Chapter 221 Giving Opinions

Today it was Xu Feng's turn to clean up, came to the company early, Master Shen had already started cleaning, the two talked while drying, Master Shen was complaining from time to time, and he was also dissatisfied with Zhu Guangzu in his words, there was no manager like him, he didn't do anything all day long and found fault indiscriminately, if it weren't for the face of the employees, he didn't care about cleaning, this is not his scope of work, he can completely stop sleeping for a while, why bother with his counting.

"Master Shen, Manager Zhu has just arrived, and he still doesn't know a lot about the situation, so he is also for work, don't be like him. Xu Feng said.

"That is, a few of you are good, I don't do anything to him, I am angry with him. Master Shen said.

Zhu Guangzu arrived a little late today, he was the last to arrive, saw that the people had arrived, hurriedly beckoned everyone to line up, shouted the slogan after the company's car with the truck just arrived, instructed everyone to hurry up to unload, he stood as usual to command, from time to time urged everyone to hurry up, although people were unwilling to do so, but did not say anything, after starting work normally, he walked upstairs alone.

Soon after the business, Xu Feng received a call from a customer and asked the company to send him meat, Xu Feng asked him to wait for a while, and hurriedly called Zhu Guangzu, the customer asked for door-to-door delivery, Zhu Guangzu told him to notify the customer to start delivery at eight o'clock, and informed Xu Feng that if a customer called, write it down first, and send it over later, so as to save the runway back and forth, now the oil price is so high, and it is not enough to send some meat to the oil money, and when it comes to the peak period of selling meat, Zhu Guangzu still did not come down, I don't know what a person is doing upstairs.

"It's a bit of a contradiction, it's the peak season, and you need people everywhere. I should come down and give everyone a hand. Even if it's a phone call. Xu Feng thought in his heart. I received a few more customer calls. Xu Feng then came down and told them to start delivering meat at eight o'clock.

At a little past eight o'clock, Zhu Guangzu walked downstairs, asked Xu Feng for the list and address of the customer to be delivered, weighed the amount and carried the meat into the car with Cui Wanchun, and drove the meat to the customer by himself. Finally do something, if you don't do this thing, it really can't be justified. Even if you are a manager, you can't do nothing, you should take the lead. Xu Feng received a few more calls from customers, hurriedly wrote them down, and told them not to worry, the manager has started to deliver the goods, and they will be sent over as soon as they come back, ensuring that they will not be delayed in using meat. At half past nine, Zhu Guangzu delivered the goods back, and Xu Feng hurriedly handed over the customer list and address to him. These customers need to be delivered, Zhu Guangzu couldn't help frowning when he saw it. But he didn't say anything, and hurriedly prepared the goods to be delivered. Coming back at half past ten, Xu Feng gave him two more customer lists, and it was half past eleven when he came back after delivering the goods, and the fast food company sent lunch.

After lunch, Zhu Guangzu asked Xu Feng to rest, and was on duty for him at noon, he had not rested at noon for several days, and he had been working until he got off work in the afternoon, Xu Feng felt a little tired, plus he had some opinions about Zhu Guangzu, this time he did not shirk again, and went upstairs to rest after dinner.

In the afternoon, when he was free, Zhu Guangzu called Xu Feng upstairs, he thought about a noon, considering the cost of the problem, the future delivery can not be sent like this, the morning delivery found that there are a few places he went to three times, undoubtedly in vain, now the oil price is too expensive, it is really not enough oil money, in the future, customers need to record the delivery first, nine o'clock unified delivery, so as to save time and fuel, the best of both worlds, why not.

"But we don't know when the customer needs us, so we can't get in touch with them. Xu Feng said.

"Set a time with them in the future, we will be responsible before nine o'clock, and let them pick it up after nine o'clock. The same was true in the afternoon, when it was set before three o'clock. Zhu Guangzu said.

"Some of them are our long-term customers here, and they can be said once or twice, and they will have opinions about us after a long time. Xu Feng said.

Heart words do not do such a job, before nine o'clock in charge of delivery, after nine o'clock no matter send, the customer is God, when you need to send when you need to, the company to the car is for delivery, if this is the case some customers will definitely not do, some are urgent, do not send how to do, no one can buy a lot of meat to store, are to eat fresh pork.

"Since they are all old customers, I can explain to them well, I also consider it from the perspective of work, take care of customers can not ignore the cost issue, and the work that outweighs the loss can not be done. Zhu Guangzu said.

"I always feel that something is wrong, everyone has special circumstances, how can we not deliver if customers need to deliver, which will affect the company's reputation. Xu Feng said.

"That's why I let you explain it well, many customers are acquaintances, and they should also understand that there are really special circumstances that can be dealt with separately. Zhu Guangzu said.

"Manager Zhu, please also think about it, start from the interests of the company, if you can send it in time, just like today, you can deliver it in three times. Xu Feng said.

