After this period of study, Xu Feng has basically become proficient in business operation procedures, and he has also done many businesses on his own, without the slightest mistake. So, Chen Zihao asked him to officially take up the post to do business and become a teller, in order to avoid mistakes, Chen Zihao told Cheng Li to pay more attention to Xu Feng, he is still a novice, the business is not quite proficient, he must always pay attention to the whole process, there can be no problems, Cheng Li nodded, she will pay attention, there will be no mistakes.

"Xu Feng, today is your first day on the job** to handle business, you must be careful in your work, you must not have the slightest paralysis, if you have any questions, please ask Accountant Cheng for advice, and there must be no problems. Chen Zihao said.

"Director Chen, don't worry, and we will take care of it, there will definitely be no mistakes. Gu Xihua said.

"You tellers should cooperate with each other to ensure the quality of service, which is also the window of our office, the quality of service reflects our overall quality, and we must do a good job in service. Chen Zihao said.

After the opening of the business, there are really a lot of customers who come to handle the business, Xu Feng is the first day to handle the business alone, although he has practiced well on weekdays, and he has done many business, after all, there is a master Gu Xihua watching from the sidelines, and there is no concern in his heart. Now it's my turn to handle business, and I am facing many customers, what kind of temper I have, I am anxious and keep urging, my words are inevitably a little harsh, I can't help but be a little flustered, and my hands are a little disobedient. Especially for digital entry, it takes a few losses to get it right, and the speed of handling business is inevitably much slower, so I am very anxious.

Cheng Li smiled and told him not to worry, this is a psychological effect, but also a conditioned reflex, always afraid that he will not do well, it is normal to be a little flustered, and whoever does the work has an adaptation stage. I have to take my time and stabilize my mood, just like I usually practice. There will be no mistakes in operating according to the prescribed procedures, and it will be good to adapt to it in the future. In order to avoid poor cuò. Cheng Li has been watching from behind when handling business, and from time to time she instructed Xu Feng, and gradually her mood stabilized, and the business was much faster, and at nearly eleven o'clock, there were fewer customers handling business, and Xu Feng breathed a sigh of relief.

A woman, who appeared to be in her sixties, came to handle the payment. Xu Feng saw that it was a five-year fixed deposit of 30,000 yuan deposited yesterday, and asked why he had saved it yesterday and withdrew it today, and the old man replied that he had an urgent matter at home, and now he urgently needed cash, so he had to spend it in advance. Since this is the case, Xu Feng didn't say anything more, so he asked the old man for his ID card and began to go through the payment procedures. At this time, Cheng Li quietly stabbed Xu Feng and whispered to him, this person's expression was a little abnormal. Slow down a bit and see what the hell is going on.

Xu Feng thought that he had studied the notice issued by the branch two days ago, and now there are some criminals in society who use drugs to commit fraud. Secretly drugged people, so that the victim was accused by others, listened to their rhetoric, tried every means to raise cash for the scammer, and was deceived. In order to avoid the loss of depositors' deposits, the sub-branch has issued a special reminder to pay attention to how to identify various phenomena of fraud. Xu Feng saw that the old man's eyes were a little dull, and the old man was old. If there is a real emergency, someone should accompany you. Why is there no one around her, it is indeed a little strange. I see that the symptom is consistent with the drugged expression.

Xu Feng suddenly became alert, looked up at the business room, and saw two men sitting on chairs waiting, he looked at Gu Xihua and Wang Sufang, Wang Sufang did not do business, and he was waiting alone. They didn't do business to do anything, and looked up at the two men, who didn't seem to know each other, and it happened that one of them was also observing here, and his eyes looked at each other and felt a little flustered, and immediately turned his head to the side, pretending that nothing had happened. There is something wrong with these two people, otherwise how could they have such an expression, glanced at Cheng Li again, she nodded slightly, and in order not to alarm the two people outside, she reached out and quietly pressed the silent alarm. Cheng Li then got up and left, and the police would arrive at the scene in a few minutes, and she was going to explain the situation and help the police catch the two men.

At this time, another customer came in, came to the calling machine to get the number, and then went to Wang Sufang to handle business, the two people were still sitting in place, their eyes looked around from time to time, their faces were full of anxiety, one of them also squinted at the old man from time to time, Xu Feng confirmed his judgment even more, these two people did have a problem, deliberately slowed down the speed and delayed time, waiting for the arrival of the police. In order not to startle the snake, Xu Feng didn't pay attention to the two men outside, so as not to arouse their suspicion, that would take the opportunity to escape, and they must be caught today, otherwise they will deceive people with this method, I don't know how many people will be deceived.

