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After the opening, there were two large groups brought by Zhiyi Travel Agency, as for the number of individual customers who said that there were many or less, they came through advertisements during this time.

At night, Xu Yisheng and Li Zhongzheng patrolled the building on each floor together.

"The occupancy rate this time was really unexpected. Li Zhongzheng couldn't help but sigh a little, his original estimate was not so high, "Yisheng, you are becoming more and more like an adult, and it is becoming more and more difficult, I haven't seen them for a long time in a travel agency, let alone being able to cooperate, but I didn't expect you to win it as soon as you came out, it's really amazing." ”

Xu Yisheng was a little embarrassed to be praised: "Brother Zhongzheng, this is also the credit of you and Si Shen!"

Li Zhongzheng knew that she was easily shy, so he smiled at her and didn't say much.

"Don't you know where your restaurant is?"

Ahead, I suddenly saw a guest room door, and the guest was angrily questioning a waiter.

"Sir, even if I knew that you wouldn't remember what I said here, you just go to the lobby and ask the people in the lobby again. "The waiter has no malicious intent, firstly, he really doesn't know, and secondly, he really feels that it is not easy to show the way here.

But his response made the guest very angry: "Do you have to let me go to the lobby and then find a restaurant?"

Li Zhongzheng and Xu Yisheng glanced at each other, and the two of them quickly stepped forward.

"Hello sir. How can I help you?" Li Zhongzheng walked in front of the guest.

When the waiter saw Li Zhongzheng appear, he tried to keep his composure in panic.

When the guests saw that Li Zhongzheng was wearing a neat suit, they knew that he must be a high-ranking member of the Manhaiwan Hotel. I immediately complained.

"Your employee, I asked him where the western restaurant is, and he actually asked me to go to the lobby to ask, isn't this nonsense? Why should I go to the lobby?" The guest was extremely dissatisfied, "How much time has this delayed me, I have to complain now." ”

"Sir, our western restaurant is on the third floor. You get off the elevator and walk to the right-hand side, then turn left in the front direction, and our Chinese restaurant is also on the third floor. Xu Yisheng said to the guests with a smile. "We apologize for delaying your precious time, and when you come to our western restaurant to eat, I will let the restaurant give you a 20% discount, and give you a free dessert to enjoy. Do you think that's okay?"

See Xu Yisheng's attitude. The guest also seemed to feel as if he was in a hurry and his attitude was not good, so he even said unprecedentedly: "Thank you." ”

"You're welcome, it's our fault for delaying your time, and we should make up for it. Xu Yisheng smiled naturally, "Then are you going down to dine now?" If so, I will ask my colleagues from the western restaurant to wait for you at the elevator and lead you to the restaurant. Then I will also inform them for you so that they can prepare your meal as soon as possible. For you to enjoy. ”

Seeing Xu Yisheng handling this matter, Li Zhongzheng cast an appreciative look at her.

After the guest left, the waiter looked at Li Zhongzheng and Xu Yisheng: "General manager, I just ......" He wanted to speak and stopped, but he couldn't justify.

"The next time a guest asks, I hope you have figured out where these are Li Zhongzheng said to him seriously: "If you really don't know, you can call the room service center and ask the clerk, don't want the guest to ask you to do something, you just stand in front of him and say some nonsense." ”

The waiter nodded: "Yes, general manager." ”

"Let's go ahead and get busy with your middle class. Li Zhongzheng let him go.

Afterwards, Xu Yisheng looked at Li Zhongzheng very seriously: "Brother Zhongzheng, let's gather everyone together for training! Next time, there can't be this kind of situation of asking questions and not knowing everything." ”

Li Zhongzheng nodded: "I'll arrange it tomorrow." ”

"Yes. Xu Yisheng seemed to be relieved.

Li Zhongzheng looked at Xu Yisheng with interest: "Yisheng, it's very good." The voice of this praise is particularly serious, very serious, and the more people feel the authenticity of it.

Xu Yisheng was no longer polite, but accepted with a smile: "I have such a good mentor as Brother Zhongzheng, I can't lose your face!" Yes, this is also true, many things about the hotel were taught to her by Li Zhongzheng.

When he and Li Zhongzheng continued to walk forward, Xu Yisheng said: "Look at the guest just now, he will not have breakfast tomorrow morning, Western food or Chinese food, arrange a free one for him." ”

Li Zhongzheng nodded: "Okay." ”

Xu Yisheng looked at Li Zhongzheng with a smile and continued to patrol the building with him.

……

The next day, Li Zhongzheng's training sheet came out, and since it was now open and needed manpower to work, he had to train in batches.

In the training room, Xu Yisheng sneaked in and sat on the back chair.

"For the guests to ask us something, if it is outside the hotel, you don't know can understand, but we still have to try to help the guest solve the problem, then if it is in our hotel, I don't want anything, I don't know, where do you go to ask." Li Zhongzheng looked at the head of the person sitting below, paused, and then said solemnly, "This is absolutely undesirable, understand?"

The people below agreed: "Understood." ”

"I have just asked you to send you all information, which is some information about our hotel, what departments we have opened, what projects are in what locations, please be sure to write them down. Li Zhongzheng saw that each of them had a copy of the information in their hands, and then began to tell everyone orally about the facilities and equipment in the hotel, where each department was, and so on.

At the end of the training, Li Zhongzheng looked at the lifeless everyone below, and was a little angry: "These are basic, it's easy to remember, everyone remember it well, I will randomly check some of you, don't be lucky, if you don't get it, I will let the department manager take the supervisor and foreman to complete the inspection one by one." ”

"Why are you so strict!"

Xu Yisheng sat at the end and heard a girl next to her muttering to herself, as if she felt a lot of pressure and was a little at a loss because of this.

Xu Yisheng whispered to her: "Actually, it's not that terrible, and it doesn't really need us to memorize, think about it now, what the general manager said just now, are you still very impressed?"

The girl thought about it seriously and felt that it seemed to be, and her face suddenly relaxed a little.

Xu Yisheng smiled at her: "It's not that difficult." ”

The girl buried her head lower and asked Xu Yisheng in a low voice, "What's your name?"

"My name is Xu Yisheng. Xu Yisheng smiled and told her her name.

"My name is Qiao Hui. She was very happy to introduce herself to Xu Yisheng. (To be continued......)