Although Gao Shenghan did not worship Zhang Guiying as a master, he also treated him as a master. Biqu Pavilion .

Going to work, getting off work, wiping the counter, sweeping the floor, Gao Shenghan is definitely rushing to do it.

When there is no business at the Chinese medicine counter, Sister Gui will come out and stand at the western medicine shelf in the back, waiting to "pick up customers".

What is customer pickup?

The flagship store is very large, at least 40 meters deep, and the clerks in charge of sales of goods other than traditional Chinese medicine usually line up to receive customers within 15 meters in front.

A customer comes in, "Hello, do you need anything?" and a clerk will come over to greet you.

Most customers will be guided by the clerk to the display area of the drug assortment. Except for prescription drugs, the store cannot open the shelf, and the others are open shelf. Individual customers will say, "No, I'll just take a look." At this time, the clerk usually follows the customer silently.

Some customers will be very annoyed that the clerk will follow, glaring at the clerk with a displeased face, and the customer who is not very good will even say something like, "What are you doing with me? Am I a thief?"

When a grumpy clerk encounters such a situation, he often immediately returns and stands in the first place.

This is a type of customer that Sister Gui picked up, and there is another category, that is, customers who have already bought medicines and are still wandering around. The basic salary of a Chinese medicine pharmacist is higher than that of the little girls, but the commission of Chinese medicine is not as good as that of Western medicine.

After a month, the little girls who are responsible for the sales of Western medicine, ***, and medical equipment, their salaries are generally higher than those of Chinese pharmacists.

Sister Gui's salary is the same as that of Master Jiang, but the traditional Chinese medicine business is not as familiar as Master Jiang, and there are not many people who specifically look for her to take medicine and consult, and she often relies on picking up customers to make up for the gap with others.

Relying on picking up customers, Sister Gui's salary will be much more than that of Master Jiang. As a result, she is more proactive and motivated to pick up customers.

Sister Gui Zhang Guiying saw Gao Shenghan holding a prescription and was very busy looking for it, she couldn't help asking, "Did Master Jiang tell you to do this?"

"Master Jiang means to familiarize me with the cargo location, anyway, I am idle. Gao Shenghan replied.

"Xiao Gao, if you have time, you should also come out to familiarize yourself with Western medicine, so as not to ask customers about you, you don't know if you ask. Come on, I'll teach you some common sense stuff first. Sister Gui looked at Xiao Gao and said.

Gao Shenghan immediately put down the prescription and walked in front of Sister Gui excitedly. First, what Sister Gui said makes sense, and second, as long as someone is willing to teach him, he is willing to learn.

- The person who can teach you knowledge and technology must be a well-meaning person.

"The first half is basically ***, you leave it alone for the time being, you go to help, those little girls will be unhappy. This row is all cold medicines, here are all heat-clearing and detoxifying medicines, here ------"

Sister Gui led Gao Shenghan to introduce the over-the-counter drugs, and then said, "There are classification tips on the shelves, and there are prescription drugs in them, you can't sell them, don't worry about it." If the customer comes alone, you follow him, don't follow too close, keep a little more than a meter away, so that the customer will not say that we have a bad service attitude and snub him. ”

"I don't know what he needs, how to guide him?" Gao Shenghan asked.

"He doesn't ask you, you follow, he asks you, you guide him to the appropriate position, let him choose, he asks you which one is better? You introduce the top one to him, and the top three rows have a high gross margin. ”

"What would I do if he asked me which one was better?"

"That's what you need to learn, usually other clerks or pharmacists, when they introduce customers, you have to care, remember. Now in this situation, you can tell the truth, I'm a newcomer, and then, you ask the customer to wait, go in and call the store assistant or store manager to come over, don't call the little girl in front. ”

"Got it. "In the future, Gao Shenghan and Sister Gui's class, he will be dual-purpose. When Sister Gui went to receive customers outside, he would also listen to them.

