Chapter 141: Crisis Public Relations
When Fang Mingyuan and Chen Zhong slipped into the Carrefour supermarket through the side door, the already empty supermarket was already full of goods, the staff were cleaning the ground that had become a little dirty because of the loading, and some people were transporting the empty boxes out.
The cashier is delivering the large receipt to the Treasury Office while preparing change. There were still twenty minutes left before the door reopened, and during that time, they had to hurry up and get everything ready, and when the door opened, the crowd would not give them any extra time.
"Mingyuan, how are the talks? When will the manpower arrive?" Fang Bin, who was directing the staff to place household appliances in the home appliance area, saw Fang Mingyuan at a glance and hurriedly asked. If it is said that it will be open for 72 hours in a row, it will definitely be difficult to maintain it with the current staff in the supermarket. People don't after all, they need to rest. It needs to be relaxed, and most of the staff of these supermarkets are single families, and there are children and elderly people at home to take care of, so there must be a new force to join.
Fang Mingyuan's face immediately darkened. Shook his head and said: Uncle, the county center shopping mall will not support half of us. ”
"Weishenme, aren't their salesmen idle as well?" Fang Bin asked in disbelief.
"I'll talk about this later, I'll say a few words to everyone first!" Fang Mingyuan looked left and right, and Chen Zhong handed over a loudspeaker.
Fang Mingyuan found a high place and stood up. said loudly: "Let's stop what we're doing for the time being, listen to me say a few words, with the help of the horn, Fang Mingyuan's voice can be heard clearly in the audience, and everyone can't help but stop what they are doing and turn their eyes here." For Fang Mingyuan, they are naturally no strangers.
"First of all, I want to inform you of a piece of news, from tomorrow, in order to alleviate the panic of the residents of Pingchuan County about the price increase, our supermarket will be open for seventy-two hours to meet the shopping needs of the residents Fang Mingyuan paused for a moment when he said this, the supermarket was silent, and everyone couldn't help but show a look of surprise, but no one shouted.
"I just came back from the county center mall. Originally, I was going to borrow a group of salespeople from there. Temporarily replenish our team to ensure that everyone can have enough time to rest. However, I would like to tell you that the new general manager of the county center shopping mall has put forward a harsh condition. Requiring our supermarkets to transfer no less than 500,000 yuan of goods to them at a price of 80% of the market price can support our 30 salesmen. In other words, we have to pay at least 100,000 yuan in profits for these 30 salesmen! Fang Mingyuan asked loudly.
"Can't!" After a moment of silence, a female shrill voice came from the crowd. Then everyone burst into an earth-shattering shout.
The huge clamor even spread outside the supermarket. The police, security guards and residents of Pingchuan County, who were waiting for the supermarket to reopen, looked inward in amazement and speculated about what was going on in the supermarket.
It took a long time for people to gradually quiet down under Fang Mingyuan's gesture command. Fang Mingyuan pointed at Sun Zhaolun and said: "For these goods, Manager Sun organized procurement personnel to go to the province and even the country before the supermarket opened. Painstakingly transported them back. For these goods, we had to rent a large number of warehouses to stock them. For the sake of these goods, you have paid a lot of sweat in handling. For these goods, the liquidity of the supermarket has always been kept to a minimum. For these goods, almost all of the working capital of our restaurant is also withdrawn. And they're just touching their mouths up and down. They want to get the goods that we have paid countless efforts and sweat for their own political achievements. Can we accede to such an unfair demand?
"No!" the crowd was even more excited, and the cry shook the glass of the supermarket.
"My family is not the insatiable one. I believe that everyone has understood the work since this period of time. But we are not the cowardly and unreasonable demands. Therefore, before we find a new suitable person, we can only trouble you to continue to work hard Fang Mingyuan bowed deeply to everyone and said, "We will do our best to arrange the work so that everyone can get some time to rest." At the same time, I would like to announce that all shop assistants who participate in the 72-hour continuous operation will receive an additional bonus of $100 this month. I'd rather give this money to everyone than let them record it so easily."
"Coax". The clerks in the entire supermarket immediately burst into joy. The tiredness of the day was thrown away. An additional bonus of 100 yuan means that the income of the month will increase by more than one-third, and the cost is only three days of high-intensity work, in their opinion, it is completely worth it.
Sun Zhaolun next to him showed a slight smile on his face. This Fang Mingyuan. can really incite it, this remark can be described as killing three birds with one stone, that is, setting up one for the clerks of these supermarkets. The target of venting anger made everyone feel the same hatred, and at the same time boosted morale, and Zuihou rewarded these clerks with a lot of money. In this way, even if they are tired for the past three days, these clerks will not have the slightest resentment towards each other.
The happy people dispersed and returned to their busy work, but now their faces no longer have the tiredness they had just now, but instead of the joy of excitement.
At this time, the crowd of people waiting outside the supermarket. was waiting for the time when the supermarket opened, and the shouting from the supermarket just now made many people curious.
"Look, a notice has been posted outside the supermarket!" As more than a dozen supermarket clerks walked out of the supermarket with a thick stack of paper, they posted notices on the courtyard wall. People gathered around them with trepidation. They have already heard that in Henan, Yaoxian, Huangchuan, and even Fengyuan, there has been a phenomenon of commodity price increases, and the magnitude is quite large, and it is said that large electrical appliances such as televisions have more than doubled, and this makes them very uneasy.
"Seventy-two hours in a row! Carrefour is going to be open for seventy-two hours in a row." The sharp-eyed man had already seen part of the notice, and couldn't help but exclaim.
"Open for 72 hours in a row!" This sentence seemed to guess the thunderbolt from the sky, and many people with strong hearts attracted it. Everyone wondered what the hell was going on.
