After implementing Bao Yongliang's problem, Chen Zihao and Qiu Weiqiang began to implement Zhang Jian's previous deposit problem, and through investigation, they learned that some loans were not that the lenders did not want to repay, but that Bao Yongliang did collude with them and intended to make the lenders not repay the loans, and Bao Yongliang had certain responsibilities. In order to solve the problem, he communicated with Zhang Jian, tried to improve the loan procedures, implemented the debt, and solved all the problems. Zhang Jian was very moved, this is all an old problem in the past, according to the ideas of ordinary people, no matter how big the problem is, it has nothing to do with him. In order not to make trouble for yourself and avoid making trouble for yourself, no one will interfere in the previous things.

As the saying goes, the new official ignores the old accounts, takes over the post and does not take responsibility, the credit and good deeds are counted as their own, and the responsibility for the bad things is put aside and no longer managed, and the responsible person at the time is responsible, how to deal with it is the matter of the superior leaders, which is also a common problem of current officials. Because this is a thankless errand, even if it is recovered, it is not counted as your own achievement, which is equivalent to making a wedding dress for others, showing your work performance at all, and taking a lot of risks. changed the original true face, once there is a mistake, and he has a certain responsibility, no one wants to do this, there is time to sleep for a while is not better, why bother to find something to do, if you don't get it, you will not be alone.

Nowadays, people have learned to hide from things, not to find things at all, there is a way that it is not about their own high hanging, each family sweeps the snow in front of the door, does not care about the frost on other people's houses, the farther away from the matter, the better, not to mention the things that have nothing to do with themselves, but also hide far away, for fear that a little thing will stick to themselves. But Chen Zihao is not like this, not only did he not hide from things. Instead, he took the initiative to find trouble. Find ways to help him solve the problem. Zhang Jian felt that Chen Zihao was too great. I don't have any grievances and grievances at work, and I have worked hard for my own things. You must know that you are the same as Bao Yongliang, you are also a down-and-out person, you have no power to ask for money or money, and it is of no use to other people at all. I wish I could have trampled you under my feet.

In all fairness, his fate is not as good as Bao Yongliang, although he was dismissed, he must be transferred to work in the branch, and he will be comforted by retaining a regular stock level, and he will be able to get by in terms of face. Those like themselves were dismissed from their posts on the spot and were responsible for recovering bad loans. Although some loans have nothing to do with themselves and have a certain background, who makes themselves the ultimate responsible person. If there is a problem, you have to take responsibility for it, and you can't say anything. There are also villains like Bao Yongliang. In order to become the director, he did whatever it took to secretly fix his own black materials, put small shoes on him, and even carried a black pot on his back. If Bao Yongliang continues to serve as the director, it will be impossible to help him solve the problem, in order to consolidate his position and improve his prestige, he will fall into the well and beat him to death with a stick. That's why you ended up like this, you can't recover the bad loans, you can only be punished, this dumb loss must be eaten, who let you meet the villain.

If Chen Zihao, like Bao Yongliang, ignores his own affairs, he will never be able to solve the problem by himself, and I am afraid that he will not turn over in this life. I had a complaint in my heart but couldn't say it, so I had to blame myself for being unlucky, and I resigned myself to fate.

After the problem was solved, Chen Zihao made a report to the sub-branch, and the audit department sent someone to verify that the problem had indeed been solved, and after the leadership research, it was decided to restore Zhang Jian's salary, and then notified the personnel department and issued a notice on the restoration of Zhang Jian's salary. After Zhang Jian received the notice, he was even more moved in his heart, and found Chen Zihao and said many words of gratitude, if he had not come forward to mediate, it would have been impossible to recover his salary so quickly.

"I'm all out of work, otherwise it's not a way to always go on like this, as long as I can do it, I will definitely find a way to do it, if I ignore it, my personal interests will be affected, not to mention, it will be extremely detrimental to my work, I can't do things that harm others and benefit myself, I am old colleagues for many years, and I don't want anyone's interests to be affected by personal feelings. Chen Zihao said.

People are mixed in the workplace, and they must not hang high on their own, and many people have an attitude at work that is not about themselves. As long as they have done their part, they will not care about anything else. But in fact, in an organizational collective, all work is interrelated, and indifference to the work of others will also affect one's own work. At present, many industries and individuals often choose to avoid when faced with irrelevance to themselves or when they involve their own interests. One-sidedly believes that more things are better than less, and meddling in things will also cause trouble for yourself.

