As Ding Dong expected, Room 1414 will be fully cleaned and renovated.

Carpets should be re-washed, scratched furniture should be repainted, and wallpaper should be extensively torn off and replaced with new ones.

The hotel waived room fees for all guests who stayed on the 14th floor that night, and also sent someone to visit the girl who committed suicide, who knew that the other party had already been discharged. Since there were also personal belongings of the girl in the room, including a mobile phone, the hotel contacted the girl's family through her mobile phone. However, the other party just left a courier address and hung up the phone, and then called, and heard the other party's prompt to turn off the phone. There was no way, the hotel had to pack everything and express it according to the address.

From beginning to end, the girl's family did not show up, and no one knew about the girl's current situation, disappointing people who wanted to eat melons in vain. Xiao Jiang, who has always been keen on gossip, has also been depressed for a long time.

"Hey, Ding Dong, you are also her savior, why don't they come to say thank you?" Xiao Jiang turned his grudge into a grievance for Ding Dong.

"Please, I just encountered this kind of thing on duty, what kind of lifesaver. Ding Dong clipped the day's guest watch to the work folder and threw it away.

Except for Sister Sun, Ding Dong and Xiao Jiang have not developed the habit of paying attention to the guest table, anyway, there are not many guests who need to be served on the big night.

"Speaking of which, the hotel should praise you, why should you still deduct your money?"

Ding Dong took a deep breath, then got up and walked out.

"Hey, why are you going?" asked Xiao Jiang.

"Go to the toilet. Ding Dong said without looking back.

"Who's the toilet?" Xiao Jiang smiled evilly, in exchange for Ding Dong's flying eyes.

In fact, Ding Dong did not go to the toilet, but to Mars.

Gossip, watching the excitement, and eating melons are the same as floating clouds for Ding Dong, and she is only interested in her wallet.

The knife that the girl in room 1414 was wildly wielding disappeared, and the hotel put the account on Ding Dong's head and deducted her salary.

Isn't it bullying people to send couriers to guests for free, and let guests live on the 14th floor for free that night, but only deduct their own salaries?

"Shouldn't the hotel give me a reward and praise me?" Standing in front of Gate 1314, Ding Dong glared at Mars unhappily and asked.

"Is it appropriate for you to come to the door of the general manager's room in the middle of the night to ask for an explanation?" Mars leaned against the door, his slender fingers lightly resting on the door, and a playful look on his face. His white shirt was duly yellow by the warm light of the room, and it was obviously a break time, and he was still wearing a formal suit, Ding Dong couldn't help but wonder if he was dressed like this 24 hours a day, and it was no wonder that his hotel fans called him "the temptation of walking uniforms".

"Otherwise, I'll go to the department manager's regular meeting tomorrow morning to discuss the law?" Ding Dong couldn't help but get angry when he mentioned this, "I asked our boss, and he said that it was 'special instructions from the general manager'." ”

When Zhang Duo, the head of the housekeeping department, put a fault sheet on the table to compensate for the hotel's items and asked Ding Dong to sign it, Ding Dong could hardly believe his eyes.

"Isn't it, boss! I don't expect the hotel to give me the 'Best First Aid Award', but deducting my money is a bit too unbelievable. If this is the case, who will dare to rise to the challenge in the future and rescue the guests who committed suicide?"

"Do you want a few more suicides?" Zhang Duo laughed. He was in charge of the room attendants on the middle and night shifts, about early in his thirties, with a wide heart and a fat body, a good temper, always cheerful, and quite attentive to the waiters. Knowing Ding Dong's grievances, Zhang Duo was also very helpless: "Our manager said that this was specially approved by General Manager Mars at the morning meeting. In addition, in order to distinguish it from the dining room in the restaurant, the tableware in all rooms is specially customized, even if I want to report the damage to you, I have to report it. ”

Special instructions from the general manager?

This Mars, because he even slapped him on the back at that time, praised him for his good first aid measures, but I didn't expect this guy to repay himself with a fault sheet!

