457 Malls are like battlefields

The white wall was hung with a biomedical diagram unique to the gastroenterology department, and the pungent smell of potion came to his face, and Cao Jun couldn't help frowning.

After coming out of the hospital.

After getting into the car, Cao Jun did not drive immediately, but dialed Li Wenxiu's phone.

"Boss, I'm Junzi. ”

in the hotel.

Received a call from Cao Jun, Li Wenxiu happened to be watching the football game wrapped in a bathrobe after taking a shower, as a pseudo fan in his last life, Li Wenxiu was not less keen on chasing football programs in middle school, and for a while CCTV5 was almost a must-watch channel.

"How's it going?"

He knew about Cao Jun's visit to the hospital to the customer involved, and in fact, Li Wenxiu also wanted to know what the other party wanted to do now.

Judging from the previous contact between the two sides, the other party has been reluctant to speak, and he actually guessed that this is definitely not as simple as Lin Haijun from the police station speculated.

If it is a simple food poisoning incident, the other party has every reason to ask for huge compensation.

But surprisingly.

It is a bit abnormal that the other party does not ask for anything other than asking them to give an explanation.

Or rather.

Waiting for something.

"It's not ideal, the other party is reluctant to speak, in addition to asking us to give an explanation, he also threatens us to report the matter through reporters. ”

Frowning, Cao Jun was also a little annoyed.

In fact, up to now, Cao Jun also completely understands what the other party means, that is, to drag them down and spend his energy on this matter all the time.

What annoyed him the most was that the other party seemed to have reached some kind of agreement with the reporter who had come to interview him secretly.

If nothing else, the media will definitely report on this matter in recent days, and once it is hyped up by the media, the brand value of Jinhe Industrial will suffer a great loss.

This is undoubtedly what Cao Jun does not want to see, after all, he is the person in charge of the entire southern market business, and if this kind of thing really happens, he will not be able to escape the blame.

"Did you find out that the reporter was from that newspaper?"

"It's been found out, it's a Hong Kong tabloid. ”

Really.

frowned.

Although he had already guessed that something was wrong, and knew that the reporter turned out to be a person from a Hong Kong newspaper, Li Wenxiu was still taken aback.

It seems that things are a little more complicated than he thought.

"Come back first, don't worry about this matter, hand over all the information in your hands to Lao Chen, and pay attention to cooperating with the investigation of the police station.

In addition, I will go back to Shanghai immediately and contact me as soon as there is any news. ”

Li Wenxiu originally wanted to stay here for a few more days, but over there in Shanghai, Tian Ke and Wei Dazhong had already made several phone calls in a row, and it seemed that something had happened to C-Book, and he couldn't go back if he didn't go back.

Confession.

Li Wenxiu immediately packed up his things and left the hotel, stopped a taxi at the door and went straight to the airport.

When I arrived in Shanghai, it was late at night, and I was not in a hurry to go back to Dongcai, so I stayed in a hotel near the airport for one night, and the next morning, I was woken up by a phone ringing before I fully woke up.

At first, it seems that the caller ID is Guan Peng's number.

"Boss, I've arrived, now downstairs. ”

As soon as he got off the plane last night, Li Wenxiu called Guan Peng and asked him to come to the airport to pick him up in the morning, and glanced at his watch, it was just 9 o'clock, and it is estimated that Guan Peng rushed here when he woke up in the morning.

"Got it, you wait a while now, I'll pack up and go down. ”

Li Wenxiu just wanted to hang up the phone, but Guan Peng asked again.

"Boss, would I like to buy you something to eat? ”

"Hmm... So go buy early. ”

When he packed up, Guan Peng just came back with his things, got into the car, and the two of them drove directly to C-Book.

I hurriedly ate something on the way to cushion my stomach, probably because I didn't sleep well, Li Wenxiu's appetite was not very good, and the soy milk was already a little cold, so I didn't eat a few bites.

After getting out of the car and walking into the company's office, Tian Ke and Wei Dazhong immediately came over in a hurry.

