inquire about the information of these posters, and then handed the information to the TH Group, so that the TH Group could investigate whether someone was playing tricks.
Xu Qing didn't care about the things after that, and the TH Group will definitely encounter a lot of frame-ups and other things in the future, and Xu Qing can't help them solve them, unless Xu Qing has to take action when they encounter something.
The same is true for other group companies, they can solve it by themselves, don't come to him.
Xu Qing continued to browse the future community, and still saw a lot of posts praising the laptop and mobile phone, and in general, the consumer feedback was okay.
However, the majority of consumers who post on the Internet will not post on the Internet, which requires TH Group to take the initiative to obtain consumer feedback.
At this time, the consumer feedback is not yet visible, usually a few weeks after the product is sold, there is no outbreak of large-scale quality problems, which can indicate that the product has no serious quality problems.
It is not absolute, some products are sold for half a year, or even a longer period of time before quality problems break out.
For example, the quality problems in the automotive industry are usually the case, and after being used for a long time, the problems will break out in a concentrated manner, which is relatively rare in the electronic and digital industry.
Without a large outbreak in a few weeks, it can almost be considered that there are no serious quality problems.
Xu Qing looked at the time, it was more than 11 o'clock in the evening, it was time to go to bed.