"I'm going to give you a special order not only for the compensation bill, but also for the emergency training for you new employees," Mars tapped his finger on the door, as if appreciating his wisdom, "The training starts next week, from 8 a.m. to 12 p.m. every day, for a week, enough to improve your ability to respond in case of emergency." ”

What？

Ding Dong could hardly believe her ears, starting next week, she would have to stay up until 12 noon after the night shift before she could sleep?

The heart is what supplies the blood to the brain, right? Is it because the general manager has a heart disease, so even his head is broken?

"Do you know what's the smartest way to deal with an emergency?" Mars asked suddenly.

"What?"

"To individual heroism Sayno. ”

Individual heroism? Ding Dong was stunned.

The corners of Mars's lips rose, and he smiled and said, "Study hard and make progress every day," and closed the door.

What does this guy mean is that I don't want to be a hero and not deal with problems on my own?

What's the matter, what I care about is my money, don't play dumb riddles with me, okay?!

If it weren't for the sudden sound of the mobile phone, Ding Dong would have burst into foul language.

Message from the switchboard: "Room 1416 guests said that the bathtub was blocked. ”

What？

If the bathtub is blocked, shouldn't I find the engineering department?

"The guest is in a bad mood, you have to pay attention to reassurance. ”

Comfort should be found by the assistant manager of the lobby, right?

Although he slandered in his heart, Ding Dong didn't say it, because what he said was in vain.

In fact, many of the services requested by guests are between the housekeeping department and other departments, but the switchboard always pushes these to the housekeeping department.

"Roger, I'll go now. ”

After leaving a message, Ding Dong put away his mobile phone and walked into the staff ladder.

Room 1416 was next to 1414, and Ding Dong couldn't help but glance at it when he was passing by.

She remembered the scorched black on the wall, and she didn't know what the situation was, maybe the masters of the engineering department would know the answer?

"Ding-dong. ”

As soon as the doorbell rang, it was opened with a "bang", and a little brother in a bathrobe walked out with a angry face. The little brother's short hair is dyed yellow, he looks handsome, and his chest muscles exposed outside the bathrobe are also quite developed. I believe that if Xiao Jiang saw this scene, he would scream excitedly.

"Hello, room service ......"

Before Ding Dong's words were finished, the yellow-haired little brother complained angrily: "What's the matter with you?

"Your dignified five-star ......" was the opening remark of almost all the guests when they complained, Ding Dong showed a professional smile of "ten o'clock" and said, "Let me see what the situation is, okay?"

The yellow-haired little brother turned sideways, and Ding Dong walked into the room.

When another little brother in a nightgown appeared in front of him, Ding Dong suddenly understood why this guest was so unhappy.

A large bed, two people, steaming bathroom, bathtub full of water...... It's all in plain sight.

Ding Dong pretended not to feel the ambiguous feelings floating in the air, walked to the bathtub, and reached for the water release switch.

"It didn't work, I pressed it several times, but I just didn't go into the water. The yellow-haired man said irritably, kicking the tub.

The switch was indeed on, and Ding Dong also did some simple dredging, but the water just didn't flow down, which was a little strange.

"Wait a minute, sir, and I'll help you communicate with the front desk. ”

"Communicate? What else do you communicate? If you have a problem in the hotel, you still have to communicate? You are wasting my time, do you know?" The yellow-haired little brother was furious, and the dimple little brother was constantly comforting on the side.

Ding Dong deeply sympathized with the little brother on a date, but at this time, even if someone from the engineering department came up to repair it, it would not be able to solve it in three or five minutes. The best way to do this is to ask the front desk to change rooms for guests, and this is not Ding Dong's responsibility.

The front desk quickly changed the room for the guest, and for the convenience of the guest, the room was changed to 1412. Ding Dong was responsible for helping the guests carry their luggage, and in the midst of the guests' complaints such as "It's almost half past twelve now, how can we sleep ......?"