Like the day before yesterday, when it was time to eat lunch, Sister Gui still asked Gao Shenghan to eat first.

Afraid of being called to eat at the door of the master, Gao Shenghan did not go back to the room, but went directly to the snack bar outside. It's very simple, a bowl of wonton stew.

The young man eats wonton stew faster than Zhu Bajie eats longevity fruit. Gao Shenghan ate the wonton stew, but he still didn't dare to go back to the room to rest.

"Eat at the door? Young people eat fast. Before Sister Gui left the counter to go back to eat, she told Gao Shenghan, "When I am not there, you pay more attention to the stores outside, now that many people are eating, you must prevent losses." ”

Gao Shenghan didn't understand, he asked, "Sister Gui, what is loss prevention?"

"Loss prevention is about preventing someone from stealing. ”

"Will anyone steal the medicine?" Strange, Gao Shenghan couldn't figure it out.

"There's a lot of wonder in the world, and we pay out every quarter. Remember, you are with the customer, you have to accompany him to pay the money, wait for the customer to go out, you tell the cashier, count in my name. I'm leaving. ”

At this time, Gao Shenghan finally understood that Sister Gui taught herself to learn to sell Western medicine, not just to impart knowledge.

Of course, for Gao Shenghan, it's no different. He had no tasks for the first month.

Sister Gui was not around, Gao Shenghan no longer held the prescription and went to find the location of traditional Chinese medicine. He followed the example of a master, took out a stool and sat down, and seriously focused on doing "loss prevention" work. Selling medicine and preventing losses, loss prevention is his forte.

About half an hour passed. At this time, there was a young mother with a little boy walking leisurely.

The young mother is about thirty, very beautiful, dressed more fashionably, very energetic, but with an elegant temperament, it does not make people feel very good about themselves.

Such young mothers are very common in Shanghai.

The young mother walked over very casually and stood in the cold medicine area in front of the Chinese medicine counter.

Gao Shenghan stood up, but he didn't walk over because he wasn't far away.

When the young mother was holding the medicine, a little boy of five or six years old came over unhurriedly.

The little boy is also very good, with a small flat head, a white short-sleeved shirt on the top, and suspender denim shorts underneath.

"Mom, how did you get here?"

The mother did not look back, and her eyes did not leave the medicine in her hand.

"Mom buys medicine, why don't you follow Mom? You are a man, don't you protect Mom? What should I do if Mom gets lost?"

"Oh. "The little boy walked up to his mother and looked like he had done something wrong.

The little boy also picked up a box of medicine and looked at it decently. His expression is calm, and his posture is more like a "bodyguard".

This young mother without makeup, she did not blame the child for a word, not even a little unhappy.

However, her words made Gao Shenghan feel uplifted.

The young mother left without shopping, and Gao Shenghan followed them to the door of the store. He heard the young mother say to the little boy, "Shall we go home?

This young ordinary mother, what is unusual is that she said such a soft language of Wu Nong!

How many young mothers talk to their children like this? How many young mothers educate their children in this way?

Did Gao Shenghan's own mother say that? He doesn't remember, and his mother has never been rude to him.

However, Gao Shenghan has seen many mothers, and in this case, they will scold their children, blame, reprimand, and even beat and scold their children.

This is a very ordinary scene born in front of Gao Shenghan, and this scene makes the young Gao Shenghan deeply touched.

Young Gao Shenghan, from this ordinary scene, he saw a very beautiful and harmonious mother-son relationship, and saw the meaning of leaving his hometown.

What is the significance? There are many beautiful things in this society that are worth discovering, excavating, exploring, and pondering.

Gao Shenghan has gained a lot through this ordinary scene. In the future, when he writes a diary, he no longer simply writes about his personal experience, but his brushstrokes extend to a wide range of society and to the big stage of life.

The same is a part-time job, the same is a full load, some people harvest money, some people gain more experience, and some people gain life insights.