Chapter 469: Deliberately looking for trouble
"Meet a good leader like you, body. The suffering of veneers, for the sake of employees, is the blessing of all of us, and it will be more exciting. With the enthusiasm of employees, the future of the firm will be better. Shen Jingchong said.
"I'm a pragmatic person, there is no falsehood, what do you say, you have been a director at the grassroots level, and you are naturally very familiar with things, so what ideas can you say. Li Moran said.
"I am raising my hands in favor, leadership is wise and great, and it speaks from our hearts. Bao Yongliang said flatteringly. At this time, what can he say, he can only follow the topic of the leader, say something that no longer works, but make him unhappy, no matter how stupid he is, he can't say something unpleasant, that is not stupid.
If they follow what they just said and deal with it according to the actual situation, Li Jinghe and the others are deliberately looking for fault, and there will definitely be flaws and loopholes. No matter how well it is done, a discerning person will see it at a glance. How can this be good, it can't rectify Xu Feng, and it didn't achieve his goal. Li Jinghe was definitely unwilling to help him, this time he didn't rectify Xu Feng, it was Zhang Jian who acted as a shield for him and escaped this catastrophe.
Zhang Jian is really, it turned out that a dignified director actually became a teller, but he was not like this when he was in office, he was against himself everywhere, he hid from everything, and he didn't think about going to work. He left by himself, but he became active, and Chen Zihao gave him something to eat. Soul soup, work so hard for him. did not hesitate to pull the old face to be a teller, but Xu Feng slipped over, and Li Jinghe's plan failed completely. I thought things were going well, but I didn't expect this to be the result.
There is another key question, that is, how to explain to Li Jinghe, after spending such a big price and not succeeding, he will definitely not be happy in his heart. He will scold himself for not providing him with reliable information in a timely manner, which will cause this situation. But how could he know what was going on? He is just a small soldier calf, and there is nothing to sue him. Li Jinghe is too sloppy, and he is still a court president. Why don't you think about it thoughtfully, Xu Feng doesn't know him. You should confirm before you do it. There is also Li Moran who intends to protect employees and does not want to deal with people in this regard, he is the chairman of the board of supervisors and has a certain amount of power, if he insists blindly, Shao Yi will not listen. After all, it is for the sake of the employees, and others will support it, and it is impossible to compete with Li Moran because of this. If you want to rectify Xu Feng, you have to start from other aspects. But Xu Feng is just a teller, and he can only make a fuss about service, and there is no other good way to reads();.
When they came to the Xiaguang office, Chen Zihao and Qiu Weiqiang were waiting for them, and Chen Zihao first reported to Li Moran. Yesterday afternoon, two men came to Zhang Jian's teller window to deposit money, and I don't know where they got the change, all of which were zero coins of one yuan, and they were all new money, with a total of 3,310 yuan. Since it's all change, it's too much work. It just so happened that they came back from their hometown, and everyone helped on the hour. During this time, the two men were slow to do so. kept urging Zhang Jian, the words were very uncivilized, Zhang Jian's service attitude was very good, please don't worry, wait patiently. The two men still refused to give up, and scolded Zhang Jian. Seeing the customers like this, he and Qiu Weiqiang hurriedly went out to persuade them and asked them to wait patiently for a while. But these two people didn't do it, and they were still entangled with Zhang Jian. and threatened to let Zhang Jian come out and repair him well. At that time, Zhang Jian was going to be angry. There is no such bullying, isn't this deliberately vexatious. But he still suppressed his anger and asked the customer to wait patiently and go through the procedures after the inventory.
One of the customers really couldn't see it, so he came to help persuade him, but he didn't expect the two men to get entangled with the customer again. A man pushed the customer, and the customer's fire came up and started with him, causing chaos in the business room, which was only quelled after being dissuaded. A man made a whistleblower call, and it was his right and no one could stop it. With everyone's efforts, it took nearly an hour and a half to count the zero coins. After going through the deposit procedures for them, the two men made it difficult for Zhang Jianfa again, delayed their time, and demanded to apologize to them in person. In order not to affect the work, Zhang Jian apologized to them, and the two men left.
After listening to the report, Li Moran and the others came to the monitoring room and reviewed the surveillance video at the time, which was consistent with Chen Zihao.
"Director Chen, how do you see this problem. Li Moran asked.
"How to say, the matter was born in our office, and I have a certain responsibility, it is my work is not in place, so that such a thing happens, here I review to the leadership, how to deal with the branch I have no opinion. Chen Zihao said.
Zhang Jianzai has no problem with his service attitude, and the customers are noisy with him like that, and he always restrains himself. If you can't restrain the quarrel, I'm afraid that things will end even worse, and reasonable will become unreasonable, of course, such an unpleasant thing happened yesterday, we all have an unshirkable responsibility. Qiu Weiqiang said.