There is a fable that some people can sit in the right seat, the goat and the monkey are neighbors, and the goat is a philanthropic and likes to help others, but the monkey often laughs at it. One day, the monkey persuaded the goats that it was better not to comment on their own business, and it was better not to care. The goat was silent, and one day the monkey's buttocks caught fire, and the goat turned a blind eye when he found out, until the monkey's buttocks burned red and screamed in pain, and the monkey regretted what he had said to the goat. This parable illustrates a truth, those who do not help others will sooner or later lose the help of others, and those who do not care about themselves will eventually harm others and themselves. Therefore, at all times, a person's good nature must not be extinguished, and it must not be avoided when others really need it. Don't think that it's a trivial matter if it's not about you, it may be Zhang San and Li Si who are hurt today, and tomorrow it may be you and me, and finally everyone in this society.

"There are really too many people like that now. Zhang Jian said.

"The good thing to say is that it doesn't matter to yourself, and the bad thing is that the fisherman doesn't care about the turtle and the idle thing, so you can still do a good job. Chen Zihao said.

"You're right, I was very touched by this incident, I felt that I had been punished, my heart was full of complaints, I took a negative attitude towards my work, and I had the idea of foolishness, please rest assured in the future, I will do my work without saying a word, let me do anything willingly. Zhang Jian said.

"That's fine, as an employee of a commercial bank, you must always keep in mind your responsibilities and strive to do your job well. Chen Zihao said.

In order to commend the Xiaguang office for successfully preventing a fraud case, the sub-branch issued a financial briefing, affirming the achievements of the office and commending the relevant personnel. After receiving the briefing, the office organized staff learning in a timely manner. At the meeting, Chen Zihao asked everyone to make persistent efforts to do a good job in service work and ensure the safety of customers' funds. Xu Feng was praised for his careful and meticulous handling of business, his unhurried and decisive handling of emergencies, his success in preventing the occurrence of fraud cases, and the issuance of a bonus of 1,000 yuan on the spot.

Xu Feng's professionalism is obvious to all, if it weren't for his calm response and clever handling with the criminals this time, the public security organs would not have caught these two criminals, and they would continue to endanger the society. Cheng Li said.

Although Xu Feng has not worked for a long time, he has worked hard to learn business knowledge, is competent for his job in a short time, and has achieved excellent results, which is worth learning from. Chen Zihao said.

"I just did what I had to do, I didn't expect my superiors to give me such a big honor, I will study hard in the future, do my job well, and make due contributions in ordinary positions. Xu Feng said.

"Well said, don't underestimate the teller work, it is the service window of the commercial bank, representing the image of the commercial bank, I hope you will do a good job in service. Chen Zihao said.

Nowadays, no matter you walk into any bank branch, the first thing you feel is that the hardware is very good, the environment is beautiful, the windows are bright and clean, and many banks have set up VIP rooms, which is more luxurious. However, it is the soft power that has emerged in many interbank industries and is praised by customers. Hardware is cold and lifeless, no matter how good the hardware can not resonate with customers, only the cordial smile between people, intimate words exchange, can make our environment lively, warm, but also can retain the hearts of customers.

Walking into the bank branches, you can also feel their corporate culture, and experience their cultural charm while experiencing the service. The harmonious, enterprising, and cohesive corporate culture between people has brought the spirit of employees who are willing to dedicate and share the same fate with the enterprise, and with the employees in the process of service, this spirit is passed on to customers, so that customers can fully trust and feel at ease in the enterprise, and enhance the sense of identity of the banking industry.

Always adhere to the service concept of thinking about what customers want, being anxious about the needs of customers, and eliminating customers' worries, and provide customers with all-round, thoughtful, convenient and efficient services. In the process of serving customers, we have achieved operating standards, service specifications, polite language, and proper manners, leaving a good impression on customers and winning the trust of customers. With sincere and warm enthusiasm and skillful service, we have unreservedly dedicated ourselves to the business of the business we love, and have paid hard service and friendship for those familiar and unfamiliar customers, and have won the praise of customers with the spirit of spring rain moisturizing.

The success of many service stars and model workers must have their own so-called unique skills. The same is true of banking work, it is these unique efforts to serve the public that make them stand out, become leaders and leaders in various industries, be embraced by customers, and become the centripetal force that unites customers in the industry. Therefore, having its own characteristics and exchanging soft power for the trust and support of customers is the magic weapon for winning in the industry.

Put customer service in the first place, not on the mouth, customer service on the action, not on the lips, change the concept in the mind, not on the lips, we will win more and more customers' understanding, trust and support. (To be continued......) u