Chapter 127: My company, my decision
Thinking of this, Shangguan Miaomiao suddenly felt bad. Pen | fun | pavilion www. biquge。 info
Taking advantage of the fact that Liu Haoyu had just taken a few steps, he hurriedly turned his head to catch up, and hurriedly said, "Liu Dong, wait a minute!" ”
"Tell me, what's the matter with me?"
Liu Haoyu stopped in response, turned to look at Shangguan Miaomiao, with a faint smile on his face, and his eyes stared straight at her.
Hey, you don't say it when you let me, you have to let me do a killer trick to say it, right?
A slut is hypocrisy!
was stared at by Liu Haoyu like this, although she was many years younger than her, Shangguan Miaomiao still couldn't help blushing.
However, after all, he was a person in the workplace, and his face returned to normal after a while, looked at Liu Haoyu squarely, and said: "What else can it be, isn't it just a matter of output!" ”
"Yield?" Liu Haoyu frowned.
But soon relieved, Wan Er smiled and said, "Aren't you from the customer service department?" How do you care about the production of things? This doesn't seem to be your business! ”
Liu Haoyu said very easily, who knew that Shangguan Miaomiao suddenly exploded.
"Who's up to me anymore." When it came to headaches, Shangguan Miaomiao couldn't help but raise her voice.
Then, a mouth like a machine gun, kept saying: "Do you know, just because the output of these two products of our company cannot be improved, resulting in complaints from users on the Internet, this anger has nowhere to spread, all of it is sprinkled on the customer service staff of our customer service department." ”
"Now 90% of the users who receive inquiries every day are for the sake of output, most of them, you don't know how vicious that mouth is, how ugly it is, and our customer service department has already left a few employees because of this matter."
"There are still many employees who are still on the job, and many of them say that they can't accept it, and they have to leave if they don't do well, not to mention these lovely employees in our department, even if you are the chairman, you hear so many people scold you and complain about you every day, what will you say?"
Burst!
Lovely staff?
When he heard this place, Liu Haoyu couldn't help but laugh in his heart, if he hadn't seen Shangguan Miaomiao's serious expression, I'm afraid he would have laughed out loud.
Although he didn't laugh, Liu Haoyu's face had been slightly touched, and it was really uncomfortable to hold back his smile.
Liu Haoyu went to the company's customer service department, although most of them were graduates who had just graduated.
But...... It's really not close to the word cute!
All of them look ordinary, there are no bright spots, some of them are relatively ugly, and some of them are men, they don't look good, and they don't have anything to do with cuteness.
As we all know, the salary in the customer service industry is relatively low, the work is relatively boring, and the room for promotion is low.
Those beautiful men and women, of course, can't look down on them.
According to Liu Haoyu's observation, the entire customer service department, which is also in charge of Shangguan Miaomiao, looks pretty good, quite a bit of a look.
When Liu Haoyu's mind was jumping, Shangguan Miaomiao was still talking.
"Do you think I'm right? You can also see that you can't be happy in the face of such a thing, right? ”
Shangguan Miaomiao perfectly misunderstood the uncomfortable expression on Liu Haoyu's face, and thought that Liu Haoyu showed a look because of the resonance of her words.
Although the actual meaning of Liu Haoyu's expression is too far from what Shangguan Miaomiao thought.
But one thing is true, Liu Haoyu is indeed dissatisfied with those who maliciously cause trouble and slander customer service.
During this time, although I know that many users on the Internet express their dissatisfaction with the output, and there are many people who abuse it, some people say that Liu Haoyu backtracks, saying that he will not learn from Xiaomi to engage in hunger marketing, and the result is more exaggerated than Xiaomi, and the output is terrible.
Liu Haoyu didn't pay attention to these people, and he didn't know that those people actually found the employees of the customer service department, and thought that they were just making noise on the Internet.
Now listening to Shangguan Miaomiao's description, I found that these people are even more excessive than those keyboard warriors on the Internet.
insulting and causing trouble on the Internet, others can still be out of sight; But this directly comes to customer service, and you can't refuse to answer the customer service call!
You can't hide from this.
"Okay, I got it! You go back first, tell the staff of the customer service department, and then receive a call like this, hang up directly, join the blacklist, and don't answer next time. A cold glint flashed in Liu Haoyu's eyes, and his tone was a little unkind.
It was really these people who also aroused a trace of anger in Liu Haoyu's heart.
"Huh?"
On the contrary, it was Shangguan Miaomiao, hearing Liu Haoyu say this, the whole person was stunned.
"Isn't that a good idea?" Shangguan Miaomiao was a little hesitant, and her face was hesitant.
How can there be a customer service number to blacklist users? I didn't even hang up directly! At most, after solving the user's problem, the user will be asked if there is anything else they need help with, and then they will hang up.
This approach really made Shangguan Miaomiao a little confused.
But Liu Haoyu doesn't care about these, does he do less willful things! It's not bad either.
With a chuckle, Liu Haoyu asked rhetorically: "Not good?" Why is it bad? Since they don't have a face, then there is no need to give them face, my company is my decision, and this matter is so happily decided. ”
"Oh, yes! Regarding this decision, wait for someone to issue an announcement on the official website, Weibo and other channels, this kind of thing is done, but you have to remind people that you have to give it a heads-up. However, our products don't need to release system news, and we don't have to make a lot of noise. ”
After speaking, he didn't give Shangguan Miaomiao time to react, turned around and walked inside, leaving her alone.
"It's all like this, why don't you stir up the people?"
was stunned for a long time, and after Liu Haoyu's departing figure disappeared in her eyes, Shangguan Miaomiao reacted from Liu Haoyu's words.
"This chairman! It's still so capricious. Why don't you want to increase production? It's not a difficult thing, the factory building is not enough to rent a factory, alas! Stomping her feet, Shangguan Miaomiao gritted her teeth and muttered a few words on the spot, and finally couldn't understand what Liu Haoyu was thinking, so she had to sigh and turn around and return to the office building.
Shangguan Miaomiao thought very thoroughly.
If you can't figure out these things, then you don't want to, since the chairman has spoken, and the employees below are miserable, then just do it according to the chairman's wishes.
With such an awareness, soon, the official website of the technology company, the official Weibo, the official post bar and other channels all announced an identical announcement.
Simple, concise, and domineering!
"In order to improve the quality of service, from now on, anyone who inquires about the customer service department to make trouble or make trouble will be added to the company's blacklist and refused service for life."
As soon as the announcement came out.
It's all boiling on the web.
The quarrel became even more violent. (To be continued.) )