Chen Zihao's mobile phone rang, and when he saw that the number was connected, the call was from Wang Sufang, who had made a mistake of 2,000 yuan this afternoon, and finally had a clue after searching. The problem was that the self-employed Zhu Fitness paid 16,000 yuan, and as a result, he overpaid 2,000 yuan. She and Director Bao went to find Zhu Jian, but they didn't admit it, but they just said that they gave 16,000 yuan, and they couldn't do it for a long time.

"Are you sure it's for him?" Chen Zihao asked.

"That's right, we reviewed the surveillance video, and it was indeed given to him more, for the sake of my colleagues for many years, help me get the money back, otherwise let the above know, and I will be punished again, not to mention how much the fine is, the face is really not good-looking." Wang Sufang said.

"Okay, I'll go to him tomorrow, the problem really has to be on him, don't worry, I'll help you get the money back." Chen Zihao said and hung up the phone.

Then dialed Zhu Jian's mobile phone and asked about the specific situation, and the other party admitted that he had indeed paid an extra 2,000 yuan, and he also knew at that time that Wang Sufang had a bad service attitude, so he only withdrew a total of 16,000 yuan in cash and gave him a lot of change. asked Wang Sufang to give some whole money, he couldn't send so much change, but Wang Sufang didn't do it, and said not to pull it like this. Because he saw that the previous customer had deposited 50,000 yuan in cash, and it was 100 yuan in cash, all of which had been in business relationships for many years, he didn't give any face, so he went back in a fit of anger. thought that she would definitely know at night, she would definitely come to him, and he also wanted to return the money to Wang Sufang, it was not easy for anyone, as long as she sincerely admitted her mistakes, she would return the money to her. It turned out that way. The tone of his speech is very blunt, and the director of Bao is even more arrogant. threatened to sue him by legal means if he didn't take out the money. It's infuriating. He was on a business trip and still talked like this, since he was afraid of something, anyway, the money was in his own hands, what if he didn't give it.

"I can't say a word, I don't have a little plain, if you want to sue casually, I'll wait, you will give me so much money. Not a penny is wrong. Zhu Jian said.

"Brother, don't be like this, her attitude is problematic, tomorrow I will criticize her, work can't be done like this, don't say it's an old customer for many years, even a new customer can't do this, the bank is a service industry, try to meet the requirements of customers, there is really no way. We should explain it clearly to the customer and strive to achieve the satisfaction of both parties. Chen Zihao said.

"If they had said that, I would have returned the money to them. It's not easy for anyone, and I don't lack this money, it's just too annoying, if Sister Gu I would never be like this, I would have returned it to her at that time, who is according to her, the service attitude is too bad, and I can't be unforgiving, there is no way today. I just asked her for business, otherwise I wouldn't have answered her. Zhu Jian said.

"That's it. Tomorrow I will take her to apologize to you in person, both of them have been customers for many years. We must not do this, we must improve our service attitude. Chen Zihao said.

"That's not necessary, as long as you say something, this face will definitely be given, they don't come to the door, what do you want, go to court and sue me, even if you lose, I admit it, and toss them well." Zhu Jian said.

"Okay, don't talk angrily, we will come to your house before seven o'clock tomorrow morning, and we won't delay your time, if you have anything to say in person." Chen Zihao said and hung up the phone.

"Director Chen's business is really busy, and he doesn't even stop drinking." Qiu Weiqiang said with a smile.

"There was a little thing in the business, which delayed everyone's time, and I toast everyone to apologize." Chen Zihao said.

"Why is the wrong payment, whose problem is it?" Chen Wenchong said.

"Wang Sufang, the teller of our unit, paid an extra 2,000 yuan in the afternoon, but fortunately, this customer has a good relationship with me and promised to return the money tomorrow." Chen Zihao told what happened.

"Her service attitude is problematic, can't do this kind of work, should reflect on it, people now will not take the money too seriously, generally will take the initiative to return the money, it really hurts the customer's heart to do this, is intended to embarrass her." Chen Wenchong said.

"For such a person, it should be like this, do not suffer a little hardship and do not have a long memory, everything should be work-oriented, can not watch people put off the dishes, and can not deliberately embarrass customers, they are God, we are our food and clothing parents, we must do a good job of service unconditionally, if I am that customer, no one can intercede, only the leader of the line can come forward, and kill her sharpness." Qiu Weiqiang said.

"That's okay, it alarms the leader, and there will be her good fruit to eat, so no one's face is good-looking, it's better to solve it privately, and it's the right thing to think about chasing the money back." Chen Zihao said.

