According to Tan Zongqin's proposal, the company began to re-file all employees three days later, and then held a high-level meeting to set up a training course. All employees who have been in the company for less than one month www.biquge.info will be trained in batches in the training course on professionalism, responsibilities and regulations.

Because of the shortage of personnel, an emergency training mechanism was adopted, with a class of 30 people, divided into two rounds of training in the morning and evening, and a week-long cramming training. A week is not long or short, as long as the staff is serious, simple positions can be basically completed.

Hang Yu also understands, why when he went to work in his previous life, those companies said that it was an eight-hour system, but he often had to work overtime. At this time, Jiangyan Company was in this state, obviously implementing a two-shift system, but it still had to work overtime for various reasons.

Employees with family responsibilities usually like to work overtime, while young people who are single hate working overtime.

Therefore, Hang Yu specially reminded the managers of various departments that if they want to work overtime, they should try to adopt the principle of voluntariness, and young people should not force them if they are not willing to work overtime. Of course, there are also people who say no, but they are still honest when they ask him to work overtime, and they enjoy overtime pay.

In terms of corporate culture, Hang Yu also held a meeting to discuss, first of all, to put forward a central idea.

"I think no matter what a company does, quality and integrity are the most important, so it's good to keep improving and be honest. Yang has also recently taught himself some books on running a company, which is very inspiring.

"It's okay to be honest, but it's not okay to keep improving, we are doing the service industry, not the manufacturing industry. I believe that the most important thing in the service industry is, of course, service, and the customer is God, and the customer should be the center. Qiu Xueyan said.

After saying that, she regretted it, why did she always refute the words of her future mother-in-law.

Yang's complexion remained unchanged, and he couldn't see his joy or anger, which made Qiu Xueyan quite apprehensive.

"Forget the customer first, please the customer, lose the company's heart, and the gain outweighs the loss. If the employees of the company are trapped by this thought and cannot hold their heads up in front of customers, even us will be trapped one day. Hang Yu said.

According to Hang Yu's experience, customers always have to inch in, you put forward the slogan of customer first, and he will find fault if he is not satisfied with the slightest dissatisfaction. If the company wants to develop in the future, it will never be able to do without these four words, which is not the result that Hang Yu wants.

The slogan "The customer is God" has now been deeply rooted in the hearts of the people, and this sentence is not small. Tan Zongqin said.

"I can tell you very clearly that there is no God in China. Hang Yu said.

Everyone was stunned when they heard this, and then they all smiled, with appreciation and admiration, and Fu Lei gave a thumbs up directly.

There is no doubt that Hang Yu's words have been recognized by everyone, and no one opposes his ideas anymore.

Qiu Xueyan was attracted by Hang Yu's appearance at first, and was later captured by his musical talent and entrepreneurial ability. But at this moment, Qiu Xueyan's feelings for Hang Yu were sublimated and she was impressed by the quality of his thoughts.

"Nowadays, many companies are shouting the slogan that the customer is God, and they are all said to be rotten, I don't deny its competitiveness, but I think a company must have its own ethics and quality. Hang Yu thought for a while and said, "You also have to have a little unique personality." ”

"I think so, it's safe to follow the crowd, but if you want to stand out, you can't do it. Especially in today's Internet age, where the Internet is full of personality, it is obviously easier for people to pay attention to having personality. Fu Lei said.

"The idea of corporate culture should not only be learned by employees, but also known and recognized by customers. Of course, customers like to be treated as God, but I believe that they don't agree with this statement in their hearts. Since the reform and opening up, the above has been advocating that there is no distinction between high and low in business, and there is no dignity or inferiority in labor. To treat the customer as God is to distinguish between the high and the low, and perverse actions may be beneficial for a while, but it will not go far. Hang Yu said.

"Indeed, based on my many years of experience, if an employee is a head short in front of a customer, he is very resistant. Therefore, we often see two extreme phenomena, one is groveling and very thoughtful service, and the other is all kinds of dissatisfaction. The solution to this problem for those service companies is mainly to replace people, but I don't think it's a good thing to change people often. Chen Lan said.

At this time, the marketing team has expanded to three people, and Chen Lan, the manager, is not as miserable as before.

"To get to the point, I just said that there is no God in China, and I am not an angry remark. If you think about it carefully, you will know that this sentence has been spread from the West, but several large companies in the West have taken this sentence as the central idea. It can only fool some small and medium-sized enterprises, because most of the domestic small and medium-sized enterprises are not of good quality, and they hope to please customers to enhance competition. Hang Yu said.

"We sell a lot of European and American goods. Huang Huijun said.

"But we serve Chinese. Hang Yu said.

Huang Huijun stopped talking, she has never had a sense of presence in the meeting, and occasionally interjected a non-nutritious word.

A staff member like her can only do her job well and can't make constructive suggestions.

Yang looked at Hang Yu with satisfaction, and said in her heart that this child had really grown up, so she smiled and said, "If you have any good suggestions, you can say it to everyone." ”

Hang Yu also smiled: "The corporate culture should be personalized and humanized, and it should also be in line with the company's situation and national conditions." I think we Chinese have a great characteristic of doing things, that is, to bear hardships and stand hard work, perseverance. Most people are ordinary people, and for most people, hard-working and perseverance are the best and most practical qualities. ”

"All of you here are adults, and you should understand that the most successful person in doing one thing is often not the smartest one, but the one who can endure hardships and persevere. We don't compare with the kind of smart and hard-working, my requirements are relatively low, you work and study normally for eight to ten hours a day, every day, and you can get a lot of wealth over time. ”

"So I think hard-working and perseverance must be part of our corporate culture. ”

Everyone nodded when they heard the words, hard-working and perseverance is the traditional spirit, it is irrefutable and excellent ideas that have gone through the test of time and practice, and everyone certainly agrees with Hang Yu's proposal.

"What I just said is the orthodox Juche idea, and then we want a personalized, creative, and eye-catching idea, what do you suggest?" Hang Yu said.

"Do you have this kind of thought?" Qiu Xueyan turned around in her mind, it seemed that the quality of her thoughts had been said, and it was just how you understood and chosen.

If the company chooses to be honest, then the staff will naturally put sincerity first. And Hang Yu chose to bear hardships and stand hard work, perseverance, so the subtle company employees will naturally become hard-working and more persistent.

"That's why we held a meeting to discuss and brainstorm. Hang Yu said.

Qiu Xueyan understood, and Hang Yu didn't have any good ideas about feelings.