"Xiucai, look at this document. ”

Frowning, Li Wenxiu didn't understand what was going on, and quickly scanned the contents of the document in his hand, and then frowned.

"When did this happen?"

Li Wenxiu was indeed a little surprised.

Because the content on the file is nothing more than negative news about a C-book, and the content is not difficult, it is nothing more than a question about the privacy and personal information of millions of users in C-book.

It's just that what makes him curious is that the author of the article turned out to be a college student, and he happened to be a student of Dongcai.

According to the information investigated by Tian Ke, this student named Luo Hao is a senior student in the law department of Dongcai Law School, and his background is very simple, there is nothing special, the only thing worth noting may be that the other party actually has a senior member account of C-book.

However, this is not very noteworthy, after all, the origin of C-book is in Dongcai, and the first place to promote business and use functions is also Dongcai.

At this point, Dongcai's students do get a little cheap, at least on the premium member account, the number of Dongcai's students is the largest.

Recently, there was a report on the news that a student with Tocai was selling a premium membership account.

But now the question is, why did this student take aim at C-book, is it really just out of curiosity, as the article says?

Li Wenxiu didn't believe it.

"Have you ever been in contact with Luo Hao?"

The crux of the problem naturally lies in Luo Hao.

Shaking his head, Tian Ke and Wei Dazhong obviously did not contact each other, sighed, Li Wenxiu suddenly felt that it was really necessary to establish a crisis public relations department.

Whether it was the accident at the 24-hour convenience store in the south or the accident at C-book, it was a bit passive for him.

The phrase shopping malls are like battlefields is not a joke, it really encounters tricky troubles, and it is still necessary for professionals to solve them, otherwise they fly from east to west, from south to north, and the whole person does not have to do anything, as long as the firefighters do, this will definitely not work.

Tian Ke and Wei Dazhong are typical technical talents, relatively speaking, it is estimated that the two are not as good as Zhao Shipeng in terms of foreign affairs.

When this kind of thing happens, these two guys didn't contact the author himself immediately at the first time, but sat back and waited for things to continue to ferment, fortunately this is just a questioning article, if there is really any substantive crisis, it will be very passive.

After being silent for a moment, Li Wenxiu had no choice but to put this thought aside, and for now, it was better to deal with this trouble first.

Otherwise, it will be really troublesome when the impact expands.

"In this way, Lao Tian, you immediately contact Professor Yang of the Dongcai Law Department and ask him to take action and draft a user agreement according to the legal documents currently available in China.

Specifically for the protection of user privacy rights and the use of C-book application software to explain the regulations, Professor Yang should be more clear about this issue, you can refer to the content of some foreign enterprise user agreements to formulate.

We must handle this matter as soon as possible and strive to make it public in the shortest possible time.

In addition, Lao Wei, you are responsible for communicating with this student named Luo Hao, but you must pay attention to the way and don't expand the situation.

I have a suggestion, you can do this, talk to the other party about some ideas about privacy protection, and then see if you can absorb the other party into the drafting team of the user agreement, and the bell must be tied to the bell, as long as he agrees to join the drafting team, you can ask him to write an article about this kind of article and send it out, as far as possible to minimize the negative impact.

Well...... Also, I think so, in order to prevent this problem from continuing to happen in the future, you have published a detailed charter for some of our measures to protect user privacy.

At the same time, you can start a discussion about this type of content on the homepage of the c-book, solicit the opinions of a user, and be transparent throughout the process, preferably inviting user representatives to participate.

That's the general idea at the moment, you have to hurry. ”

After finishing all the thoughts in his head in one breath, after Tian Ke and Wei Dazhong went out to solve the problem, Li Wenxiu leaned back in his chair a little weakly.

I rubbed my temples that were a little sore, and I was really helpless.

This kind of thing will definitely increase more and more in the future, and he is still not very relieved if he does not immediately set up a special department to manage and deal with it.

Come to think of it.

Li Wenxiu immediately dialed Li Hongmei's phone.

Inside the headquarters building of Jinhe Industrial.

