Chapter 773 - Violating Tmall's Rules?
"There is also the issue of third-party payment, and some buyers have expressed doubts." Zheng Yun asked another question.
"This is really a problem, I have commissioned a professional unit to apply for a third-party payment license, but it will take time, and I don't have a good way at the moment. We can only let the customer service strengthen the guidance, and we also have a cash collection service, if you are really worried, customers can also choose to collect money to buy goods. Liu Suan has no good solution to this problem, and can only maximize the level of customer service and strive to dispel the doubts of this part of the buyers.
As for getting a third-party payment license, it will take time.
"......" Zheng Yun told Liu Suan all the questions collected in the past twelve hours.
Some problems can be solved now, while others take time.
However, Liu Suan recorded them one by one, and he ordered every problem to go down and ask for a way to solve it.
After analyzing all the problems, Liu Suan breathed a sigh of relief.
He originally thought that he had thought about everything, but it turned out that there were still some things that he had not considered, especially many areas that he did not understand at all.
At this time, Liu Suan heard the shouts of the postal brother outside the door.
"Boss Liu, Boss Liu......" The postal brother shouted downstairs.
"Little brother, if you come, hurry up and move the goods, I'm afraid you won't have time to finish today!" Liu Suan hurriedly went downstairs, and then shouted to the postal brother from a distance.
"Are there so many?" Although Liu Suan called him last night, he still had some suspicions.
If you can't pull out the goods in a day, it should be more than 50,000 orders!
In the past, Liu Su'an had more than 10,000 orders a day at most, although Liu Su'an opened a new website and added new "low-priced" goods, but is this growth really so big?
"If you come in and take a look, the warehouses are almost full, and this is still a few hours of sales." Liu Suan said to the little brother, and then asked the little brother to go to the warehouse.
When the postal guy walked to the warehouse room, he found that the warehouse was indeed full of goods, most of the goods had been piled up to the ceiling, and many employees could only pack them at the door.
"This ...... I called a few brothers to move together, they should be almost there, but I really have to hurry, Boss Liu, let a few of your employees help me move together, I'll pull a car back first! The postal guy was shocked when he saw so many goods, but he reacted instantly.
"Okay, you guys can help the little brother get into the car together, so that the little brother may be able to make a few more trips." Liu Suan instructed several employees at the door.
"Okay, boss, no problem!"
……
While Liu Su'an's company was busy, some people in a department of Alibaba Group's Taobao company were in a meeting.
In response to Liu Suan's real approach, I want to make a deal with it, because some people think that Liu Suan's whole approach is unkind.
"First of all, let me briefly talk about the situation, Duolai Mifa Company has directed a lot of traffic that originally belonged to Tmall to their newly opened website, so it is necessary for me to take measures against this kind of improper behavior!" The man who looked like a small leader said with a serious face.
"Team leader, you have to have evidence for what you say, I haven't seen his Tmall store, and there is a situation where customers are asked to shop on the new website!"
"If he was using other channels to drive customers to the new website, we couldn't help it!"
"Many companies have opened Tmall stores, and they also have their own official websites to sell goods, so I think this is normal!"
"But their sales are too big, which is equivalent to stealing a lot of Taobao and Tmall customers, and our company's revenue has also been affected!"
"We can't give special treatment just because they have a lot of sales!"
"Yes! Originally, there was no rule that these large companies could only sell on Tmall and not on external stations, so this is allowed by the rules, so I don't think we can find a reasonable reason to target Duolai Mifa. ”
There are different opinions, and most people think that Liu Suan's behavior is not problematic.
If Liu Suan was here, he might be so angry that he didn't pay Tmall less than any service fee.
His store and products do not explain the situation of the new website, and the advertisements on his new website are placed on other websites and major TV channels, which has nothing to do with Tmall, not to mention that many companies have their own official websites to sell goods.
After researching for a long time, I really couldn't find any reason.
In the end, the team leader decided to wait and see, as long as Liu Suan did not violate Tmall's regulations, he would not be dealt with at present.
After all, it is true that other companies also have their own websites, and some of them will shop on the official website, so you can't target Liu Suan just because he has a lot of sales, right?
This is just a small episode for the huge Alibaba Group, and even many executives don't know about it.
……
Soon it was almost noon, and the postal guy found that he really didn't have time to pull the goods.
Even if he asked those brothers to pull a few more trips, Liu Suan's warehouse was still basically full.
"Boss Liu, why do I think this goods are moving more and more?" The postal brother is depressed, this has been pulled back and forth more than a dozen times, how can there be a full warehouse of goods?
"That's because there are a steady stream of new buyers buying goods, and there are a lot more goods." Liu Suan spread his hands helplessly.
"I knew I was going to drive the company's biggest car, maybe it's still too late." At this time, the postal brother finally found out that he had overestimated Liu Su'an as much as possible, but the result was still greatly underestimating Liu Su'an's sales.
There is no way at this time, and it is estimated that some of them will not be able to pull until tomorrow.
"That's it, I sold the goods in the afternoon, and let the customer service inform the customer that they need to be sent out tomorrow, but the goods in the morning, you must finish pulling, and you must send them out today!" Liu Suan thought for a while and said.
"That's no problem, I'm going to work overtime to deliver the current goods!" The postal guy patted his chest and reassured.
"That's good, I believe in you!" Liu Suan patted the little brother's shoulder and said with a smile.
"Okay, this car is about the same, I'm leaving, Boss Liu, see you later!" The postal guy said hello, started the car, and ran away without a trace.
Now Liu Suan finally knew that it was urgent to make his own logistics system, and he must lay out it as soon as possible.
Although today is the first day that the new website is launched, so there will be more sales, and the next few days may be slightly less.
But!
After the popularity of the new website starts, and after the old customers have given evaluations, there will be a small climax, and then the sudden warehouse and postal brother will experience a wave of tests.
Only self-built logistics can solve the entire dilemma once and for all.
Moreover, if you build your own logistics and deliver goods locally to the buyer, you can write in the advertisement that the goods will arrive within eight hours across the country, which is his great advantage.
With this, he can also get more buyers.