"But it's too costly, and I'm a manager who has to think about it. Zhu Guangzu said.

"The account can not be calculated in this way, for the long-term interests can not only take care of the immediate small profits, to win more customers, will improve the company's reputation, in general or the company's interests are high. Xu Feng said.

At this time, someone downstairs called Xu Feng to collect the money, and Zhu Guangzu said: "This matter is decided, and it will be implemented tomorrow." ”

"I also ask you to consider that losing customers is equivalent to losing our benefits. Xu Feng said and walked out.

After work, Zhu Guangzu held a staff meeting, everyone was very unhappy, a hundred unhappy, nothing was always a meeting every day, always talked about that content, ears heard the cocoon, it was really boring, everyone knows what to do, there is no need to nag about this every day.

"I reported our work to the company leaders in the past few days, and they were very happy to hear it, especially in the morning to line up to talk about team spirit, which was very interested, and called on other companies to learn from us, which is our honor and worthy of our pride and pride. Zhu Guangzu said.

This is a new initiative, a collective only team spirit and consciousness, in order to continue to develop and grow, there is an ancient Chinese saying: "a thousand people with one heart, then a thousand people's strength, ten thousand different hearts, no one uses." It means that if 1,000 people are of one heart and one mind, they can exert the strength of more than 1,000 people, and if 10,000 people are separated from morality, I am afraid that even the strength of one person cannot be compared, this is the strength of the team, this is the team spirit we need. The relationship between the individual and the team, just like the creek and the sea, can the individual give full play to the role of the individual only when he is fully integrated into the team. Team development is inseparable from the individual, personal development is inseparable from the team, only the personal pursuit and team pursuit closely combined, establish the belief that the team is in the same boat through thick and thin, in order to achieve greater personal development, there is no perfect individual, only the perfect team.

Concentric mountains become jade, work together to turn soil into gold, and success requires the spirit of overcoming difficulties, and more importantly, the joint force of unity and cooperation. In a unit, if the organization is loose, the people's hearts are floating, everyone is doing their own thing, the collective is scattered, how to come from vitality and vitality, how to talk about the director and entrepreneurship, what is the image and achievements, in a lack of cohesion in an environment, no matter how ambitious the individual, no matter how clever and talented, no matter how rich experience, it is impossible to get a good play, only people who know how to unite and cooperate, will take unity and cooperation as their own responsibility, in order to understand the importance of unity and cooperation to themselves, to others, and to the whole unit.

Listener Zhu Guangzu gushed about the truth, people are tired of the heart, but dare not say anything, have to listen to his tirade, I really don't know where he hoarded the words, nothing to play here, the horse chew on the cow's mouth, Hu Le is angry, talk about the truth is not stronger than anything, like you all day long do not do anything, when a shopkeeper will do superficial articles, speak mouth and heart is not right, and employees talk about the truth, they are on their own, what should be done, and the face here to talk to everyone about team spirit, say big things without blushing, as proud of bragging, proud of lying, simply shameless。

Zhu Guangzu felt that he had almost finished speaking, so he announced the adjournment of the meeting, at this time Xu Feng stood up, he had some opinions to put forward, Zhu Guangzu was unhappy, nothing to add to the mess, you have only been here for a few days and know something, what can you say, but let him say it.

"That's right, this afternoon Manager Zhu stipulated that in order to save costs and expenses, a new method has been made for customer delivery, we are responsible for it before nine o'clock, and let them pick it up themselves after nine o'clock. It's the same in the afternoon, the time is set before three o'clock, I think it's a bit inappropriate, the customer is our God, as long as the conditions allow, we can't have a time limit. Xu Feng said.

"That's it, it's not going to work, it's going to be dishonest to customers, and it's going to directly affect our sales. People were talking.

"I thought about this problem today at noon, which means to concentrate the customer's delivery for a time to avoid repeating the route, and now the oil price is so high, you can save a lot of costs. Zhu Guangzu said.

"But we don't know when customers need it, and we can't call them every day, which is a bit unrealistic. If we really don't have time to deliver, we can understand after explanation, but if we continue like this in the long run, we may lose customers, which will directly affect the company's reputation. Xu Feng said.

"You can explain to them, they are all old acquaintances, I think they will understand, as long as you register before nine o'clock, no matter how many customers there are, we will guarantee delivery. Zhu Guangzu said.

"The customer picture is convenient and affordable, now the meat is sold one by one, if we do not meet them, other families will meet them, and there will undoubtedly be a loss of a group of customers, so we have to consider carefully. Xu Feng said.

"Xu Feng is reasonable, we must ensure the needs of customers, especially large customers, when must be guaranteed to be delivered, if it is really poached by others, it will undoubtedly have a great adverse impact on us. People followed.

"Since everyone said so, let me think about it and implement it like this for the time being, and there is no opinion on the meeting. Zhu Guangzu said and stood up and walked out. (To be continued......)