Chapter 49 Customer first, service first
As a typical service industry, the tidal characteristics of the passenger flow are quite obvious:
The afternoon off-duty time of the company and unit is basically the peak period of business, and the other time periods are all troughs, and the number of members in the venue is not as large as the number of employees!
Over time, all the members and coaches have developed a kind of problem that outsiders dare not compliment: pick and choose, watch the dishes!
But in terms of efficiency, there is nothing wrong with this: since you can't bring me benefits, I have no reason to continue to waste my limited time and energy on you.
Gym members can understand the difference between paid and free treatment, but some members and coaches with shallow experience can easily make members feel disgusted when dealing with this tacit situation!
"Dong Meinu, look at your face is wrong, is our employee here messing with you?" After the morning meeting, Ji Ke patrolled the venue as usual.
There are few gym members in the morning, but there will still be members who have a more free schedule to choose to come at this time, because they don't like the noisy environment.
As soon as Ji Ke entered the venue from the office, he found that his card member, Wang Jia's girlfriend and model Dong Qing, was sitting on the chest pusher, with a straight face, looking like no one was close.
Card membership is a valuable network for every gym employee, and every employee will carefully maintain their card membership, which is a long-term cash cow and will not be offended easily.
The relationship between Dong Qing and Ji Ke has almost moved away from the blunt relationship between a simple coach/membership and a member, and has reached the stage of ordinary friends, so Ji Ke's accosting is quite casual and friendly.
"It's nothing!" Dong Qing said coldly, "It's just that some of you here are really annoying!"
"It's really that the people in our store have made you angry!" Ji Ke had a sudden slap in his heart, Made, who was so blind-eyed and provoked his own members?!
Don't look at the gym, the peak traffic can even be dazzling and confusing, but in fact, all the staff know which member is who gets the card.
Everyone works together, no one will deliberately provoke anyone's members, because it is very clear that if you offend a member, turn his card membership/coach will come to talk to you about life, talk about ideals, and solve the conflict between you and the member by the way.
"Who, tell me, I'll be angry for you!"
"Have all the coaches in your store fallen into the eyes of money?" Dong Qing was still angry, and asked Ji Ke in a vicious voice.
"How is it possible?!" Ji Ke pretended to be surprised, although he already had a rough guess in his heart, he couldn't let this basin of sewage splash over,
"Please take me out when you make these conclusions, I never thought you sold private lessons, did you? I am such a conscientious coach, you can bear to slander me?"
"Giggles," Dong Qing was amused by Ji Ke's exaggerated body language, "I don't know about you, I mean some people in your store!"
"Just now a coach came over to tell me about a private lesson, I explained it to him, I have the contact information of the coach in your store, or the card that the coach gave me,"
"And then? What did he say?"
Then he stood next to me and said that the card was a membership, and the membership was transferred to a coach, which meant that these coaches were not professional and couldn't take me to practice or anything. ”
As she spoke, Dong Qing suddenly looked at Ji Ke suspiciously, "You don't really don't understand anything, you just want to make money by pre-selling private training, right?"
"What are you kidding!" Ji Ke almost understood what was going on now, but now the most important thing was to appease Dong Qing,
"Let's not talk about whether I can practice as a person who doesn't know how to do it, just say that I have obtained the intermediate national certificate of personal training, do you think that if I am a guinea pig, the country can give me this certificate?"
"Really, you still have a certificate?"
Dong Qing teased with a smile, and the suspicion in his eyes had all dissipated, which made Ji Ke, who was paying close attention, have to sigh at the lethality of the word national duty, and even more identify the previous idea in his heart!
"Then there is a fake?!If you come back in two days, you will be able to see the poster of me holding the certificate!"
"Okay, when the time comes, I'll have to look at it carefully to see if it's a fake, and don't fake too much now. ”
While chatting, Dong Qing suddenly raised her chin at the staircase, "Oh, that's it." ”
Ji Ke slowly turned his head, glanced at it with his spare eyes, tried not to arouse the other party's idea, and after seeing it clearly, he advised Dong Qing in a calm tone,
"He, don't pay attention to him in the future, you want to go crazy for money! The sentence you just said, trying to make money from private training pre-sales, is what you are talking about!"
"They will stay here for two and a half months at most, and then they will pat their butts and go to Wuhan, which is naturally uninhibited and unscrupulous. ”
Stab knives, put nails, and spread some true rumors, who wouldn't.
"Oh," Dong Qing realized, and then stopped mentioning this, as if he didn't care about asking how to exercise his body.
"Where do you want to exercise?"
"Lower abdomen and buttocks," Dong Qing's needs were as Ji Ke expected,
Asian women have less muscle ratio than European and American women because of their eating habits, which is manifested in the lack of muscle mass in the chest, abdomen, and buttocks.
As a model, Dong Qing's professional habits make her very interested in how to exercise her body and how to maintain her figure, and she is willing to give it a try.
"There are three main gluteal muscles, gluteus maximus, gluteus medius, and gluteus minimus, among which the gluteus medius and gluteus minimus are generally combined because their positions are roughly similar and their functions are similar, so they are generally combined and called gluteus medius and minor muscles. ”
The gluteus maximus muscles are manifested in appearance as a straight buttocks, and the function is mainly to stretch the thighs backwards (thigh abduction),
Its classic exercise is the gluteal bridge (Note 1), and with perseverance, the buttocks will inevitably be straight;
The gluteal minus muscles are manifested in appearance as full buttocks, and the function is mainly to extend the thighs to the side (external rotation of the thighs).
Among its exercises, the most classic is the wide squat (Note 2), which will make the buttocks full with perseverance;
"What about the abdomen?" Dong Qing asked with interest,
"The abdomen is relatively troublesome, and I personally think that the abdominal muscles are the most special muscles in the human body: under it are internal organs, not bones, and it is the internal pressure of the abdominal cavity that supports the abdominal muscles, not the bones like other muscle groups!"
The large number of internal organs in the abdominal cavity causes the abdominal muscles to be more like a net, which restricts these internal organs to various positions in the abdominal cavity and prevents them from piling up directly in the abdominal cavity.
What's more, the abdominal muscles lack the support of the bones, and they lack the most important way to export calories: most of the calories consumed by the skeletal muscles are to complete the actions of the bones to which they belong.
In addition, the operation of internal organs requires a lot of heat to be nearby, so the abdomen instinctively takes on the responsibility of energy storage, and the form of human energy storage is: fat accumulation!
"Therefore, if you want to eliminate abdominal fat, in addition to the exercise of abdominal muscles, it is more important to strengthen the exercise of other parts of the body, and comprehensively improve the calorie consumption capacity of all muscle groups, so that the fat accumulated in the abdomen will be reduced at the fastest speed, and the fat will disappear faster!"
"But strength training is so hard, can't you just train your abdomen?"
It's not that Dong Qing hasn't tried strength exercises in other parts. But that feeling, oh my! I was so painful that I was close to dying, and I didn't want to try it again.
"This is the most basic calorie consumption rule, and if the abdominal muscles are not strengthened in other parts, the time is at least doubled if you want to produce results. Ji Ke patiently explained.
"Exercise is not surgery, there are no shortcuts. The only choice is whether you want to practice on your own, or find a reliable person to urge you to practice. ”
"Then are you reliable?" Dong Qing smiled slyly, and her bright eyes glanced at Ji Ke.
"That must be reliable!" Ji Ke straightened his chest and subconsciously showed his figure, "This figure already speaks for itself." ”
"Okay then, you can make me a workout plan!"