Xie Zili nodded and said: "Yes, so I think that the enterprise standardization promoted by Mr. Li has pushed the operation and management of the concrete batching plant to a new height, and it is not an exaggeration to say that it is the benchmark of China's concrete industry." In the enterprise operation standard, it can be clearly seen that the standardization www.biquge.info of technical quality is the most important. The company's corporate quality culture construction has also effectively promoted the promotion of quality management of all employees, quality is the life of the enterprise has become the consensus of all employees, and the quality awareness of all employees of the company is higher than that of other concrete mixing plants. ”

Li Ruoyu said with a smile: "However, the construction of our company's quality system has not yet departed from the model of traditional quality management methods, but through more stringent quality standards and quality management systems, the level of quality management has been improved to a certain extent, and there is still a big gap between the quality management level of industrially developed countries or advanced manufacturing industries." ”

Xie Zili said solemnly: "Yes, the quality engineering system of concrete enterprises is a systematic engineering that runs through the whole process of concrete production, including the life cycle of concrete structures, which should not only focus on the quality of concrete in the production process, but also provide technical quality and management solutions around the service life of building structures, concrete performance design, and the whole process of concrete production and pouring." Therefore, it emphasizes both technology and management, there is no first-class technology without first-class quality, we must carry out systematic engineering technology application on the basis of technological innovation, and have perfect management as a guarantee!"

Li Ruoyu said: "From the theory of quality management, no matter what product is produced, it must be driven by customer needs and expectations for product design and production. For concrete companies, it is necessary to strive to improve the design quality of concrete, because the closer to the source of concrete quality, the more important it is for concrete quality. At the same time, it is necessary to highlight the ability of the concrete production process and the use of concrete structures to resist various disturbances such as poor environment and use conditions, not only emphasize the overall optimization of various technical and economic indicators such as concrete performance, reliability, life cycle, etc., but also pursue quality improvement and reduce costs. It is very important for any concrete company to build and run a good quality engineering system. In a sense, service is also part of quality. Zhu Lan, an American quality management expert, defined quality as four key points: design quality, quality consistency, usability and on-site service. ”

Xie Zili sighed: "That's true, the quality of the product is controlled through inspection, and only remedial measures can be taken for quality problems." It is actually impossible for a small probability event to occur in a test, and it is obviously impractical to rely on the full inspection of the product to control the quality of such a special product as concrete, and it is difficult to remedy the quality problems that occur. ”

Li Ruoyu said with emotion: "For the whole society, quality comprehensively reflects the level of national economy, science and technology and national cultivation, and for an enterprise, it reflects the comprehensive quality of an enterprise." As an important part of corporate culture, quality culture reflects the basic concept of the company's sustainable development of the market, customers, society and itself. Haier Group, which is doing very well in our country, the story of Zhang Ruimin's smashing refrigerators, many people know that in 1985, Zhang Ruimin announced that 76 refrigerators with quality problems should all be smashed, and whoever did it would smash it, and picked up a sledgehammer to smash the first hammer with his own hands! In the next month or so, Zhang Ruimin initiated and presided over one meeting after another, the topic of discussion was very concentrated, how to start from me, improve product quality, three years later, Haier people won the first national quality gold medal in China's refrigerator industry. ”

For concrete enterprises, if the concrete produced is seriously unqualified, it will endanger the safety of the building, and then endanger the safety of people's lives and property. Successful corporate culture is all from top to bottom, layer by layer to promote and achieve success, in the construction of quality engineering system, quality culture construction only the highest level of co-creation, advocacy and encouragement of the concept of quality culture is likely to become the leading culture of concrete enterprises. Li Ruoyu said eloquently.

Xie Zili is also deeply touched: "Yes, in the face of the current ready-mixed concrete industry into a stage of rapid development, the key to our concrete enterprises to seize the opportunity is whether they have the awareness and ability to continuously enhance customer satisfaction, which requires our concrete enterprises to make great efforts to build an excellent quality culture system." This is also a major issue in front of all concrete practitioners. ”

Li Ruoyu said with a smile: "Therefore, we should take the lead in the application of quality performance evaluation technology in the company, which is an important guarantee to fulfill the responsibility of product quality and achieve a customer satisfaction rate of more than 90%." The design of scientific performance management process itself is a process of pursuing quality, the construction of concrete enterprise quality performance evaluation system should learn from the advanced experience at home and abroad at the same time, fully understand the concrete enterprises, especially in the future of our group concrete enterprises in the quality management of the specific characteristics. ”

Xie Zili nodded: "That's true, from the logical relationship, the two potential variables of enterprise quality performance, process quality performance and quality management results have an interrelated and interactive relationship. Seeking a mathematical description of the indexed assessment of the quality performance of concrete enterprises is a difficult and complex process, which requires the use of a variety of mathematical models and expert evaluations to refine and quantify. In the quality performance evaluation, services are actually included. When understanding the user's intention to purchase concrete products, we should guide the customer to be familiar with the company's concrete product type, publicize the advantages of the enterprise to the user, introduce the technology, performance and quality level of the company's concrete, and help the user choose the required concrete products; ”

Li Ruoyu took a sip of water, and said: "From the current development situation of the domestic construction industry, the concrete industry will still face a severe test, perhaps the development of real estate will have some stagnation, how to become bigger and stronger in adversity, only by how we improve the competitiveness of enterprises, and the cultivation of internal strength is an indispensable part! Now my energy will be put into other areas, so I want to give it to you in this section of concrete, and I believe that Mr. Xie can do a very good job!" )