Chapter 67

Suddenly remembered something, and said to Yu Xuan: "Immediately check the call record of the internal phone in the room of the person who fell ill just now, according to the normal reaction, he should first call the main station for help, which is much faster and less labor-saving than when he comes out for help by himself." ”

"Okay, I'll check it right away. After Yu Xuan finished speaking, he went out.

"Whether it's a coincidence or not, but in the end, it was you who saved that person, and since the result is like this, then Yunxuan Hotel will also become more famous. Qiao Zhengyu said.

"But I don't want to be famous. Yixuan said in a voice so small that the other two couldn't hear it.

Yu Xuan had already come in and said: "The guest dialed the main desk phone four times in total, but every time he picked it up, he didn't hear the sound, and the front desk customer service thought it was a prank by the guest and ignored it." ”

"Where was the customer service manager at that time?" Yixuan asked, rubbing her eyebrows.

The customer service manager was on duty at the front desk, and after he asked, he also thought it was a prank by the guest. ”

"Such an abnormal behavior, he didn't even notify the customer service on the fifth floor to check it?Even if he thinks it's a prank, he should go to the room to remind him, shouldn't he?" Yixuan usually speaks coldly, but at this time, because he is angry, he feels even more cold.

The two sisters and brothers started a fire, and they really looked the same, which made people feel afraid. - Ouyang Jing, who had seen Yu Xuan get angry, shivered and thought.

"Yu Xuan, what do you think should be done with this matter?" As far as this sentence was concerned, the tone had returned to normal.

Yu Xuan was stunned for a moment, and pondered for a moment: "The customer service manager on duty today was dismissed, and the customer service on duty at the front desk and the customer service on the fifth floor have deducted bonuses." After saying that, look at her.

"The reason for such a punishment?"

"Tonight's matter, the customer service manager is a major dereliction of duty, if the customer service of the main station received a few calls that did not speak to inform him, then he is only jointly and severally responsible, but he was in the main station at the time, and also asked about the matter, and did not make any response instructions, so his responsibility is the greatest, to bear the heaviest punishment, the fifth floor customer service in accordance with the hotel regulations should be at any time to inspect the guest room, to solve the needs of the guests as soon as possible, she has the responsibility of negligence, in fact, tonight's matter, the main station is the least responsible, she received an abnormal call, also notified the manager on duty, but in view of the importance of the position of the main station, the punishment is slightly focused, can play a role in setting an example, so that they can be more careful in the future. ”

She lowered her head, and seeing that he didn't speak again, she asked, "And then?"

Yu Xuan thought about it seriously, confirmed that there was nothing to add, looked at her, didn't speak again, and replied with his expression that she didn't have it.

After waiting for a moment, without waiting for his answer, she said: " Yu Xuan, starting tomorrow, I will give you three days, proficient in cardiopulmonary resuscitation rescue operation skills, three days later, you teach the operation of the customer service managers, a month later, the two of us will assess them together, and then the managers will teach the customer service operation, in addition to the meeting tomorrow morning, you remind them to strengthen the awareness of potential safety hazards, safety hazards not only refer to fire prevention, anti-theft and anti-yellow, but also include hidden dangers in the health of guests, how do you let them have this awareness, to figure it out yourself. ”

Listening to these bland words in Ouyang Jing's ears, he was secretly shocked, Yixuan was teaching him how to deal with and deal with emergencies step by step, but he did not leave a trace, such a sincere and sincere treatment, only Yixuan would do this to her precious brother.

Suppressing the emotion in his heart, Yu Xuan nodded and said, "Okay." "Even Ouyang Jing, who can be perceived by others, her intentions, how can he, the client, be unconscious?

"Okay, you sisters and brothers came to visit me, and as soon as they came, they started to save people, and after saving people, they are still handling official business with me, am I really invisible?" Qiao Zhengyu felt that the other three had a somewhat unusual atmosphere, as a public figure, he didn't like this kind of atmosphere that he couldn't blend into, so he took the lead in speaking to attract attention. However, he is familiar with this kind of thing.

"Who came to see you?" The two sisters and brothers really had a tacit understanding, not only did they say the same thing, but they even spoke in the same tone of understatement.

Because they are all very familiar friends, Qiao Zhengyu didn't care, and asked with a smile on his face: "If you don't look at me, who are you looking at?"

"She. Raised his hand and nodded at Ouyang Jing.

Ouyang Jing had already laughed out of her bewitchment, twisted her wicker-like boneless waist and shook it to Yu Xuan's side, like an octopus attached to him, her lips opened slightly, and before she could speak, Yi Xuan's flat voice had already come: "You two...... What's going on?"

Fingers dangled between Ouyang Jing, who was attached to Yu Xuan, and Qiao Zhengyu, who was sitting opposite.

"What's going on, how do you speak?" Qiao Zhengyu smiled even brighter.

"You two have been together for a long time?" Yu Xuan didn't seem to feel anything about the soft body that exuded a strong perfume smell wrapped around his body, and straightforwardly helped Yixuan to say everything he was embarrassed to say, and carefully swept Yi Xuan's hair hanging down to his sideburns behind his ears.