Infinia's customer service workshop. Pen ~ fun ~ pavilion www.biquge.info

Li Zong, the customer service manager, led his customer service team and carefully followed the order.

The tinkling sound on the Want Want continued.

The agent tapped quickly on the keyboard and struggled to reply.

There was a tense atmosphere in the entire customer service room.

At this time, a Want Want message popped up on Li Zong's computer.

The content of the message is: Dear Yingque Shiting, hello: We hereby inform you by this letter that Taobao recently received a lawyer's letter from Jinding Law Firm entrusted by Liu Su'an, saying that the information you released about Xia Bing's new free shipping slim retro cheongsam infringes Liu Su'an's patent right on the appearance of the cheongsam. The valid reason for the complaint is: the goods sold by the link are suspected of infringing the intellectual property rights of others, and in view of the fact that your store is a first-time offender, Taobao will now delete it without deducting points.

This message was like a thunderbolt from the sky, and Li Zong was caught off guard.

He hurriedly clicked on the backstage, and the cheongsam link was indeed deleted.

finally became a hit, and the sales of nearly 1,000 were lost.

"What's going on? The cheongsam link is gone. ”

"Just now, the customer was able to shoot, but now the link can't be found. ”

For a while, the customer service was at a loss, and they turned to Li Zong for help.

At this moment, Li Zong is indeed helpless.

This cheongsam is indeed an imitation, and there is no evidence to prove it.

Li Zong contacted Taobao by phone, and the reply he received was that even if you have evidence to prove that you are not infringing, the deleted goods cannot be recovered.

After he put down the phone, he let out a long sigh, what should I do? There is still a lot of stock in this cheongsam.

He didn't even know how to report to his boss Longchen.

But the matter has come to this point and must be reported.

"Knock knock!"

Li Zong knocked on the door.

"Come in!"

There was a voice in the room.

He pushed the door open and entered.

He said helplessly: "Boss, our cheongsam has been deleted. ”

"What do you mean?"

The teacup held by Long Chen hung in the air, frowned, and looked at Li Zong in disbelief and asked.

He was like a child who had done something wrong, he didn't dare to look directly at the dragon dust, and bowed his head and said: "Taobao received a lawyer's letter saying that our Xia Bing infringed on the intellectual property rights of others, and we have been deleted." ”

"Who did this?"

Long Chen slammed the teacup in his hand on the desk, and asked angrily with a burst of anger in his chest.

"A lawyer's letter from a lawyer named Liu Suan. Li Zong said cautiously.

Longchen pressed his temples with a faint ache and said, "Who is Liu Su'an? This cheongsam is made in imitation of the style worn by Xia Bing, I have done this kind of thing for so many years, and today someone has come out to challenge me." ”

He suddenly thought of something, and hurriedly said: "This Liu Su'an, I seem to have seen it in entertainment reports, and the cheongsam Xia Bing wears seems to have been made by him." ”

"What do you mean? I want an exact answer, so go and find it out. Longchen said impatiently.

After spending so much energy and so much financial resources, it looks like it is about to become a hit, and now it is gone, which makes him very unwilling.

Besides, what should I do if I still have so many goods in my inventory?

And this Liu Su'an, without saying hello, even sent a lawyer's letter directly to Taobao, which made him suffer heavy losses.

This made Longchen grit his teeth, even if he was dismantled, he would not be able to relieve his hatred!

"Okay, I'll do it. Li Zong said respectfully.

"Well, let's go!"

……

Liu Suan sat in front of the computer and continued the order.

With this new computer, the work efficiency has improved a lot.

This made Liu Suan very satisfied.

What satisfies Liu Suan the most is that buyers shop by themselves, which saves time, effort and worry.

But not all buyers will take pictures quietly.

"Ding Dong!"

I haven't slept yet. Roaring: [Hello!]

Doremifa: [In.] ]

I haven't slept yet. Yell: [I want to buy your dress.] ]

Doremifa: [Yes, you can take a picture.] ]

I haven't slept yet. Roared: [Can it be cheaper?3500 yuan.] ]

He frowned and clenched his teeth, very helpless.

I haven't slept yet. Roared: [How's it going??, is 3500 yuan okay?]

Dorai Mifa: [gnashing teeth......]

I haven't slept yet. Roaring: [Hehe! Did you bite down?]

Duolai Mifa: [3800 yuan, no negotiation.] ]

I haven't slept yet. Roared: [Don't be cheap, or you grit your teeth again!]

Duolai Mifa: [The product description has already written that there is no negotiation, why are you still negotiating!]

I haven't slept yet. Yelled: [Counteroffer is good for physical and mental health, do you know?]

Dolai Mifa: [Lying down! No bargaining......]

I haven't slept yet. Roaring: [A few thousand things are a few hundred less!]

Dolai Mifa: [Counteroffer again, be careful that I block you!]

I haven't slept yet. Roared: [Boss, you're so ruthless!]

Duolai Mifa: [I'm very busy, I don't have time to talk to you, if I don't buy it, go to another house quickly.] ]

I haven't slept yet. Roared: [Boss, why did you drive people?I didn't say I wouldn't buy it, woo~~]

Dolai Mifa: [If you want to buy it, take a self-service photo.] ]

I haven't slept yet. Roared: [Woo~, the boss is bad~ lewd!]

Liu Su'an is embarrassed, the hateful system, so many rules and regulations, he has turned himself into a "bad lewd" in the eyes of others!

This "lewd" hat is too heavy!

He sighed.

"Wow!"

The dress was photographed.

Hey! I obviously want to buy it, but I have to grind it, it's true! I also buttoned a "bad and lewd" hat to wear, Liu Suan is not happy!

"Ding!"

The system sounded.

[Congratulations to the host for completing the task.] 】

Listening to the system's good news, Liu Suan's eyes lit up, and he said in disbelief: "You mean that the imitation cheongsam of Yingque Shiting has been deleted?

[Host, this system never lies, no, you can go to the Yingque Shiting store to find it yourself, and see if there is still this cheongsam. 】

He found Infinity's shop in his favorites.

He searched for the cheongsam, but what was displayed was: I'm sorry, I found "0" treasures, but I really didn't find the cheongsam.

"Haha...... Great!"

He cheered.

[Host, you can now claim your rewards.] 】

"Okay, good ......," Liu Suan happily returned.

He smiled and asked, "What is the reward?"

[Host, is a classic bag. 】

"Didn't you say last time that it would take some time to get a classic bag?" he asked, puzzled.

[Host, yes, given that the host completes the task ahead of schedule, this reward will naturally be issued in advance.] 】

"Wouldn't it be like a cheongsam?" he worried.

He'd never done a bag before!