Chapter 138: Resignation and Service
Li Jiang wanted to resign from the Gym, and when he heard the news, Ji Ke, who was writing an exercise plan, almost slapped his pen on the table in front of his girlfriend.
Resigning? Have you ever thought about how much money you will lose? What do you think? Do you still have a bit of a big picture and forward-looking? Can you not be so willful and immature?!
"What's wrong? It's not going well?" is rich in psychological activities, Ji Ke is silent on his face, those are secondary, the key is why he suddenly resigned.
Ji Ke didn't believe that his girlfriend hadn't thought about those problems, so she made a decision to resign as soon as her head was hot, according to the plan, in half a month, she would need to win the gold medal from Yue Dong and become the only female coach of the gold medal personal coach;
"The new manager is not a thing!
The personal trainer of Yuedong changed to a new manager half a month ago, and Ji Ke had heard Li Jiang say about this earlier, but he had never heard Li Jiang say that this coach was targeting her!
The principle of crushing people to death at the level of officials and universities is also applicable in the workplace; flattering words such as outstanding ability, comprehensive technology, high professional level, and enough seniority to be old and honest can be used to kill people as long as they come out of the mouths of leaders.
You're so, there is a problem in the store's performance, do you want to take the initiative to stand up and solve problems? Don't hide it!
The performance of Ji Ke and Zhen Peng was not said during the pre-sale period, and several people handed over most of their customer resources to Li Jiang before leaving, especially Ji Ke, and all the customer resources with hundreds of thousands of performance were given to her.
Li Jiang, who has a huge number of customer resources, does not worry about his performance at all, and only makes appointments and classes every day, and even according to the minimum standard of class raising, he can take away three or four thousand commissions every month, not to mention the continuation and referral brought about by the huge number of members! Just eating these old bottoms, Li Jiang's sales performance is also more than 20,000 yuan per month, and he can easily get a salary of six or seven thousand yuan a month without bothering or effortless, and he is the envy of others.
However, from the perspective of store management, I am not very happy to see this happen; if you don't work hard, don't work hard, sit back and enjoy the results, and get a high salary, this will seriously dampen the enthusiasm of other coaches and make the department's performance decline significantly.
After the new personal training manager counted the customer resources of all the coaches, according to his own experience, he regarded Li Jiang as a typical example of sitting back and enjoying his success and getting something for nothing, and stabbed her twice openly and secretly at the daily morning meeting and evening party, wanting to take the customer resources concentrated in Li Jiang's hands and distribute them for himself.
Li Jiang felt that the customer resources he had obtained by virtue of his ability, how he substituted for the teacher, how to distribute them, that was his own right, why should he give it to you? How old are you? As the two went back and forth, the relationship between the two stiffened.
Although Li Jiang is Ji Ke's girlfriend, Li Jiang's performance and sales ability are really unsatisfactory, and the store manager Liu Hao feels that there is no strong reason to support Li Jiang;
Although Li Jiang will distribute some personal training members to other coaches, after all, she must give priority to taking care of herself and let herself eat first, and the personal training manager will privately give other promises, and the customer resources will be divided equally among everyone after they are taken, which makes her even more difficult.
After these two days, Li Jiang found that he was becoming more and more isolated, so he came up with the idea of not leaving anyone here, and having his own place to keep people, and I will find a boyfriend and not play with you guys, and then rushed to the gold medal studio to discuss this matter with Ji Ke.
"Okay, you first ask those high-quality clients if they want to come here, and then give the rest to the other coaches. After listening to Li Jiang's story, Ji Ke realized that he was a little negligent about his girlfriend's work during this time, and after reflection, he no longer insisted that Li Jiang go back and continue to work for the remaining half a month.
Anyway, it's only been half a month, and I can't get too much money, so it's better to use it as a tool to fill in the blockage for that bean manager and make my girlfriend happy.
"There are also a few members here who want to let a female coach lead the class, and you can just come over and go up to the top. ”
During the course of the private lesson, the coach will inevitably have physical contact with the member for reasons such as correcting the movement and protecting the member, and sometimes the contact parts are quite sensitive, such as the buttocks, waist, abdomen, thighs, etc.
It's okay that this kind of physical contact happens between a coach and a member of the same sex, and there are not so many scruples on both sides, but if there is such contact between a female coach and a male member, it may still make the male member feel uncomfortable, but if there is such contact between a male member and a female member, there are some problems.
For example, male members will say that the male coach here is very cool, and how can they do with the female member in class, the female member will say that the male coach here is more sexual, and he will touch the female member if he has nothing to do, and there is even a peachy news that the coach and the member have friendly applause.
This kind of criticism is not only a blow to the coach, but also affects the gym/studio where he is located, so many gyms/studios prohibit the coach and members from having super friendly contact;
And almost all female members want a female coach to take them to class, after all, they don't want to be the heroine of this kind of news, unless they really want to find a coach to be their boyfriend.
Based on market demand, female coaches came into being, Li Jiang is actually the female coach that Ji Ke booked for the gold medal studio; she resigned from the Gym in advance, Ji Ke was still relieved, during this time, the female members in the store had more and more opinions on the lack of female coaches, and they couldn't hold it down.
After appeasing his girlfriend, Ji Ke wrote Lu Feng's training and diet plan and went to the rest area to wait for the members to come to class.
Although Ji Ke is the manager of the studio, he is also the coach of the studio, although he is not responsible for the courses of ordinary members, but those members with higher difficulties are all led by him.
After all, it is a service industry, and the profession can only ensure that the coach does not starve to death and has something to eat; if you want to eat enough and eat well, you still have to work the details of other aspects outside the profession.
For example, waiting for members, the coach waiting at the front desk and waiting in the field area give members a completely different feeling, the former can make members feel the attention of the coach, and the latter faintly reflects the coach's inner contempt for members.
Although the coach has a huge power in the process of leading the class, in the final analysis, the coach is still a service profession, and you are also a choice, and you are also a choice, and the effect of your class will be better, but it is not enough for members to be willing to endure your humiliation to take classes.
Although waiting at the front desk is not a humiliation for members, it can be recognized by those super high-quality members who have high spending power and pay attention to service details, making them more willing to contribute to the studio unconsciously.
Ji Ke sees this point very thoroughly, maintaining the survival of the studio, it is inseparable from the support of a large number of ordinary members, but if the studio wants to develop and finally become famous in the fitness circle, it must pay attention to those high-quality, high-level members of the society; for these members, if the service is not reflected in the details, it is a kind of contempt and humiliation.