What are you all doing right now? Well, for example, like me, I used to work with banks. Because of this job, I know a lot of people from banks, such as relationship managers, lobby managers, and tellers. I don't know what people's impression of this bank is, but I do know what the impression of these banks is on everyone, because I do hear a lot of complaints.

For example, one of the lobby managers I first knew, well, let's call her Lulu for the time being. Lulu is a lobby manager I've been familiar with since the beginning of my job. In fact, the reason for the first acquaintance is also very strange, Lulu is working in a provincial branch of the four major banks, and there are naturally many companies that have opened accounts in this branch, Lulu, as a relatively young newcomer, was arranged on the second floor, which is the second floor dedicated to corporate business.

Because this is a provincial-level branch, there are more account opening enterprises, so the day is very lively, plus the bank office hall is not very large, the counter is also very few, and the staff is even less. So what if you go earlier? Hehe, no~ For example, me, every time I go to do something, it is obviously two o'clock in the afternoon, everyone must think, two and a half o'clock is early, right? But if you arrive at half-past two, your number may not be until around four o'clock at that time. It's not that there are really so many people to do it, there are not many numbers, and the business is not so cumbersome, but everyone knows that there are many people queuing up at this bank, so everyone will save their business. After the business accumulated for many days, I had to do it, and then I came over, so the time for this bank to do business began to get longer and longer. Later, everyone got used to it, and this bank developed into a holy place for everyone to send interns to run errands, and in order not to delay the company's affairs, everyone even rushed to send interns to line up, and then waited in the company by themselves, and when it was almost over, the interns were calling these clerks to take a taxi. That's when Lulu and I met.

That day I went to do business, at that time just went to work, the business of this bank is not very much, I usually have not been there, but once a month to get a statement is, really do business, I also went for the first time, at that time my master has gone back to give birth to a child, because this bank business is too little, and I did not explain anything, if it is not for the boss to forget the password of the online banking shield, I will not go here to do business, so I naturally don't know that there are so many people in this bank, I do what I do in the unit every morning, I was just ready to go out, calculated the time, and went home from work almost after work, so I went out from the unit at ten o'clock in the morning, and it was already eleven o'clock when I got there, and I realized that there were more than a dozen numbers in front of me that were not called, so I waited, waited for half an hour, and I found out that the number I took in my hand may not be lined up in the afternoon, anyway, I will start again at noon, and I want to come again in the afternoon. I was about to leave when I was stopped by the lobby manager.

At that time, the lobby manager there was Lulu, who was young, beautiful, with a good figure, standing there in uniform and very energetic, smiling and revealing two small tiger teeth, very cute. When she saw that I was about to leave, she knew that I didn't arrive in the morning, and she knew that my company was far away, so she agreed to help me leave an afternoon number and let me come over on time.

When I passed in the afternoon, she really reserved my number for me, and was very enthusiastic to call me to hurry up before going to work, saying that she had put me in the first line. I was also very enthusiastic when I looked at this Lulu, so every time I went to do business or get a statement, I would go over and say hello.

And so we got to know each other. Sometimes I'll go over to chat with Lulu when I'm waiting for business or when I'm fine, and I'm okay anyway. As we talked, I became Lulu's confiding partner, often complaining to me about some bank matters, such as how the customer was doing, and how the manager was. This story comes from Lulu's complaint to me.

Lulu started out as a lobby manager downstairs. This bank has a two-story office hall, and the downstairs is mainly an ATM, a change machine, and an office window for individual users. The lobby manager downstairs serves individual users, to put it bluntly, it is to serve a lot of people of all kinds, and the people who come and go are more complicated. Lulu is the kind of person who is more serious and warm-hearted, and she usually likes to help others, often helps some old men and grandmothers to do business, and teaches them to use the machine, and Lulu is also very patient, so everyone likes her very much. However, some people think that Lulu is a bit nosy, and some think that Lulu is in the way.

But Lulu is the kind of warm-hearted person we are talking about, there are many people in this bank, and it is also located in a prosperous section, there are more people, and it is difficult to find "No. 1" in the public hall, and the same is true of the personal hall downstairs, so there are many so-called "number dealers", and they have begun to resell the number. Lulu didn't get used to this, and chased the traffickers away every time. There are also those so-called investment managers, who often cheat some retirees here, and Lulu will also drive them away.

