One of the things that Xiao Chen is most afraid of when he goes to the "treatment class" is to "notify the arrears". The "notice of arrears" www.biquge.info is to arrive at the post in advance, count all the beds with arrears of more than 1,000 yuan, and then go to the bedside to notify them one by one.

"Your family is in arrears, go pay some money. It's a bit like begging, "Your family owes money, go and pay it." "Hello, the balance on your account is insufficient, please pay the fee in time, so as not to affect the next treatment." It's good to say this, it's reasonable and modest, but it's okay to unilaterally "tell" it on the phone, and face-to-face communication is too dull and official.

How to say this, Xiao Chen hasn't figured it out yet. After working for so many years, I can't even do such a thing as "notifying arrears"? It's not that I can't do it, it's not that I can't do it, but I can't do it well. In addition, the "technology" of "notifying arrears" has only recently been developed, and it is a method that the hospital administration department has come up with in order to improve the quality of care.

At the beginning, when Xiao Chen went to communicate with the patient's family, he was neither humble nor arrogant, and he didn't care about his tone, as long as the meaning was clearly expressed.

But I always encounter one or two "difficult" family members every time. Or contempt: "These doctors and nurses in your hospital, if we didn't support you, you wouldn't even be able to eat." Or irritable: "What's going on, what's going on!" I'm not just paying the money! Your hospital is just grabbing money!" or not waking up: "Isn't the hospital a place to save lives and help the wounded? How can you still collect money?" or indifferent, or pretend not to hear.

There are many such situations, and Xiao Chen has psychological pressure. If all the family members you met that day were normal: "Okay, got it, I'll pay it in." Xiao Chen felt that he was going to burn high incense. If you encounter another extremely abnormal once-in-a-century encounter: "Thank you for reminding us, we'll hand it over soon." "Then Xiao Chen thinks he can go buy lottery tickets.

"For the family members who add 5 beds, your family is in arrears. On this day, Xiao Chen went to the "treatment class" again. Standing in the corridor of the ward, she said to a woman with curly yellow hair and a "round" figure.

Xiao Chen's words seemed to be like a needle piercing the "round ball" sitting on the edge of the bed.

I saw that the "round ball" was stabbed and jumped up, and "squeaked" at Xiao Chen: "What are you doing! What are you doing! Why do you want us to pay money! Where are you spending my family's money!"

The woman's words seemed to remind her of herself. That's right, where did these doctors and nurses spend her family's money, it's not clear, it's still worth it! There is simply no royal law, no heavenly reason!

"Let's take a look, this hospital is a black shop, and the money we only paid was gone after two days. It's not a black shop! The "round ball" in the corridor made a big "Hedong lion roaring and roaring gong".

The old revolution has encountered new problems, Xiao Chen thought, he has encountered unreasonable, but he has never encountered such unreasonable.

"If you have any doubts, you can check the accounts, your father is now "pumping" (a machine that continuously and evenly infuses drugs at a slow rate. This "debajin" (anti-epileptic drug) costs 500 each. Xiao Chen laid out the data. Look, we spent your family's money to buy medicine.

Xiao Chen didn't know at which point the "ball" was detonated, and she hadn't reacted yet. The woman dragged the "expense list" in her hand and held it high and shouted: "A medicine costs 500, a medicine costs 500, this is the black shop, you all come and see ......"

There were really a few "enthusiastic" family members who gathered around. But they are not here to help "redress grievances". They are very sensible, and they know very well in their hearts that the money spent by the woman's family is for the treatment of diseases, not for the doctors and nurses to eat, drink and have fun. So they just came to "sympathize", after all, their own family members also didn't eat or drink, and the money was spent like water. They also want to make such a fuss and get out of the "evil spirit" all of a sudden, but they don't have the "courage".

"Go back to your beds, and don't hang around. Xiao Chen said to the enthusiastic family members.

How can that be done? I can't help others anymore, so it's okay to take a look and show "concern." The family members stood there with their hands folded as if they hadn't heard Xiao Chen's words. Not to mention, watching that "curly-haired fat woman" make a fuss, as if she was also making a fuss, I feel a lot more comfortable, it's really enjoyable!

"What's the matter? Go back to the ward!" Director Xu Ping's words, and the "enthusiastic" people all dispersed silently. I feel a little sorry for the "troublemaker", it's not that we don't cooperate, it's really the words of the "life-saving benefactor" who have to listen.

"This female comrade, I am the head of this section, if you have any opinions, you can say it slowly. Director Xu raised his hand and pulled the woman's arm and said kindly.

Xiao Chen breathed a sigh of relief now, the department directors are all out of the house, and there is nothing else that can be done?

"What are you pulling me for! Take advantage of me!" The woman's words brought up Xiao Chen's half-relieved breath again.

This woman is not simple, even if you mess with her, you dare to do this with the department director. If such a person becomes an official, he must be a good official who "treats everyone equally and is upright"! Xiao Chen thought with tears and laughter.

Several rotation doctors who followed Director Xu on ward rounds were also the same as Xiao Chen, and it was not appropriate to cry and dare not laugh, and it was very uncomfortable to hold back. Xiao Ding reacted quickly: "Forget it, our director doesn't want to take advantage of you." ”

Seeing this, Director Xu patted Xiaoding's shoulder and turned to leave. No, they ran away.