Chapter 1076: Zhejiang-Hangzhou Forum!
All kinds of things are happening in this world all the time, some are short, some are trivial, some are angry, and some are staggering.
There are also hundreds of people raised by hundreds of rice in this world, and these hundreds of things that are interesting in the eyes of people are called big things.
For example, it is cheating, and when a female star comes out, it is a hot news. The front teeth next door are crooked, and Wang Erya, who weighs more than 100 kilograms, if he cheats, it won't be a problem - it's called a supernatural incident.
For example, it is the same as scolding, and it is not a problem for two dormitory friends to scold two sentences, but Principal Wang scolded Lin Gengxin because he didn't eat chicken, and it can also be on the hot search.
The same reason: if there is a problem with the service quality of the 4S store, it is simply a normal thing to put in other car companies. They all come out to mix, and there may be a few dissatisfied salesmen in any store.
In the time and space before Li Fanyu, let alone not buying a car to go around, even if you want to buy a car and go around a Volkswagen 4S store and ask a few more questions, if you don't receive 180 blank eyes from the salesman, then you won't call a trip to Volkswagen.
But the same thing is new when it is put on Zhengxin-especially this matter is still dug up by Li Fanyu, the head of the company, who disguised himself and changed his face, and made it public.
At the time of the establishment of Zhengxin, the company set two iron rules to strictly ensure product quality and service quality. It can be said that, in general, in the past three years of rapid development, Zhengxin has encountered a large number of various problems and difficulties, but these two have been maintained quite well.
Now, after the news of "Li Fanyu secretly visited Zhengxin's flagship store and was ridiculed by sales" broke out, it immediately became the focus of people's discussion.
But to the disappointment of Zhengxin's competitors, this incident did not seem to affect Zhengxin's reputation in the slightest. On the contrary, under Li Fanyu's unshy and merciless treatment, Zhengxin's reputation has risen instead of falling!
Li Fanyu angrily scolded the Zhengzhou flagship store, the news that Zhengxin Group made great efforts to rectify the problems exposed by the rapid development of the sales terminal, and the Guangqi GS fracture door survey determined that the car that caused the accident and broke was due to the speed of 130km per hour, and the driver's drunk driving After the investigation report was released almost at the same time, the reputation of the domestic brand was restored for a while.
After seeing Zhengxin's thunderous methods, netizens applauded, needless to say. Even the car media, which has always been sensitive to the service quality of car companies, has made a very high evaluation of this matter;
"We can't hide the existing defects, face up to the problems faced by the company's own development, and the practice of Zhengxin and Li Fanna is worthy of reference for all car companies!"
"Commenting on the latest live broadcast of "The Highest Grade", Li Fanyu should probably be glad for the accident caused by a live broadcast, and found and solved the problem in the early stage!"
"Under the surface of self-defeating, it shows the pragmatism and self-confidence of national car companies - Li Fanyu's 'metamorphosis'!"
"Facing up to the problem is the first step to solving it. It is timely to trample on the raging fire when the spark is about to rise - the myth of the service of the faith is still not shattered!"
The evaluation given by the media is unexpectedly high.
This, but it really made Zhengxin's competitors bite the roots.
The same is to make mistakes, and the gap between people and businesses and businesses...... Why is it so big?!
……
On a flight on the first flight from Beijing to Zhejiang and Hangzhou.
Li Fanyu gently tapped the newspaper on his lap, and the whole person fell into deep thought.
The tolerance shown by netizens and the media in dealing with this matter made him feel extremely panicked. In fact, in the whole matter of the Zhengzhou flagship store, he didn't feel anything about the salesman with a bad service attitude.
Now the number of front-line sales staff in the sales terminal directly under Zhengxin has reached more than 15,000, and under such a huge base, it is impossible for any company to guarantee that everyone can take the store as their home, and truly take the company's affairs as their own business.
As the saying goes, the forest is big, and there are birds of all sizes.
But what really shocked him about the Zhengzhou flagship store was that the service process of the entire store was not in place, and the character and responsibility of the main person in charge were missing.
Behind such a phenomenon, it indicates that there are still profound problems in the current employment and management system of Zhengxin. If this problem is not solved, he believes that the matter in Zhengzhou will not be the first, and it will definitely not be the last.
"Dong Li?"
Just as he was deep in thought, the assistant beside him called him softly.
Li Fanna has no habit of going out with assistants.
This little beauty named Wang Qiang is still because of the frequent activities in recent times, and the Zhengxin Beijing Office has specially assigned him to solve some daily trivial affairs in order to solve some intensive and complicated activities.
"Huh?" Li Fanyu came back to his senses and looked at the pure-looking and tall girl beside him, "What's wrong?"
Wang Qiang pursed her lips and pointed to her feet, "The plane has begun to lower its altitude and is about to land." ”
"Oh, it's here so soon?" Li Fanyu straightened his body slightly and stretched.
Wang Qiang picked up his seat belt and fastened it carefully, and said with a smile: "Yes, you have been in a daze since you took off, and this stay has been more than an hour." ”
Seeing Wang Qiang naturally wrap her hand around her waist and fasten her seat belt, silently enjoying the feeling of being served, Li Fanyu asked casually: "Where is our first stop in Zhejiang and Hangzhou?"
With a clear click, the seat belt is fastened.
Hearing Li Fanyu's question, Wang Qiang immediately took out a shorthand book from a small bag beside him. Looking at the above agenda, he said: "The landing time is 9:15, and you need to go to Zhejiang Hangzhou Shanghui Hotel at 10 o'clock to attend an entrepreneur forum to participate in discussions and short speeches on the two topics of the group's latest brand BMW and the development prospects of electric vehicles and new energy vehicles in the next ten years." ”
Li Fanyu frowned slightly, "Didn't you say before that you would show your face on the forum? When did you arrange such a discussion session? Who participated in this forum?"
"In addition to you in the automotive field, there is also Pu Liang, the general manager of Zhidou Electric. However, because of the recent Internet car boom, many outstanding entrepreneurs in the Internet industry have participated. For example, Ali's Majack, Wheat's Rebus, and your Baiwei's president, Mr. Cheng Wenze. ”
Hearing these people, Li Fanyu smacked his lips.
Needless to say, Cheng Wen is an old friend. Needless to say, Rebus didn't intersect.
That's this Majack...... I contacted myself again and again before, wanting to take the electric car. But because of Cheng Wenze's relationship, he released the pigeon five times or three times.
More than half a month ago, just after the Benben APP was listed, this guy still called and didn't know if he was sincere congratulations.
Thinking that he was going to meet in a while, Li Fanyu didn't know how to deal with it.