Let's take one time, Lulu was in a good mood that day, she was staying in the lobby, and it was almost time to eat, and some people began to be lazy, but Lulu was still as energetic as when she first went to work. Here I instructed the old man to fill in the list, and over there I arranged for the old lady to rest on the side, and I didn't forget to send some water to the sanitation workers who were resting at the door.

At this time, an aunt about forty or fifty years old came in, dressed in rags, and there was a smell of rotten vegetable leaves.

"Hello Auntie, what business do you want to handle?"

"I want to transfer money...... But there are so many people, I'm in a hurry......"

"Then you can choose to transfer money at the self-service ATM next to it, which does not need to queue up and is a little faster."

"It's not easy to ...... Numbers are always wrong...... I don't know how to use the machine yet......"

"Well, if you trust me, I can help you turn, do you think it's okay?"

"Okay...... Thank you, little girl......"

Then Lulu took the aunt to the deposit and withdrawal machine, and said as she walked: "Our bank is a little more crowded, and there is more counter business, so the wait is longer...... Next time, if you still deposit and withdraw money, it is recommended to use the machine, which is faster and more convenient......" walked to the front of the machine, Lulu also instructed the aunt where to insert the card, and then where to enter the password, and when the aunt finished entering the password and was about to teach the aunt to enter the account, the text message opened by the aunt attracted Lulu's attention.

The text message reads: Auntie, I am your son's classmate, your son Xiao Ming is sick, and now he is undergoing surgery in the hospital, and he urgently needs 50,000 yuan for the operation, if he has no money, he can't have the operation, the collection account number XXXXXXXXXXX, the payee: XXX, Auntie, it's too late if you don't remit it, Xiao Ming is still waiting for rescue on the operating table.

This Lulu looked at it, isn't this a scam text message that is clearly displayed, this aunt is obviously fooled. Lulu thought for a moment, no, how can this help to turn? I can't just make it clear that this is a fraud, what if it's really a human son? Lulu took her mobile phone, turned around and asked, "Auntie, have you confirmed this text message with your son?" ”

"What else do you confirm, this person is in the operating room, people's lives are at stake, send money first, and I have to go over after the remittance......"

"Auntie...... This is not true, it is a lie, many scammers are like this now, you better call your son to confirm. ”

As soon as these words fell, the aunt here was not happy, and her anger immediately came up, and it instantly increased by several decibels.

"What are you doing! My son's phone can't get through! It must be surgery! Don't stop me from saving my son! ”

Looking at this aunt's excited appearance, Lulu thought about how this liar did it, while patiently explaining to her aunt: "Auntie, this is really a lie!" How can you not believe it? This text message is received by many people in our bank every day, just like the last time I received a call from me that my son was kidnapped, but I am not married. This is really a lie, it's not easy for everyone to make money, don't be fooled! ”

Here Lulu tried to persuade her, but the aunt obviously didn't buy it, and was ready to raise her hand to push Lulu away, but Lulu didn't get out of the way, and the thin aunt naturally couldn't push the young Lulu, this move, the aunt was even more angry, and she yelled at Lulu, so anxious that tears came out.

"Why are you so bad! Why are you stopping me from saving my son! You go away! I'll do it myself! My son is still waiting on the operating table! ”

"Auntie...... This is really fake...... "Seeing that this aunt is groping and about to lose the account, Lulu is anxious, this aunt's dress looks very simple, it is the kind of part-time worker, there is still the smell of vegetable leaves on her body, maybe she is a vegetable buyer, the black green at the moment, the outdated clothes that are not good, the sneakers that don't fit very well for a long time, these 50,000 yuan, I don't know how many days and nights it takes to get up early and be greedy for darkness to earn it back, my children are still studying in school, there are expenses everywhere, and I work very hard, Lulu thinks, Such people must not be allowed to be deceived. said that it was too late, Lulu directly took the key to open the entrance door of the ATM, turned around and went in and stopped the ATM directly, with the black screen of the ATM, Auntie's card was naturally swallowed, anyway, the machine Lulu can't be opened, and the card will definitely have to wait until tomorrow to get it.