Chapter 204:

Shen Danqing returned to the company's own office, and the little girl asked him with concern: "How is it? What is the matter with the government calling you there?" It is no wonder that Wang Fang is worried, now, with the status of Changsheng Investment Group, only the government can pose a threat to Shen Danqing. So when he learned that the government had called him to go, Wang Fang was like an ant on a hot pot in the company, anxious.

Seeing the little girl looking up at the concerned look in her eyes, Shen Danqing gently touched her head with her hand and said, "Don't worry, it's nothing, the government is asking us entrepreneurs to help them contribute ideas and suggestions this time, so as to contribute to the development of Huizhou." ”

"Ouch! It's okay, let me worry for a while. Wang Fang said with a small hand gently patting her chest.

"Hey, where's the baby?" Shen Danqing didn't see the little guy, and asked Wang Fang very strangely.

Hearing her husband ask about her daughter, Wang Fang said with a strange look: "She! If you are fascinated by watching cartoons, she won't come out! If you want to see her, go in!"

"Hehe!" Shen Danqing laughed when he heard his wife's words, and then said to Wang Fang: "That's not necessary, let her watch TV!"

"Husband, do you say that my daughter is harmful to watching too much TV? Should I restrict her from watching TV?"

"As long as you don't overindulge, it's okay, children can learn a lot of knowledge from TV that we can't teach, and some knowledge can only be understood but not spoken. Therefore, it is beneficial for children to watch TV appropriately for their development. Shen Danqing explained to Wang Fang gently. At the same time, he was still saying in his heart: The Internet addiction in the future is terrible! TV addiction is nothing compared to it.

Shen Danqing raised his wrist, looked at his watch, and found that there was still more than an hour to get off work. said to the little girl: "Wife, I'm going to work, and I'm going to get off work in more than an hour, so I have to hurry up and approve some documents." ”

"You go to work! I'll go back to the lounge and watch TV with my daughter. The little girl said understandingly.

In this way, Shen Danqing began to repeat his daily work again: office.

As mentioned above, in fact, today is also the day when Shanghi Dynasty Hotel has completed preparations and officially started training employees.

The weather was nice today, so the etiquette training for the staff took place in the hotel square. Wang Shuanglin looked at the new hotel employees lined up in front of him and dressed in uniform in uniform, and his heart was full of irrepressible joy.

There are many types of uniforms, including men's waiter's uniforms, women's waitress' uniforms, chef's uniforms, cleaning uniforms, and management uniforms. Of course, the most of the hotel is the waiter.

Due to the rush of time, Wolf Costumes did not have time to design special uniforms, so they replaced them with business uniforms. However, in order to distinguish it from customers. Two yellow bands were sewn in the middle of the trouser legs, and two yellow bands were also sewn on the cuffs of the garment. Even so, because it is a high-end business suit with wolf costumes, the fabric and workmanship cannot be concealed. This is the men's suit, and the women's suit has not changed at all. So what a kind of extravagance! The average customer is dressed worse than the waiter in the hotel, so there are many interesting things that happen later.

Wang Shuanglin took a deep breath, suppressed his excitement, and then began to speak: "Hello everyone! I am the general manager of Dynasty Hotel Management Co., Ltd., and my name is Wang Shuanglin. I would like to extend a warm welcome to you to the Dynasty Hotel community. ”

Wang Shuanglin's words fell, and the entire square resounded with a burst of thunderous applause. It took a minute for the applause to subside. Everyone knew that Wang was always the boss of their immediate boss, so he clapped his hands very hard.

After the applause subsided, Wang Shuanglin mentioned the dantian qi and said loudly: "You are very lucky to have the honor to add people to our big family of Changsheng Investment Group." You may not know that our head office is a large company with strong strength. Our bosses are the most generous to their employees. Let me tell you about our company's generous benefits for employees.

Your basic salary is 1.5 times your average annual income for the same period, divided by 12, which is your basic salary. This is the same for everyone. Whether it's a cleaner or your general manager, it's the same salary. That is to say, with this alone, you will run ahead of most of the people who are on the high side.

We also have bonuses, which are not much, only the perfect attendance award and the individual reward given to you by your superiors.

