Chapter 5 Customer Arrival
"May I ask if the goods in your store are real or copycats?" asked Bunny, obviously not believing in the quality of Taobao's goods, but it is convenient, typical of online shopping psychology. Pen ~ fun ~ pavilion www.biquge.info
Copycats are rampant in the mainland, and many customers even point out that they want copycat goods, because they are cheap and can be bottled with beeps. It's not surprising that Bunny asked directly, Hang Yu bought a mobile phone when he was in high school, and he bought a copycat brand-name mobile phone.
At that time, several classmates were privately promoting at school and told others bluntly that this was a copycat brand-name mobile phone, but the degree of simulation was very high. The price is really cheap, and with a beautiful appearance, Hang Yu can't help but buy one to use.
"Dear, of course it's true. Hang Yu replied.
"But I heard that Taobao is all stalls, and you have all the famous brands in your store, and there are so many brands, how is it possible. Bunny questioned.
"You're right, there are no brands on Taobao yet, so Taobao can't buy real brands. Hang Yu said.
"Then you're still telling you the truth. "Bunny was puzzled.
"Because our store is not an ordinary Taobao store, but an online store with the nature of purchasing agents. Hang Yu is not in a hurry to explain everything to the other party at once, and his questions and answers are usually only one sentence.
It's a consumer mentality, and if you're in a hurry to throw everything out, the other person will doubt your motives. If you want to negotiate a list, you must be patient, use concise answers, answer all questions, and guide the other party to agree with your store little by little.
The first time Bunny heard the word daigou, he wondered: "Is there any difference between online stores with the nature of purchasing?"
Hang Yu replied: "There is a big difference, ordinary Taobao stores are purchased by the shopkeepers themselves, and most of them are some copycats. Our Taobao store is purchased abroad, after you place an order, we have a specialist to help you buy this product abroad, and then send it directly to you from abroad, we charge a part of the purchasing fee. ”
The rabbit baby looked at it carefully twice before he understood: "I understand, even if you don't have these products in your store, after I place an order, you have to buy them abroad." ”
Hang Yu replied: "Yes, that's what it means." ”
"Then how do you prove that you bought it abroad, in case you bought it as a knockoff. "The rabbit baby has been moved, and the six words of genuine foreign famous brands are extremely attractive to women who pursue fashion.
"We will mail you the invoice together. Hang Yu replied.
"Invoices can be faked. Bunny replied.
"Dear, even if the invoice is fake, the mailing address on the package can't be fake. Hang Yu sent a sweaty expression, and then said: "If you need it, we can ask the purchasing agent to film the entire shopping process and send you the video." ”
"Really?" Bunny was convinced when he heard that he could shoot a video.
"Sister, no matter how I explain something, you will always be a little skeptical if you haven't tried it. I understand your feelings, after all, daigou has not yet become popular in China, and few people understand this shopping model. However, it is already very mature to purchase in foreign countries, and I should be the first batch of people to do purchasing agents in China, and I hope to get your support. "Hang Yu is very sincere.
In fact, he doesn't know the situation of daigou abroad, and the reason why he says this is mainly to create a sense of loftiness. As soon as consumers heard it, it turned out that the purchasing agent was already very mature in foreign countries, which showed that this thing was real, and the trust level suddenly increased a lot.
"When you get the product, take a look and ask, and you will soon know if it is real or fake. If it's fake, you can give me the worst review, and I won't have to open this store in the future. Hang Yu said.
"Okay, I'll buy a dress and try it. Sure enough, the rabbit was moved by Hang Yu's sincerity.
Of course, the most important thing is the treasure on the store, and the attraction of those beautiful designer clothes to women is difficult for men to understand. Some styles are not unavailable in China, but are rarely available in many places, especially in areas with relatively ordinary or backward economies, and there are no specialty stores.
Girls have a very strange shopping mentality, and sometimes they will buy it even if they know it may be fake. They will convince themselves in their hearts, and if someone debunks, they will also convince themselves: it is not that I bought a fake at a low price, but that I was deceived by a profiteer. Then they will continue to shop with peace of mind, and they will always find all kinds of excuses to convince themselves of what they want.
Seeing that the other party was finally going to buy it, Hang Yu was looking forward to it, and the first order was negotiated?
Toot beet, toot toot
Ten minutes later, another message came, and Hang Yu clicked on the dialog box.
On the water side: Is it there?
Hang Yu: Dear, what is your problem?
On the water side: I want to buy a box of Mead Johnson milk powder, can I get a discount?
Hang Yu: I'm sorry, the goods in our store are not in stock, and we have to ship them to you from abroad, and we can't make much money except for postage, so we can't discount them.
On the water side: When will it be available?
Hang Yu: Dear, you may not know that there are no brands on Taobao yet, and you can't buy brands on Taobao. Our store belongs to the nature of purchasing, you place an order, we have a purchasing agent to buy it for you abroad, and then send it to you.
On the water side: I see, you guys make a middle fee.
Hang Yu: Khan, so to speak.
On the water side: how long does it take to get the goods?
Hang Yu: Usually it takes three to five days, and you can get the goods within a week.
On the water side: Okay, I'll take a look.
Hang Yu: Happy shopping.
After a while, on the water side, he asked again: How much do you get in the middle fee?
Hang Yu: Sweat, not much.
――
After that, a few more customers came to consult, and Hang Yu remained polite and answered them one by one.
One customer was more straightforward, and immediately placed an order after asking clearly, and bought a Versace garment. The age of the baby rabbit should not be very old, and after picking for a long time, I finally bought a Korean version of a blue sweatshirt.
bought a box of Mead Johnson milk powder on the water side, the price is 765, and the price given to Hang Yu in the New York center is 612, and he can earn 153 yuan. And Versace's clothes are more expensive, the price is 1850, and the price given to him by the New York Center is 1480, and Hang Yu can earn 370 yuan.
As for the Korean version of the blue sweatshirt, it is relatively cheap, only 123 yuan. The price that Obasang gave to Hang Yu was 98 yuan, and he could only earn 25 yuan.
On the first day, a few orders of business were negotiated, and the reputation was brushed to Samsung, and Hang Yu was in a good mood.
I was about to find the New York Center and Obasang to deliver the goods, but the computer room was disconnected, and it turned out to be ten o'clock in the evening. Hang Yu could only turn off the phone regretfully, then got up and walked out of the computer room with other students, took out his mobile phone and contacted the two.
Hang Yu sent the order to the two of them, but added: "The customer asks for an invoice and a shopping video, and the video is sent to my mailbox." ”
After a while, Obasang replied first: "I still have to shop videos, it's so troublesome." ”
Hang Yu replied: "No way, they are all first-time customers, and it is not difficult to shoot videos with mobile phones." ”
In fact, Hang Yu took the initiative to propose shopping videos for customers, not completely to reassure customers, he also wanted to confirm it himself.
When Hang Yu chooses a partner to work with, he mainly looks at the other party's level and reputation in the forum, as well as historical information, and finally tries it in the chat. These are all no problem, if you can get the shopping video, then Hang Yu will be even more assured.
Obasan: "It's too late today, I'll buy it tomorrow." ”
Hang Yu: "OK." ”
At this time, selfies are not popular yet....by the way, selfie sticks are a good start-up project.
Hang Yu had an idea, and in 2015, selfies were popular all over the world, and selfie sticks became an artifact! If you can take the lead in launching selfie sticks and leading the market, it will definitely be no problem to make millions.
However, now Apple has not come out, and social networking is not developed enough, and selfies are almost impossible in China. Launching a selfie stick too early will only waste time and money, Hang Yu recorded the three words of selfie stick in the notepad of his mobile phone.