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Office. Pen ~ fun ~ pavilion www.biquge.info

Jiang Hai sat in his position, a little worried.

Today the situation is a bit bad.

"Bingbing, according to the current development momentum, how do you think we should solve it?" After Jiang Hai called Fan Bingbing to the office, the two were silent for a few minutes.

In the past few minutes, Fan Bingbing's brows were also furrowing, she had been thinking about it for a long time, but she couldn't find the best plan.

But at the moment, he can't sit still like this, Fan Bingbing said: "Jiang Hai, now on the official website forum, there are many customers who have booked mobile phones, all of whom are clamoring for refunds, on the one hand, because there are rumors about kitten technology on the Internet; On the other hand, there is also a relationship of time, after all, the time of three months of goods is indeed a little too long, which makes the opponent catch the problem, and some people feel that they have booked the money in full and suffered a loss. That's why they are clamoring for a refund. ”

"Suffered? So what do you mean, to agree to a refund? "Refund is definitely something he doesn't want to see, because Kitten Technology has developed without financing and looking for venture capital, and it is also related to the pre-sale of this batch of products, and if the money is returned to customers, then Kitten Technology will be in a difficult situation.

"Jiang Hai, refund or not, in fact, it depends on you, refund, it is our benevolence, since customers don't want to buy, there is no need to force it, after all, not all people can't wait. It is also possible to do without a refund, because at the time of pre-sale, it was clearly written that the refund application will not be accepted before the reservation is selected and delivered. It's just that this will make the opponent seize the truth and say that we are forced to buy! ”

Jiang Hai was also a little hesitant in his heart, if Kitten Technology chose to refund, there would undoubtedly be a large part of the rumors on the Internet that would be self-defeating. But what I'm afraid of is that the driving effect, one or two, or even hundreds of customers have chosen to refund, Kitten Technology can withstand some people, but what if 10,000 people. More than 80% of customers have been refunded, how to solve it when the time comes!

"Jiang Hai, you see if this will work, refunds are OK, but we have to evaluate the credibility of innocent customers who have defaulted, anyway, the customers who booked mobile phones have left detailed addresses, for these people, we will not sell the latest products of kitten technology to each other in the future." These people will not be able to participate in any form of product booking activities in the future. ”

"You mean banning refunded customers?" Jiang Hai was stunned.

Fan Bingbing also had a flash of inspiration just now, which was inspired by a TV series she once filmed, which was about a businessman who saved his Internet company in this way.

Fan Bingbing said: "How can it be considered a ban, Kitten Technology has its own credit rating system, and it is not that we breach the contract first, besides, whether to buy our products or not." It depends on who the customers are, then why we sell our products to. Can't it be up to us? In this way, we have avoided this big conflict, and secondly, we can alleviate the return of goods! ”

"You seem to have a point!" Jiang Hai pondered and nodded fiercely, "That's right, now you ignore my love, and I will make you unattainable in the future, that's the truth." ”

"What did you say?"

"I said now you're ignoring me. In the future, I will make you unclimbable! ”

"That's a good sentence." Fan Bingbing felt the same as him.

"Yes. That's a good statement. I think this sentence in the future is the style of our kitten technology. We offer a variety of rewards for loyal customers of Kitten Technology, as well as for those who do not comply with the agreement. We don't have to get used to them. ”

"So we'll do it?"

"Well, I'll talk to Zhang Yawei about this idea right away, and then let her participate in our meeting via a conference call. Make this decision! ”

Now there are only 20,000 customer files of Kitten Technology, and these 20,000 people are counted as the first batch of users of Kitten Technology, for this group of users, in the future, there will be bonuses in terms of credibility, such as what new products will be available in the future, trial, order, these users have priority or even direct purchase authority.

……

At half past nine, in the kitten technology conference room, Jiang Hai pinched the time, pushed open the door, and walked in.

At this meeting, including Fan Bingbing, a total of eleven people, all of whom are middle and senior managers of Kitten Technology, are basically recently recruited into the company, and their loyalty to the company remains to be investigated. Suffice it to say, while these people are observing Kitten Technology, the company is also observing these people. These middle and senior managers may not necessarily stay in the company in the future, but at least for now, they are part of Kitten Technology.

Of course, more than a dozen people in the Jiangnan office at this time, including the main leaders of the production team, were listening.

After sitting down, Jiang Hai stood up and said, "Hello everyone, welcome everyone to join Kitten Technology, I am Jiang Hai, some of the people here have already understood, and some are still unfamiliar, but it doesn't matter, because we will get along for a long time, and everyone will know each other." After speaking, Jiang Hai sat down and then turned to Fan Bingbing and said: "Bingbing, now the meeting begins, and then you will systematically introduce the current situation of Kitten Technology and this year's development plan!" ”

Routinely telling new employees about kitten technology is better than just talking about the current difficulties.

This is where the wisdom of managers comes in.

Fan Bingbing smiled and nodded, and opened the folder in his hand before saying: "Kitten Technology, now has its own intelligent voice software, smart kitten, the number of global installations, has exceeded 20 million, of which there are four versions, namely Chinese, English, Japanese, Korean, in addition to Chinese, the other three language versions of the international market to be developed, and the domestic market is far from saturated." ”

Speaking of this, Fan Bingbing paused slightly, the voice software 'Smart Kitten' is the brightest signboard of Kitten Technology now, after all, 20 million users are really there. Even from anyone's mouth, it can't be said that 'smart kitten' is a garbage software, some people dare to say, when the time comes, there is no need for kitten technology to come forward, those loyal fans of kittens, each of them can spray them to death with a mouthful of spit.

The number of user installations of 20 million is far from the limit of smart kittens, and the number of new smart machines in the domestic market alone is no less than 100 million every year, so you can imagine what a huge market this is. (To be continued.) )