At this time, two policemen came in outside, and the two men immediately panicked, and glanced at the counter again, as if they felt that something was wrong, and then stood up and wanted to escape, but they were arrested by the police and their hands were cuffed neatly. The customer next to him didn't know what was going on, and stared at them with wide eyes. The police asked the old man about the situation again, and the old man spoke incoherently, she didn't know what was going on at home, she just wanted to take out the money. The police gave the old man some water, and after a while the old man came to his senses and knew the inside story of the matter, she was drugged, so she wanted to spend the deposit, and once the money was spent, the two scammers would succeed, and the only one who could suffer was the old man.

After the old man learned the truth, he immediately cried, the liar really has no virtue, and even deceived her wife's head, this is her pension money, a lifetime of savings, if it weren't for the help of comrades in the bank, she would definitely be cheated out of this money, she has no impression of these two people at all, even if she reports the case, it is difficult to recover the money, how can she live at that time.

"Auntie, don't be sad anymore, isn't your money cheated away, I want to thank the comrades of the bank, I saw through the scam at a glance, without them reporting the case in time, you were deceived and we won't catch them, so they will continue to endanger the society." The police officer said.

"Thank you, thank you. The eldest lady said repeatedly.

"We don't need us, and we have to thank the police comrades, without them arriving in time, we would not have been able to catch these two liars. Cheng Li said.

"In the future, we must pay attention to the fact that the methods of scammers are becoming more and more cunning, it can be said that they are full of tricks and endless levels, so that people are unable to guard against it, try not to talk to strangers, so as not to be deceived, and when you encounter entangled strangers, immediately report to the public security organs to ensure the safety of your own person and property. Another policeman reminded the people around him.

"Accountant Cheng, you have done a good job of helping us remove these two social scum, and they will be punished according to the law. The policeman said and took the old man and the criminal out.

Back in the business room, Cheng Li said: "Xu Feng made another contribution today, although he was on the first day of work, he did not mess up when he encountered the situation, correctly handled emergencies, and tried to stabilize."

The spirit and courage of the criminals have been finally apprehended, and the depositors' deposits have not been lost. At the same time, we also remind everyone to strictly strengthen the awareness of safety precautions to prevent the occurrence of this phenomenon. ”

"Sister Cheng has a unique eye and has seen through the fraudsters' tricks, if it weren't for your reminder, I wouldn't know these at all, once the criminals succeed in fraud, the depositors' deposits will definitely be lost, and I made a serious mistake at that time. Xu Feng said.

"This can't be blamed on you, only blame the criminals' means are getting more and more sophisticated, it's just that we can't prevent it, take today's things as an example, depositors withdraw deposits are very normal, as long as the formalities are complete, they must be paid unconditionally, who would have thought that criminals would use such means, ordinary people can't see it at all, using this method is really immoral enough, if you catch it, you should be shot, otherwise it will endanger hài society. Wang Sufang said.

"This is also a lesson, we have to pay more attention in the future, if there is a problem, we have a great responsibility. Gu Xihua said.

"Sister Gu is right, we should pay attention to observation and immediately increase vigilance when we find suspicious places to ensure that the interests of depositors are not lost. Xu Feng said.

"Therefore, we usually need to strengthen our learning, improve our business skills, and ensure the safety of customers' funds. Cheng Li said.

Chen Zihao and the field staff came to the business room, Cheng Li had already reported the situation to him, but he couldn't come back outside, and told Cheng Li to be calm and do her best to assist the public security officers to catch the criminal. I didn't know the outcome of the matter and was afraid that something would go wrong, so I hurried back. After learning the whole truth, he nodded with satisfaction, today's matter was handled very properly, not only caught the criminal, but also did not cause the customer's funds to be lost, this is the best ending. Xu Feng was praised on the spot, and the work should be like this, bold and careful, not panicked, and operated in accordance with the plan drill procedures to ensure that customer funds are not lost, which is also the responsibility and obligation of the bank staff.

"This is all Cheng Accountant's leadership, if she hadn't reminded me at the time, I wouldn't have realized it, otherwise I don't know what the result would be. Xu Feng said.

"If it weren't for your close cooperation, you would have managed to keep the criminals safe and wouldn't have caught the criminals, and you should be commended for your greatest credit. Cheng Li said.

"This is the result of your tacit understanding, Accountant Cheng, try your best to report the case to the branch, this is a new trend of criminals, they put their hands into the bank, they should remind all units to take more precautions, completely cut off this criminal hand, and not let customers suffer the slightest loss. Chen Zihao said.

"I went to tidy up at noon and reported to the branch in the afternoon. Cheng Li said. (To be continued)