Ding Dong returned to the office and recorded the bathtub in room 1416 for maintenance by the engineering department the next day. She had just received a message from the switchboard again: "The bathtub in room 1412 is blocked." ”

Blocked again?

Ding Dong raised his mobile phone and asked, "Are you sure it's room 1412?"

"The guest said he had the same problem just transferred from room 1416 to 1412, you go and check it out. ”

It's really weird, how can you have the same problem in different rooms?

"Remind you that the mood of the guests is very bad. ”

can make the switchboard kindly remind that it will be a terrible storm waiting for Ding Dong.

But...... has been disturbed by the bathtub twice in a row, and it is estimated that the mood of the yellow-haired little brother is already comparable to a storm, right?

Thinking about it this way, Ding Dong's head was as big as five.

"Do you know what's the smartest way to deal with an emergency?"

"To individual heroism Sayno. ”

Mars's words rang in his ears, and Ding Dong's eyes lit up.

Yes, why do you have to face the irritable guests alone, when you mix the water in advance, the sisters and sisters come together to show that the Hephais Grand Hotel attaches great importance to the guests.

Ding Dong picked up the landline on the table and dialed the phone at the front desk.

"Hello, I'm looking for the assistant manager of the lobby. Ding Dong said.

"Yo, okay, Ding Dong, become smarter!" Xiao Jiang looked at Ding Dong with glittering eyes.

"It's red to be close to Zhu. Ding Dong blinked.

The one who is close to Zhu is red, the one who is close to ink is black, and the one who is close to Mars is ...... Nature becomes cunning.

Think about Mars's face, handsome and indifferent, indifferent hidden in the fine, three points like a wolf and seven points like a fox.

However, as far as a wolf fox is concerned, Mars taught Ding Dong a very important skill today - pulling people into the water.

When Ding Dong came to the door of room 1412, Kevin, the deputy manager of the lobby, also arrived. Seeing Ding Dong, he couldn't help but say "yo". Ding Dong was also very surprised, and couldn't help but feel that the two of them were also difficult brothers, and every time they encountered thorny problems when they were on duty together.

"Ring the doorbell?" Ding Dong said, "Are you coming, or am I coming?"

"I'll come. ”

Kevin was a man after all, and he boldly raised his hand and rang the doorbell.

The door was quickly opened, and the yellow-haired little brother with a blue face was still wearing a bathrobe, but his hair was wet, and the other little brother also looked disturbed, and his face was extremely ugly.

Inevitably starting with "You are five-star", Kevin accompanied the smiling face and motioned Ding Dong to check the bathroom. This time, the situation is still the same as just now, the water drain switch of the bathtub is clearly on, but the water just does not seep down. So much so that the water overflowed the bathtub and the entire bathroom floor was soaked with water.

Ding Dong looked at the floor drain in the bathroom, and as she expected, the floor drain showed no signs of water seepage at all,—— and there was a problem with the drainage of the entire bathroom.

"Look at it, look at it! The water is flooding the golden mountain!" The yellow-haired little brother was furious, Kevin naturally accepted all the complaints, and put forward various comforting conditions, not only changed the room again, waived the room fee for the night, but also gave a fruit plate and two buffet lunch coupons, which calmed the anger of the guests.

After some tossing, Kevin, who was wearing a suit, was already overwhelmed, and beads of sweat oozed from his forehead.

Ding Dong looked at Kevin with sympathy and said, "I have always thought that your deputy manager in the lobby is quite angry, but now I am really sympathetic to you." If Ding Dong heard correctly, Kevin said at least twenty "sorry" and fifteen "very sorry" just now, and with sincere body language, it is no wonder that he sweats profusely every time he serves customers. Ding Dong even began to regret that he listened to Mars's instigation and pulled Kevin to back his back.

"You can sympathize with me, only I have the most trouble. Kevin, who didn't know what was being calculated, wiped the beads of sweat from his forehead, and asked as if he remembered something, "What time is it?"

"It's almost half past twelve. Ding Dong glanced at his watch and said.

24:24, to be exact.