"Your heart is good, for such a person to make a lot of favors, if I will never let her go lightly, I must let her make a deep examination, otherwise I will think that you deserve." Qiu Weiqiang said.

"Forget it, don't mention this matter again, let's drink our wine steadily, you old classmates have a party today, you should have a good drink." Chen Zihao said.

The next morning, Xu Feng still came to the station to wait, Zhang Le drove over, saw that only Gu Xihua was sitting alone in the car, and only after asking did he know that Chen Zihao had gone to the customer's home in order to recover the short money for Wang Sufang.

"Zhu Jian, I know, he is not a greedy person, Wang Sufang must have offended him, otherwise it wouldn't be like this." Gu Xihua said.

"Needless to say, Wang Sufang's service attitude is not good, which makes customers angry, so she does this." Zhang Le said.

"At dinner last night, Sister Wang called Director Chen and asked him to help him get back the short payment." Xu Feng said.

After Chen Zihao learned the truth, he immediately called the customer Zhu Jian to ask the reason, and it was indeed an overpayment of 2,000 yuan, and the other party also admitted that he had overpaid. Just because Wang Sufang's service attitude was not good, he gave him a lot of change, and he found out at that time, because he was angry and had no words, he thought that he would definitely look for him after finding a short model. If the good words would return the money, I didn't expect that after Wang Sufang and Director Bao went, they didn't have the slightest intention of admitting their mistakes, and their attitude was very blunt, and said that if they didn't return the money, they would sue him in the court.

"I said no, there must be something wrong here, otherwise it wouldn't be like this." Zhang Le said.

"Su Fang is also really, since he has found the reason, in order to recover the money, he should take the initiative to admit his mistakes and obtain the understanding of others, people's hearts are flesh and blood, and they will definitely not embarrass people." Gu Xihua said.

"Why do you say that this kind of person is not worth feeling sorry for, you should take care of her and let her suffer more." Zhang Le said.

Don't always be self-righteous, relying on Director Bao to support her, thinking that everything can be done, Director Bao is also a fierce man on the plate, I don't know the depth at all, I really treat myself as a dish, thinking that if I talk big, people will obediently take out the money. This is their own mistake, the customer does not eat this set, what is the handle in the hands of others, what are you afraid of, and there is no way to admit it, and there is no way to return the money. This doesn't make a big nest of roast chicken, not to mention the loss of face, the money is still not recovered, and they really can't afford to lose this person.

"Director Chen has a good relationship with him, promised to return the money, and in order to show his sincerity, he took Sister Wang to apologize in person." Xu Feng said.

"It should have been like this a long time ago, in fact, this matter can be solved by yourself, take the initiative to admit your mistakes to others, people will naturally return the money, there is no need to make it so complicated, and look at her with this person, many people don't want to see him, if you take anyone in the office, you can get the money back." Zhang Le said.

"It seems that Director Chen is a good person, and anyone will give him face." Xu Feng said.

"Of course, Director Chen is honest and very righteous, his popularity is much stronger than Director Bao, and many things in the office are handled by Director Chen, and the problems that the director can't solve will definitely be solved by Director Chen." Zhang Le said.

"If the director is democratically elected, Director Chen will definitely be elected, how can there be a matter of Director Bao, but it's a pity that it was appointed from above, and we don't have that right." Gu Xihua said.

"The eyes above are not blind, sooner or later they will recognize his true face, wait and see, there will be times when he is unlucky." Zhang Le said.

"I really hope that the above will open their eyes soon, if it goes on like this, our employees can't stand it, and we have to earn less wages." Gu Xihua said.

When they came to the office, the three of them got out of the car and went to the room for breakfast, and heard that people were still talking about Wang Sufang's wrong payment yesterday afternoon, but they didn't see Wang Sufang, they must have gone to Zhu Jian's house with Director Chen. Bao Yongliang walked in with a gloomy face, and when he came in, people immediately stopped the topic, because he and Wang Sufang went to the customer's house last night to ask for money, not only did the money not come out, but was ridiculed by the customer, and he must feel uncomfortable at this time, and he will definitely be angry when he talks about it now.

Chen Zihao and Wang Sufang walked in, and when they saw her expression, they knew that the money had been returned. Bao Yongliang hurriedly asked how it was, and when he learned that he had asked for the money back, his face suddenly improved a lot. This is the end of this matter, and no one should mention it again in the future. After saying that, he walked out, people couldn't help pouting when they heard it, he really has no ability, the big director is in front of him, this little thing can't be done, and he has to let the deputy director wipe his ass if something happens, what does this director mean by doing it, he should have been wiser earlier, and took the initiative to resign from the top, which is better than letting the above remove him, and then it will be embarrassing. (To be continued)

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