387 Passing the buck
Sure enough, within a few days, there was a problem in the shopping mall of Mushi Group, that is, there was a quality problem with a certain brand there!
After receiving the news, Mu Zhiqing and Ji Heng hurried to the mall and personally received the troublesome customer. Pen @ fun @ pavilion wWw. ļ½ļ½ļ½Uļ½Eć ļ½ļ½ļ½ļ½
In the staff lounge, Mu Zhiqing asked the lady to sit down in a friendly manner, and then slowly spoke: "May I ask what is wrong with the dress you bought?"
"Take a look for yourself, I just bought it back, and before I could wear it, it fell off, hey I said what's going on?"
The customer handed the clothes to Mu Zhiqing, the clothes were brand new, and the labels had not been removed.
After taking the clothes, Mu Zhiqing first looked at the label, and she found that the label had not been replaced!
"I'm sorry, I want to ask, when did you buy this dress?" Mu Zhiqing didn't rush to explain, but asked when the customer bought it.
Ji Heng on the side immediately understood what Mu Zhiqing meant, it seemed that she could solve this trouble very well, and he decided not to interfere.
"I just bought it yesterday, and I was going to remove the label and wash it at night, and keep it for today, but I didn't expect it to fall off!" The customer still answered the question honestly, but her eyes flickered a little.
"There is no quality problem with the clothes that go out of our mall, you bought it yesterday, that's really embarrassing, our mall has changed the labels of the clothes a few days ago, and all the clothes have been checked, there is this kind of problem, that is your dishonesty!"
Mu Zhiqing's eyes became extremely sharp, as if she could see through people's hearts.
The noble lady was stared at by her eyes, she lowered her head so weakly, but she didn't know what she thought, she regained her composure and looked at Mu Zhiqing firmly: "Why am I dishonest? The clothes were obviously bought from here, and if something goes wrong, you want to shirk the responsibility, so what else are you responsible for?"
"This lady, don't take everyone else for a fool, when the clothes are changed and labeled, and the inspection is carried out, the mall is closed for rectification, and it is stopped for two hours! I remember that there were a lot of people waiting to buy things in the mall that day, if you don't feel weak, go outside and tell other customers!"
Mu Zhiqing is too lazy to be polite, anyway, there is so much traffic in the mall, and so many customers saw the rectification that day, she didn't believe that the rat feces thrown in by others could still leave a negative image on the company!
"Okay, then go outside and say!" The lady was really unconvinced, so she walked out directly, and chose to shout in the place with the most people.
Mu Zhiqing and Ji Heng naturally came out with them, and they also heard the content of the noblewoman's shouting, and they actually said that they tortured her and forced her to admit that she was trumped-up charged!
Hearing such content, Mu Zhiqing was speechless, smearing her company, then she has to think of a trick, this kind of trick, she can debunk it in minutes!
"Everyone, don't take her seriously, there is a camera in our conversation in the lounge, is there anything like what she said, and please come and watch the surveillance!"
Mu Zhiqing directly cut off the back path of the noble lady, and beckoned to let people notify the people in the monitoring room, so that they could play the scene in the lounge just now.
It just so happened that there was a big screen in the place where they gathered, and the conversation in the lounge just now was played, and even the content of the conversation was there!