Chen Yan stayed in the store for an hour, and saw the attitude of every salesperson towards customers.

Near noon, a middle-aged woman dressed in a very ordinary dress came in.

Chen Yan saw the woman enter the store, one of the salespeople here was greeting the customer, but the other two did not move, let the woman look for herself in the store, and no one came forward to receive her.

Chen Yan could feel the woman's slight embarrassment, the kind of grievance that was ignored.

Chen Yan stepped forward herself, greeted the middle-aged woman with a smile, and then asked her what she needed.

The woman froze and then told Chen Yan that she wanted to see what kind of clothes were in the store.

Chen Yan led the women to look at the clothes in the store, and the women turned around and asked a lot, some of which were very detailed, but in the end she didn't buy them and left.

When she left, she glanced at Chen Yan, who still had a smile on her face, saying that she was welcome to come back next time, without ridicule or dissatisfaction.

The woman wondered why she had not shown any desire to buy and had not brought business to the store, and why this woman, who looked very beautiful and was very good at dressing, and whose temperament was obviously different from that of other salesmen, would entertain her like this? Why did she not despise herself and snub herself like other salesmen? The woman could not figure it out, but she did not say anything.

At noon, when the salesman was eating, Chen Yan asked them why they ignored the women and some customers.

One of the salesmen, Xiao Li, said: "Sister-in-law, she can't afford it at first glance, and it's a waste of time for you to take care of her." Don't you see it, she didn't buy anything in the end. We've been doing it for so long, and we can see at a glance who wants to buy it, and those who don't want to buy don't have to worry about it. ”

Xiao Li's eyes still showed disdain, as if it was a waste of time to take care of that.

"That's what you think too?"

Chen Yan asked the other two.

The other two nodded.

Chen Yan frowned slightly, such a situation had actually been encountered by her in modern times.

Women love beautiful and beautiful clothes, regardless of age. At that time, because the conditions at home were not very relaxed, she felt that it was not easy for Yu Weimin to make money, so she rarely went to the mall. Sometimes, those salespeople may see her hesitation and lack of confidence, and their attitude is very perfunctory, and they are particularly enthusiastic about those who are well dressed.

Being treated differently like this, she definitely didn't feel good in her heart, she wanted to buy it, but when she was made by the salesperson like this, she was completely out of the mood.

Think differently, when someone walks into your store, it must be the same.

However, Chen Yan didn't say much, because she had little time in the store since the store opened, and she wanted to understand it clearly.

In this way, Chen Yan came to the store for a week in a row and saw all the shortcomings in the store clearly.

The salesperson is not enthusiastic and treats the guests separately This is one.

The second is that they don't know how to place clothes, and every time a new item comes, sometimes they go there in a pile, or put it in an inconspicuous place, or they just put it together with the old goods, so that people can find it by themselves. In this way, the best time to sell new goods is missed.

When guests come, they will not recommend clothes, and their business is particularly rigid.

Chen Yan sighed in her heart, that is, in this era, that is, there are no other stores in the city to compete with them, otherwise it would be strange if this business could continue.

As for Xin Hao, he is a man, and there are many times when he doesn't understand women's affairs.

Besides, he can't stay in the store all day, he is also doing other business besides the clothing store, and he is also inspecting and looking at other projects.

He didn't stare at the clothing store, so Xin Hao didn't know the situation in the clothing store.

Because it was profitable, Xin Hao thought that the clothing store was fine.

In the evening, Chen Yan discussed with Xin Hao and told Xin Hao her thoughts.

Xin Hao asked Chen Yan to do whatever she wanted, the clothing store was hers, no matter what she did, he strongly supported it.

So Chen Yan recruited two more waiters and began shift training.

Tell them how to set up the clothes, how to attract customers, and how to introduce them to the clothes.

In addition, Chen Yan also told them to serve with a smile, every customer should be taken seriously, there can be no difference, so that every guest who comes to the store can buy comfortably, so that others will come again, and when they mention their store, their hearts are also comfortable.

At first, Xiao Li was reluctant, thinking that Chen Yan had nothing to do, obviously the business was very good, they were too busy, and what kind of training did they get, didn't they have nothing to do?

Xiao Li offered not to participate in the training, saying that she would sell goods and did not need to learn.

Chen Yan directly said that it is okay not to participate in the training, and if they do not meet the requirements, then ask them to find another job.

Xiao Li was a little angry, thinking that she had been doing a good job, Chen Yan was troubled as soon as she came, and she secretly told Xin Hao about Chen Yan.

Xin Hao told Xiao Li that Chen Yan had the final say in everything in the store, and asked her to listen to Chen Yan well.

Xiao Li had no choice but to receive training, but she was impatient and not serious every time, she didn't listen to what Chen Yan said, she didn't do it, and she still said that Chen Yan had a lot of things behind her back, saying that this was Xin Hao's shop, why did Chen Yan point fingers as soon as she came.

When the guest came, not only did she not smile, but when the guest said that it was too expensive, she pouted directly: "Don't buy it if it's too expensive, what can you see if you can't afford it." You don't want more than people to buy. We don't miss you as a customer in the store. ”

She sprinkled the resentment in her heart on the guest's body, choked the guest enough, pointed at Xiao Li's nose and quarreled, Xiao Li was not to be outdone, and scolded the guest.

Chen Yan hurried over after hearing this, apologized, and then gave the guests a discount, saying that as long as the guests came in the future, they would always enjoy the treatment of 80% off. Seeing the sincerity of the hostess, the guest left.

After the guests left, Chen Yan looked at Xiao Li, Xiao Li said that she was right, that she was an employee in the store, Chen Yan not only did not look at her, but also targeted her with the guests, saying that a boss like Chen Yan was not a good boss at all, far worse than Xin Hao.

Chen Yan smiled coldly, she knew Xiao Li's mind too well, yes, Xiao Li is not a bad person, she is even very good to the store, she comes to the store early every day, when she doesn't come, she is in charge of most of the stores, and she is quite dedicated to the store. But she had thoughts about Xin Hao that she shouldn't have.

Originally, Chen Yan didn't care, because she trusted Xin Hao, and knew that Xiao Li was thinking about it in her own heart, and it was nothing. But because of his arrival, Xiao Li's heart was tilted, and he joined the work with his hostility, not only did not listen to the training, but also neglected the guests, so that there was a quarrel and a quarrel with the guests today. In fact, it was just to vent the imbalance in her heart.

She may not want to be like Xin Hao, but she doesn't want to come to the store by herself, in Xiao Li's heart, this store is Xin Hao's, Xiao Li is in charge of Xin Hao, and she feels good about everything. And when she came to the store, this store is not Xin Hao's, but her own, Xiao Li felt unbalanced, felt aggrieved, and felt that she had come to the store, so Xin Hao would not come in the future, she felt that she robbed Xin Hao, so it was like this.