"Manager Shen, what do you see?" asked Li Moran.
"I always feel that there is a problem here, those two men came for a purpose, did you find out, he saved all this money is new money, especially a dime banknote, which can be said to be brand new, not like the usual accumulation, if so, it should be a handful, it should not be such a scattered and mixed up, they did it on purpose. Shen Jingchong said.
"I think the same way, if it is usually accumulated, the old and new Cheng dΓΉ are not the same, and it should not be all new money. When I counted it yesterday, it felt like none of the money was in circulation, as if it had just come out of the bank, and I don't know why they did it. Qiu Weiqiang said.
"Then what do you say is the purpose of this?" Li Moran asked.
"They should have come to Zhang Jian alone, they were here to deliberately find trouble for him, we reviewed the surveillance video, the two men took several numbers, and when they heard the number, they saw that the number did not move, and they came over when they called the number at Zhang Jian's counter. Chen Zihao turned on the surveillance video, and people saw that it was true.
"Does Zhang Jian know these two people?" asked Shen Jingchong.
"I don't have the slightest impression, if I knew it, it wouldn't be like this. Chen Zihao said.
"Do you have any contact information for them? I want to speak to them directly. Li Moran said.
"Yes, something like that happened yesterday to show our sincerity, to improve our work, and also to avoid bad influences. We asked for their contact information, hoping that they would supervise and keep in touch with us at any time, they were called Zhang Xiuyin and Zhang Xiuwei, and the names seemed to be brothers, and Zhang Xiuyin's mobile phone number was reads();. Chen Zihao found Zhang Xiuyin's mobile phone number.
Li Moran then dialed Zhang Xiuyin's mobile phone and asked, "Hello, are you Mr. Zhang Xiuyin?"
"Yes, who are you?" asked Zhang Xiuyin.
"Hello, I am Li Moran, Chairman of the Board of Supervisors of Commercial Bank. β
"What are you looking for me?" asked Zhang Xiuyin.
"Yesterday, I received your report call, and the leaders of the branch attached great importance to it and instructed me to investigate and verify. In order to show the sincerity of our firm, we would like to apologize to you, and if you have any comments on our work, you can put forward them so that we can correct them. Li Moran said.
"You have done a good job of showing your sincerity, and I am grateful for that, and anyone who has served him so badly should be punished severely. It is better to fire him, such a person is not worthy of working in a bank. Zhang Xiuyin said.
"We will deal with him strictly, where do you work?" asked Li Moran.
"We are all part-time workers, low status, he looks down on us, so the attitude is so bad, we are endured again and again, but for so long it has not been done, you say we can not be angry, so we made a report call, such a person must not be tolerated, must be severely punished to uphold justice for us workers, protect our legitimate rights and interests. Zhang Xiuyin said.
"We'll follow the rules, but there's one more question I want you to answer. Li Moran said.
"If the leader has something to say, if you can investigate it yourself, it means that you are a good leader and will definitely support your work. Zhang Xiuyin said.
"Thank you for your trust, yes, I am doing a market research, in order to ensure the circulation of auxiliary coins, the reasonable issuance of auxiliary coins, that is, what the common people call change, may I ask where you come from, whether it is accumulated in business or through other channels. Li Moran said.
"This is the salary that the boss gave us, it is not easy for us to work, we have worked hard to earn so much money, to your bank to deposit money should be enthusiastic service, can not look at their faces, the face is longer than the donkey's face, we have worked hard for a day, the heart can still be happy, of course we also have something wrong, should not be too impatient, here I also apologize to you. Zhang Xiuyin said.
"It doesn't matter, the customer is our God, and it is what we should do to serve you enthusiastically, and one more thing I want to ask you, who is your boss, if there is still a large amount of zero money in your hand, we can come to the door to serve the service, and now the market is in urgent need of a large amount of change. Li Moran said.
"We don't know about this, we're just a part-time worker, and we're already satisfied with our wages, so how do we know about them. Zhang Xiuyin said.
"I know your hard work, and I am also thinking about the customer, there is really too much change, we can coordinate, and we can also save everyone's time, so that we are all convenient. Li Moran said.
"Is this this?" said Zhang Xiuyin with some hesitation.
"What, isn't it convenient?" asked Li Moran.
"Yes, I really can't say it, I beg your pardon for this. Zhang Xiuyin said.
"It doesn't matter, thank you for your support to the work of the firm, if you have difficulties to find us, we will definitely solve your problems. Li Moran said.
"Thank you, you can call and apologize in person, we are already very satisfied, this matter is over. Zhang Xiuyin said. (To be continued.) (To be continued) (To be continued.) )