The bulk of our salary income is dividends. Yes, that's right. Our boss stipulates that every ordinary employee of us can enjoy the dividends of enterprise development. The specific amount is that your average employee can get a total of 20% of the hotel's net profit. Management gets a total of 10% of the net profit, and all of you, share the bonus according to the importance of the position. That's a lot of money, several times your salary. ”

When Wang Shuanglin said this, a thunderous cheer sounded below. Everyone was carried away by the good news and a little carried away. Completely forget that they interrupted the boss's speech.

But Wang Shuanglin was not angry, he just looked at everyone with a smile. Because he has experienced it before, he can understand everyone's feelings. After waiting for everyone's happiness, he didn't care that the following discussions had completely subsided, and then he mentioned Zhongqi and said loudly: "Everyone also heard just now, most of your income is dividends. Then the fewer people in the hotel, the more dividends you will personally receive. Therefore, you all have to consciously be diligent, try to make the hotel add less manpower, and try to share as much red as possible.

However, I'm talking about the future, not the present, because the investment in the hotel has not been recouped, so it doesn't matter if there is a net profit. So you have to work hard to make the hotel really profitable as soon as possible.

What I just said is your salary income, so what kind of welfare income do we have? For the time being, only after working for three years, you can apply for renting the staff housing provided by the company. As long as you pay the rent for ten years, you don't need to pay rent again. You can live until the day you die, and your spouse can live until he or she dies if he or she is still alive. Only your children will need to buy a house, but if your children are also employees of the company in the future, then they do not need to buy a house.

Another point, I would like to tell you that your future children can go to the company's children's school. I went all the way to a vocational college, and after graduation, I would become an employee of the company. And it's all free, so you don't have to worry about your future children at all.

At present, there are only these two benefits for the time being, and there will definitely be other benefits such as pension insurance and medical insurance in the future. Also, the company provides free meals, which is also a small perk!

We talked about welfare above, so according to the principle of reciprocity, I will tell you about the discipline of the company. Nothing else. The company has a set of systems that are different from other companies, that is, the moral score system.

It starts with only 10 points per person, and no one is exempt from this. If you don't have any points deducted or complained, you can automatically add one point after one year of service. In other words, it is difficult to add points, but it is easy to deduct points. For example, bad behaviors at work, such as being late for work, leaving early from work, bullying colleagues for no reason, and often being complained by customers, may deduct points. Not only that, but in society, you often fight fiercely and oppress the good. At home, bad behaviors such as beating his wife, disobeying his parents, etc., as long as they are known by the company, or as long as they are complained by others, and confirmed by the company's investigation, they will be deducted points.

Do you think it's too strict? In fact, as long as you work seriously, behave uprightly, and don't cheat and cheat, basically you will not be deducted points. I'm a stark example of this, because I've been working for a few years and I've never been deducted points.

That's all I have to say. Next, please ask Mr. Miao and Mr. Peng to conduct professional training for you. ”

After Wang Shuanglin finished speaking, he withdrew from the speech position. gave up the position to Miao Peng and the others.

After Miao Fu waited for Mr. Wang to retreat, he tidied up his dress, walked to the lecture seat, and said loudly to the employees below: "As practitioners in the service industry, we should dedicate ourselves to customers with the most formal etiquette and the best quality service." Strive to make customers want to come back to our hotel next time.

Next, Mr. Peng and I will teach you which are the most formal etiquette," Miao Fu finished speaking, and he asked Peng Wenbin to demonstrate various etiquette actions, and he explained on the side. The waiters below followed suit, they were all seeing it for the first time, and the movements they learned were of course specious and unclear. Some also learned the action as a strange action, which caused the laughter of the colleagues next to them.

Miao Fu watched all this above, he didn't get angry, but insisted on finishing the whole set of complicated etiquette actions with Peng Wenbin, and then began to say again: "Everyone learns for the first time, the actions are not standardized, I don't blame you." Because you don't have the essence of the liturgy, that's why you're not like it, or it's like but not like you.

So what is the essence of etiquette? I summarize it as self-esteem, self-confidence, these four words. First of all, we need to know that we treat customers with the most standard etiquette, and at the same time, it is also a spiritual sublimation of ourselves, because you know etiquette better than others, that is, you are more civilized. Therefore, we are upright and civilized people, not inferior people. We have to cheer ourselves up, I am the best, I have a noble personality, not three points lower than others.

Therefore, our service industry is not a lowly industry, but an industry that provides customers with high-quality services and value-for-money. Therefore, the first point is that we must straighten our waists and give people an image of neither humility nor arrogance. Just like the posture that Mr. Peng stood just now. ……”

To be continued......