Just finished a personnel meeting, Li Hongmei just returned to the office, wearing a black plaid suit to set off the whole person extremely capable.

With a small mist gun in his hand, he watered a few pots of orchids in the office.

Hearing the phone ringing, he slowly put down the water gun and picked up the microphone.

"Hello, I'm Li Hongmei. ”

"Sister Hongmei. ”

Hearing Li Hongmei's voice, Li Wenxiu immediately suppressed the anxiety in his heart, took a deep breath, and then said his thoughts.

The other side.

Li Hongmei also heard that Li Wenxiu's mood on the other side didn't seem to be very good, she frowned and didn't ask much, and after listening to the whole paragraph, her mind immediately turned away.

As a senior personnel manager, she naturally understands what Li Wenxiu means, and the idea of setting up a special public relations department is actually not unusual.

The main responsibility is to be responsible for the company's external publicity and communication, and at the same time to always pay attention to the company's social image and influence, such as the company's advertising, participate in some social organizations and activities, etc.

"Do you mean to let me find someone, or do you want me to form a team like this in the name of Jinhe Industrial?"

Li Hongmei is indeed a little confused about this question.

Now in addition to Jinhe Industrial, Li Wenxiu has several independent companies, including C-Book and Shahe Furniture City, as well as the recently established Maker Alliance, not counting whether other companies will be established in the future.

If such a team is only formed in the name of Jinhe Industry, it is not difficult, as long as there are manpower, it can be formed immediately.

But if you want to find someone and then set up a special organization like this, it will be a big deal, and it must be planned in a unified manner, and it will also require coordination between several independent enterprises.

"Let's find a few suitable people first, and I'll think about how to operate it. Li Wenxiu pondered for a while, and it was estimated that the matter was not as simple as he thought, and he was not in a hurry to reply.

"That's no problem, I'll find someone as soon as possible, and then you can think about how to operate it then. ”

Hang up.

Li Wenxiu continued to think for a while.

According to his idea, it is natural to set up a dedicated PR team, or a PR company, which is the best choice, but if you do so, it will undoubtedly make things more difficult.

In the future, whether to unify all the enterprises under his name under one brand for centralized management, Li Wenxiu has not yet made a good plan.

After all, these companies belong to different industries, and even if they are unified under a group company, it is not a matter of time and a half, and it may involve a large number of equity changes and re-accounting processes.

This operation alone is not a trivial problem, not to mention the integration of resources, but independent accounting is much simpler.

After thinking about it, he decided to set up a public relations team in Jinhe Industrial first, and set up a public relations department to be responsible for this aspect of the business.

Rubbing his somewhat sour head, Li Wenxiu took a sip of water and lay on the table and fell asleep for a while, and when he woke up, he saw that it was time to have lunch.

I stood up and walked around the office twice, soothing my muscles and bones, and immediately heard a knock on the door.

It was Zhao Shipeng who walked in, this guy is also a senior now, and he will graduate in half a year, but he is wearing a straight suit, and he looks like a professional manager.

With the establishment of C-Book Technology Company, Li Wenxiu has already made a decision about the status of several founders.

Now Zhao Shipeng is the marketing director of a technology company, mainly responsible for the business promotion of C-book.

"Shipeng, what's wrong?"

Greeted Zhao Shipeng, Li Wenxiu still looked a little listless, he only flew back from the south in the middle of the night last night, got up early in the morning, and only ate a few bites of breakfast, at this time his stomach had already begun to growl, but his mouth was still a little bitter, and he didn't have any appetite at all.

"It's not a big deal, why don't you have a meal together?" I see that Brother Tian and Lao Wei went out in a hurry, and they haven't come back yet, why don't we go out and find a place to rub together?"

This guy still looks like the sky has fallen and is a bird, and his mentality is not bad.

Li Wenxiu pondered for a moment, felt that he was in a hurry, and nodded.

"Nacheng, let's go, by the way, you call Jinping and Gangzi, let's get together, Lao Wei and Lao Tian will definitely not come back for a while." ”