At five o'clock in the morning, the "110" command center of FY City.

Ma Ni has just graduated from university, she studied broadcasting and hosting, passed the unified recruitment examination, and finally stepped into her dream position after layers of screening. As a "110" operator, her job seems to be easy, she only needs to sit in the hall and talk to the person on the other end of the phone, without the trouble of wind and rain, and there is no hardship of eating and sleeping. On the one hand, she has been working for a long time, and she needs to work for more than 12 hours in a row before she can change shifts, and when she finishes with a dry mouth, she is afraid to drink water during work, and is afraid to go to the toilet often; on the other hand, she often encounters some harassing phone calls, or requests for help that do not fall under the jurisdiction of "110" at all, which makes her even more tired and difficult to explain.

However, as an ordinary member of the police station hall, Marnie still loves her work, and whenever she can help a reporter, she will be very happy, the so-called willingness to help others, so she is still working hard, and she is facing every phone call with the greatest enthusiasm. Marnie feels that through that telephone line, it is completely possible to communicate emotions between people, not to mention, most people really need themselves, which makes her sense of worth a huge boost.

It's winter now, the sun hasn't risen in FY City at five o'clock in the morning, and the wind is biting outside, but in the command center, it is still a busy and lively scene, and all the operators are on standby at all times to provide the greatest help to the police.

There will be fewer phone calls at night than during the day, but each one is important, and Marnie does not dare to be careless, holding her slightly sleepy eyelids, and often pinching her arm a few times, so that she can always stay awake. This kind of black-and-white upside-down life can only be persevered for a long time by relying on coffee and perseverance.

At this time, a prompt sounded in my ears, and on the computer screen, it also showed that a phone call had been answered.

Marnie immediately lifted her spirits, and it only took half a second to fully enter the state, and she clicked the connect button with the mouse.

As she had done several times before, she said in standard pronunciation and at a very fast pace, "Hey, hello, 110 Command Center, do you need any help?"

The words were finished, but no one answered on the other end of the phone, and there was silence.

Marnie frowned, waited a little longer, and repeated the opening sentence again.

There was still no reply, and the phone was not hung up, but no one spoke.

As an operator, Marnie has encountered this situation many times. Generally, it is a prank, or a child beats randomly, and naturally does not dare to speak when it is opened, and even a few are misoperated, such as pressing the emergency call button when the phone is locked. This situation is not too special, but Marnie deeply remembers that during the training, the instructor told them that the "110" number is special and anything can happen. Therefore, you can't hang up the phone until you are sure that the other party is really a prank or misoperation.

The professional ethics reminded Marnie like a commandment, and she repeated the call a third time, deliberately raising her voice and slowing down her speech in the hope that the other party could hear her more clearly. Just as she finished speaking for the third time, there was really something different in her ears, as if someone was talking, but it was very unclear, and there were some other noises.

Marnie immediately operated on the computer, turned up the volume to the maximum, and soon, she could hear a thick wheezing sound on the other side of the phone, and it was obvious that someone was on the other end of the phone. And this wheezing sound seemed very unusual, at least much louder than normal, which was why Marnie could easily detect it.

She immediately became nervous, thinking that the other party might be in big trouble, or in danger of life and death. Marnie tried to listen, and the voice of a middle-aged woman came intermittently in her ears, but unfortunately, it was still very unclear, and she could only roughly hear short words such as "help", "dizziness", and "uncomfortable".

Although she had only worked as an operator for a few months, Marnie immediately realized that the person who called the police might have a sudden illness, so she said that she was dizzy and uncomfortable. It stands to reason that in such a situation, you should call the "120" emergency number, but since the other party has called here, and there is a serious physical problem, Marnie will definitely not ignore it. According to the regulations, she could directly transfer the call to "120", but Marnie didn't do it, because the person on the other end of the phone was obviously gradually blurred and couldn't say so much.

So, while calling the supervisor to help contact the emergency department, she continued to talk to the policeman, and used a loud voice, "Hello, what are you uncomfortable with?"

"Dizzy... Dizzy...... Uncomfortable...... Save......... Help me. The woman struggled to spit out a few more words.

"Don't worry, keep talking, hold on, we'll rescue you right away, what's your address?" Marnie asked anxiously.

"Garden Road. The woman immediately replied.

Marnie is a local, and she knows very well that Huayuan Road is a very long street in the local old town, except for a few old neighborhoods on both sides, most of the shops and bungalows on the street, not to mention hundreds of households, so it must be accurate to the house number.

"How many is Huayuan Road, or which neighborhood is it?"

However, there was no further information, "No, I don't remember, it's Garden Road." ”

On the phone, the woman's voice was getting quieter and quieter, intermittent, and her thinking was already a little confused, and Marnie did her best, her duty was to keep the caller conscious until the other party gave the address.

The supervisor had already arrived at Marnie's side, saw the contents of her phone calls recorded on the computer, and immediately sensed that the situation was urgent. The supervisor whispered in Marnie's ear that he could change the topic and start with a simple question to see if he could cut the consciousness of the alarm a little more clearly, so as to report the specific location. At the same time, the supervisor also began to assist Ma Ni, and directly contacted a large hospital near Huayuan Road to identify the information fed back by the policeman and prepare to leave the car.

Marnie followed the instructions and continued, "Don't worry, we have already sent someone, what is your name?"

Chen ...... Beautiful. The woman replied with difficulty.

"Ms. Chen, do you live alone, are there any other people around?" Marnie sped up.

"Yes, there is my husband, he, he is also there, we live together, it is rented, rented house. ”

It worked, and although the woman over there was still stammering, it was clear that she could provide more information along the way.