Chapter 63: New Cases
Closing the notebook, Lu Ran lay on the bed with his head upside down. Pen | fun | pavilion www. biquge。 info He closed his eyes and sorted out the thoughts in his head.
The book is right.,It's not going to be easy for me in the next year.,Since you've set a goal for yourself.,Win the first place in a year.,Then you have to work hard for it.。
He knew why Qian Qian was worried about himself, he had just passed the retention exam, and he was delusional about getting the first place in the hypnotist level exam a year later, it was indeed a bit of a fool's dream, it was estimated that even if he told Teacher Zhang at this time, he would have to sweat for himself.
I don't want to worry about the exam first, there are still three months before the first quarter of the exam, so I still need to read books and accumulate case experience during this time.
Thinking of this, Lu Ran remembered that when he had just confirmed that he could be retained, Zhang Xiaoming had told him that there would be a "one-and-a-half-month observation period" for several consultants who had just passed the internship period and were officially retained.
Lu Ran was in this period of observation at this time.
Like several other novice counselors retained, Lu Ran did not have the complete freedom to decide to take on a case alone during this time.
As Zhang Xiaoming's assistant, Qian Qian will make a report to Zhang Xiaoming on the day of duty, and wait for Zhang Xiaoming to see the situation of the newly appointed counselor, and then make a decision on whether to recommend Lu Ran to the other party as the other party's counselor.
In other words, whether Lu Ran can take over a new consultant requires Zhang Xiaoming to strictly check it.
Usually at this stage, given the experience of novice counselors, the number of cases that let them take on will not be very large. When there are many clients, you may receive three to four cases a month, and when there are few, you may only receive one or two cases a month, or even less than one in a month.
This is also why when he knew that Guo Xiaosi needed a consultant, Lu Ran immediately thought of finding Zhang Xiaoming to report.
At this moment, Lu Ran had gradually fallen asleep. At this time, Zhang Xiaoming was in his room, holding the information that Sissi gave him as a new counselor.
This is the information of all the new cases that Sissi has received today.
In Blue Ocean, every day there are operators like Sissi who are responsible for answering the phone, including interns, consultant assistants, and full-time operators.
The phone number for a new case is a random call to a different operator, and if you are a returning client and want to contact a counselor, the operator will help you connect with that counselor or the counselor's assistant.
Zhang Xiaoming's eyes stopped at a certain line of the information at this time.
That line records the situation of a new counselor who called, as well as his name, who did not seem to reveal his real full name, and Sissi called him on the paper: Mr. Wu.
Zhang Xiaoming took a closer look at the information in his hand, and he didn't know what he thought, so he drew a circle on the information and wrote two words: Lu Ran.
……
Early the next morning, before Lu Ran's alarm clock rang, he woke up, jumped up from the bed, washed his face, put on his clothes, and went out in good spirits.
After taking a few stops of the subway and leaving the station, he didn't forget to buy two breakfasts.
One is to eat by himself, and the other is to bring to Sissi, he knows that Sissi will also come to the blue ocean to be on duty today, and his mood is inexplicably bright.
Lu Ran approached the office, he came early today, and Sissi hadn't arrived yet, so he put the food on Sissi's table, and then sat down in his place and quietly nibbled on the book.
When Sissi arrived, before she could reach her desk, her nose smelled a sweet smell.
"It's my favorite egg tart, and a cup of coffee?" Who sent it? She looked around and saw Lu Ran at a glance.
Brother Lu, he came so early? Sissi was a little surprised, she had always come before him.
Seeing that Lu Ran also had a cup of hot coffee on the table, she understood something, and suddenly felt that the aroma on the tip of her nose was even sweeter.
She was about to go over to thank Lu Ran, but at this time, Lu Ran also raised her head and saw her.
Sissi blushed and was about to say something, but her phone rang in her bag.
She hurriedly opened her bag, took out her mobile phone, and saw that it was Zhang Xiaoming's phone.
Qian Qian has always been a good student, she hurriedly picked up the phone, answered a few times, hung up the phone again, walked towards Lu Ran, and smiled sweetly, "Brother Lu, thank you for your breakfast." ”
Lu Ran replied with a smile, "What's polite, eat it while it's hot." ”
Sissi nodded, but instead of walking back to her desk, she pretended to be mysterious and walked next to Lu Ran, bowed her head and said to him, "I also have a gift for you." ”
"Oh, what is the gift?"
Sissi cocked up her index finger and said, "Good news, to be exact." ”
"What's the good news?"
"Brother Lu is going to have a new case. ”
Lu Ran didn't react after hearing this, "I have a new case?" ”
"What Mr. Zhang called and asked me to tell you just now is a case that I just called in yesterday to make an appointment. A gentleman surnamed Wu, I'll call him back now, Brother Lu, you tell me at your convenient time, and I can make an appointment for you. ”
Hearing what Qian Qian said, Lu Ran really believed that he had really received a new case, and counting it, this could be said to be the first case he received as a formal consultant to make an appointment with a phone call after he was retained.
He was a little excited in his heart, "This gift is so good, I like it very much!" Lu Ran said jokingly. He hurriedly asked Sissi, "What did that counselor tell you yesterday, and what problems he has, show me." ”
"Don't worry, there's one more thing. Sissi interrupted him and said, "Teacher Zhang said that he has been busy outside for the past two days and will not come to Blue Ocean, let me tell you to prepare for next week's seminar." ”
"Seminar? You mean to participate in the formal counselor's case discussion?" Lu Ran had sat in on the case seminar of Blue Ocean, but he had not participated as a formal consultant at that time.
"Well, it should be, specific information, Mr. Zhang asked you to check the email notification. Sissi replied.
"Okay. ”
After speaking, Sissi returned to her desk, and Lu Ran turned on the computer and clicked on her email.
There is a new unread message in the mailbox.
The title is: Notice of Case Sharing Seminar.
Lu Ran clicked in and took a closer look, and probably understood the meaning of this discussion.
It turned out that during the observation period, Blue Ocean would let the mentors regularly organize formal retained novice counselors to participate in case sharing seminars, mainly to discuss the progress of the cases they took over after retention, and to communicate and learn from each other.
At the same time, the counselors are also urged to take it seriously, because the performance of the novice counselor during the observation period is related to the evaluation of the tutor, and it is also related to whether the novice counselor can pass smoothly after the observation period and obtain the same right to take over the case as other counselors.
If during this period of time, all the tutors' evaluation of themselves is OK, then the observation period will be successfully passed, if not, the tutor will extend the observation period according to the situation, and even, in serious cases, there is a risk of dismissal.