CHAPTER XXI
In the first year of opening a private room, the business was really hot!
If you don't book in advance, there will be no seats for those who come to the meal.
The hotel business is good, there is more work to be done, our store closes every day (our brothers' family, in addition to the common hotel, each also has its own other store) Xiaoping has to go, do some waiter things, I thought, we do a little more, the staff will do a little less, all for the better development of the hotel, more effort and tired, sometimes, busy at noon, will also put down their own business, but also to do a good job in the hotel, of course, in the hotel is absolutely to work more and talk less, must not be like my brother said we do: "Finger pointing, participation management"!
People are snobbish, the same is true of the hotel staff, seeing the attitude of Sozi towards us, naturally no employees treat us as any shareholder, we go to the hotel, there is no one to say hello, it is better to come to an outsider, we can feel it.
To take the simplest example, if the sister-in-law and the employees were eating, if we opened the door and entered the store, no one would say a polite "Have you eaten?"
Xiaoping easily does not eat in the restaurant, unless she is too busy and has work to do after the meal, she eats in the restaurant, which feels like the staff is giving alms
endure humiliation and burden, Xiaoping is really a good brother and daughter-in-law,
Every night, Xiaoping has to wait until the last table of guests leaves, and then she can go home, 9 o'clock in the evening is early, sometimes it is 11 or 12 o'clock at night. Generally, after 7 o'clock, Xiaoping asks the waiter to get off work early, and Xiaoping looks at the store alone.
I remember once, the first night the guest left too late, Xiaoping asked me to help her clean up the table the next morning, we went early, before the time for the employees to go to work, we finished cleaning up a table, the employees came, saw us two working. Xiaoping was wiping the table in the single room, and an employee was about to enter the single room to help Xiaoping work, and then Zhang (also a hotel employee) behind her waved to her, meaning that she should not go in to help Xiaoping work. At this time, I just finished serving the plate and walked out of the back kitchen, which happened to me to see. Because I'm right behind Zhang.
I asked Xiaoping if she wanted to tell me about their behavior. (Because Xiaoping has told me many times that she won't let me talk much in the hotel)
Is this something an employee can do to their boss?
I don't understand, if we don't do these jobs, why don't they have to do it when they come to work? What is the reason why we are doing the work for them, and we are being treated like this? I still don't understand, what did we do wrong? (I found out five years later).
I didn't dare to reprimand these employees at that time, after all, I am also half a boss, why didn't I do that, brother, because I don't want to cause trouble to your management because of me.