"Everyone be quiet, everyone be quiet!" I don't know when Fang Bin and Sun Zhaolun were already standing outside the door of the supermarket, holding a horn in their hands, and said loudly. The crowd slowly quieted down. "I'm Fang Bin, I believe that some of you present may know who I am, and I am the shopkeeper of the Fang family's restaurant. The one next to me is Manager Sun, the general manager of Carrefour Supermarket. Today we are out to announce a few important pieces of news to you. ”
Fang Bin's voice had not yet fallen. A high-pitched female voice had already been heard in the crowd: "Shouldn't your Carrefour supermarket also increase its price?"
"Yes, yes, isn't your Carrefour supermarket going to increase in price, right?" her words immediately resonated with everyone, and many people in the crowd shouted. Fang Bin made a xiangxia pressing movement with his left hand, and the voice in the crowd gradually became quieter.
"Residents of Pingchuan County, my family was born in Haizhuang Town, grew up in Haizhuang Town, although I am not a Pingchuan person who grew up in the county, but Haizhuang Town is also under the jurisdiction of Pingchuan County, so I call you a sentence Fathers and fellow villagers, I believe you will not have any objections. Fang Bin said with a smile, "Since our family entered the Ping" county, thanks to everyone's care, business can be said to be booming. So here, on behalf of our Fang family, I would like to express my heartfelt thanks to all of you for your visit. Today. The first thing I would like to make here is to reassure you. Although we dare not promise never to increase the price. But I can be responsible here to say that within half a month, the price of goods in our supermarket will never increase."
The corpse was attended by the police, and since Fang Bin had made such a promise, they believed that it would never be changed. The men in the northwest speak without trust. That's something to be reviled and looked down upon.
"And what about half a month later?" another female voice came from the crowd.
Fang Bin scratched his head and said, "Everyone, it's hard to say this. Our Carrefour supermarket does not produce goods, but only purchases and sells goods produced by manufacturers all over the province to you. If the ex-factory price of the upstream manufacturers is increased by one piece, then we can only increase the price accordingly. After all, the rent has to be paid, and the salaries of these personnel in the supermarket have to be paid, so we can't do loss-making business when we do business, right? Hearing this, the crowd erupted into an uproar.
"Well said, this is it, reason!" someone shouted, "we all understand this." We don't do it ourselves, do we?" people couldn't help but nod their heads in agreement.
"The second news, I know, is that everyone gathered in front of our supermarket because they were worried that we would not have enough supplies and would close down. We can all understand this mood, but everyone does this, but it brings a lot of inconvenience to our work. It also brought a lot of dangers, and if it weren't for the efforts of these police comrades and our supermarket security guards to maintain order, it would be sad if there were crowding and stampede incidents. Therefore, after negotiation between me and Manager Sun, it was decided that the supermarket will be open continuously for 72 hours from today to meet everyone's needs. Please do not come to shop during the original opening hours to ensure everyone's safety, and at the same time give our supermarket staff time to load goods and take a break from shifts. I can assure you that although I dare not say that all the goods in the supermarket will still be available in seventy-two hours, after all, it is impossible to buy an average quantity when this is loaded, and there are always some to buy more. Some buy less, and everyone's taste is different, some products like more people, some products like fewer people, but I can assure you here, seventy-two hours you can't empty our warehouse, there will always be something that makes you feel that you didn't come in vain!" Fang Bin's words immediately caused a cheer from everyone outside the supermarket.
"To ensure everyone's safe shopping. We decided to divide the entire county town of Pyeongcheon into six zones on average, and divide each day into six time periods. During each time period, only residents of counties with household registration in the corresponding area can bring their household registration booklet to make purchases. We pledge that we will treat residents of the six regions equally. Provide the same quantity and quality of goods. And. Commodities that are generally needed by the broad masses of the people. We will implement a purchase restriction policy, so even if you can't make it in the first place, you don't have to worry about Zuihou going empty-handed. I know that it is difficult to guarantee complete justice and fairness, but please understand our difficulties, Xiexie everyone!" Fang Bin and Sun Zhaolun bowed deeply to everyone.
The crowd was silent for a long time, and then someone shouted: "Shopkeeper Fang, then you can announce this time period and the corresponding area." It's good to be prepared in advance. ”
After the frenzied buying in the past few days, these people are worried that they can't spend all the money they have before the price of goods rises, and on the other hand, they are also apprehensive about the tragic rush to buy, so to speak, every shopping is an uphill battle. In the past two days, Carrefour supermarket has picked up more than 100 shoes, hats, and some gadgets, all of which have fallen off in the crowding, and most of them have not yet found their original owners. Carrefour launched this initiative, although it will limit the time and number of people who come to shop, but it also ensures people's safety. This heart warmed the hearts of many people present.
As soon as Fang Bin waved his hand, the clerks in his own supermarket brought over a table with pens, two-color paper, and a box on it. Fang Bin casually pointed to six people in the crowd and asked them to come up and write down six districts and six time periods on two-colored slips of paper, and then Fang Bin crumpled them all in front of everyone and threw them into the box. Then the six people took out two colored paper balls from the box, one for each of them, and "showed them to everyone in public to show justice." At the same time, the clerks with the signs in their hands also added the results of the lottery to the paper and handed them to the police officers who were already waiting here to post them all over the county.
"I also have a message from Zuihou that in the next three days, in order to support the work needs of the supermarket, our restaurant will be closed for three days. Three days later, within a week of the reopening of Fangjia Restaurant. All consumption is 9% off!" Fang Bin's words pushed the atmosphere of the crowd in front of the supermarket to the most!