The customer's monitoring ended in questioning. Pen, fun, pavilion www. biquge。 info

A few questions raised by customers made Ohno feel like pins and needles.

First of all, the quality control manager Liu fired at the company and Ohno on the issue of data, saying that Wanbo's information was very strange, why was it signed by Minister Ohno three years ago?

Ohno didn't come to the company three years ago, so how could he sign this good model? This is completely fraud, and it is a fake information made in order to cope with their supervision.

He is very worried about Wanbo's quality control, and he needs to give feedback on this matter. If Mr. Liu feeds back this matter, it may have a significant impact on the future investment of Wanbo's products. So Ohno hurriedly added at the time, in fact, this product was signed by Minister Yamaguchi before, but there was a change in the middle, and a good product model was made, so it was temporarily changed on his own initiative.

In response to Ohno's answer, the head of the supplier technology section spoke.

Ono's answer was severely criticized on the spot.

According to the requirements of our company, all the parts you produce, when there is a change point, you must report to us, and we will transfer it to the department that manages the engineering change of our company, and they will admit it, and then send it to you, so that you can make engineering changes, for this matter, I want to ask, how do I not know?

Also, how do you make day-to-day engineering changes, and do you follow the rules?"

Section Chief Fang's question was very sharp, so sharp that Ohno didn't know how to answer.

He originally wanted to cover up this matter with a lie, but who knew that this lie would get worse the more he covered?

"For engineering changes, for change points, our company has clear regulations, issued to you in the supplier guidance book has a clear statement, at the same time, I want to talk about the importance of change point management.

The management of the point of change is actually the management of the problem.

Quality and safety, etc., all the problems arise because of the change point. Changes in people, changes in equipment, changes in molds, changes in materials, changes in construction methods, etc. All of these changes will involve problems.

Only when there is a change point will there be a problem point.

In the absence of any point of change, there is no possibility of a problem.

If there is a problem without any change, it means that your original setting is the problem.

It is precisely because the management of change points is so important that our company will focus on management.

Cars are different from other products.

As long as there is a problem with one part of the automobile product, especially the problem of the functional part, it is easy to cause injury and death, which is a major damage to our company, whether it is performance or reputation.

Therefore, for the management of change points, we are very strict with the supplier to implement it absolutely.

But what about this time? Minister Ohno's answer made me worry about what Wanbo was doing.

The good samples have been replaced, what does this mean?

It shows that there is a big difference between the previous good product model and the existing model.

If there is no difference, then what does the change do?

If there is a difference, why not report it to us?

This is a contempt for our three repetitions, and this is a contempt for our company's quality requirements.

I hope that after I finish today, your company can quickly make corrections.

If I find something like this in the future, I will apply to my superiors and evaluate your company as an H supplier.

Eliminate our company's supplier system," Director Fang said coldly

Section Chief Fang's words were as cold as a knife, inserted into Ohno's heart, he didn't dare to explain a word, maybe if he explained more, the more problems there would be.

A lie needs dozens of lies to cover up.

Moreover, Mr. Fang said a lot that the automobile company does control the management of change points very strictly, especially in materials and molds, equipment and process construction methods.

What he said just now was caught by others, so how dare he speak out?

The Japanese who came with the customer didn't speak, because he didn't know what to say, he wanted to help Wanbo Ohno, but what Section Chief Liu and Section Chief Fang said was right, and he didn't know how to play haha.

And Ito, as the general manager, is also black-faced.

I really don't know how many times I've scolded Ohno in my heart, you bastard, what are you doing with this?

The customer came over and accused some trivial things, which is a must, otherwise how can people go back and explain to the leader?

But the problem now is that this bastard has caught the most important part of the problem to the other party, and this is a big problem, once it is submitted, even if the above wants to help Wanbo, they don't know how to speak.

"Of course, Wanbo is not without advantages, in 2S, it is still very good, the scene is very clean, and the data is also relatively good, about the good aspects, I hope you will continue to maintain, the bad aspects, please correct, as the director Fang just said, the change point must be paid attention to.

The quality is unstable, or the quality is not good, it is the result of not paying attention to the point of change. I hope that your company will continue to make good and cheap things for us under the leadership of General Manager Ito. Said the minister of the customer's Japanese nationality

Ito hurriedly said, "We will definitely work hard, and we will definitely do a good job in the management of the change points mentioned by Section Chief Fang, especially for the management of engineering changes, we will definitely confirm it carefully and report it truthfully and accurately."

What can he say at this time?

He has been sending customers out, and his face is not very good-looking, although he is smiling, but his smile is fake.

As soon as the customer left, Ito stopped Ohno.

"Ohno, you give me a visit to my office"

As soon as he arrived at the office, Ito suddenly slapped his hand vigorously on his desk in anger, startling Ohno.

"Ohno-kun, tell me, this is the quality control you brought, this is the answer you gave me?" Ito said loudly

Ohno lowered his head and didn't say anything, because he didn't know what to say, and he was attacked by someone who found a loophole.

"You told me, if you transfer Zhao Sixi away, you can make the quality control smoother and do things more smoothly, okay, for your majesty, for your smoothness, I transferred Zhao Sixi away.

This is what you gave me? This is what you gave me?

Tell me, what the hell did you get for me?

You don't know how big the competition in our company is, how will we develop in the future if you engage in these things?

Do you take on this responsibility?

My Ohno-kun," Ito shouted

Now he regrets that his intestines are all green, if Zhao Sixi is here, how can such a thing happen?