Situ hung up the phone and took a sip of tea. She was thinking, "Do you really want to draw lots?" "Otherwise, how can this problem be solved? She was pondering when suddenly, Long Kaiting knocked on her office door and walked in.

"Manager, what a trouble. Haven't house prices been falling all the time? Now there are more than a dozen owners outside clamoring for our company to give an explanation? Long Kaiting was a little anxious.

"Don't worry, speak slowly," Situ comforted Long Kaiting, but he thought to himself, "Alas, I guess this matter is troublesome." “

Long Kaiting was a little embarrassed, they were all old salesmen, and they were so flustered. He touched the back of his head and said, "That's right, manager. Just now, we were really guarding customers in the front hall, and suddenly more than a dozen people came. I was pretty happy, you know, I didn't have a client for days. But when I looked closer, there were a few of my customers in it, and I was a little worried. You know. Yesterday, the price was adjusted, and it dropped a lot. ”

Long Kaiting said slowly to Situ, speaking very carefully. He has been following Situ for almost half a year, and he has experienced a lot of things in the past six months. He is basically familiar with Situ's leadership style, and when Situ said that just now, he just wanted to understand the situation very carefully. Situ was somewhat comforted, these subordinates were finally able to train and be able to go out.

"One of their representatives, Mr. Zhang, my customer, bought three sets on New Year's Day this year. Mr. Zhang told me that our rooms here have now dropped by almost a third, which is unfair to those of them who are buying at a high price. Therefore, the company is required to be able to give the check-out process. He also told me that it would be impossible to ask your company to return the money. Therefore, we asked for a check-out and insisted on checking out. ”

Situ listened and asked, "How many owners are there?" ”

Long Kaiting said, "There are almost thirteen or fourteen households, and they are all anxious. ”

Situ listened and said, "This is normal. If the house you bought falls by 30 to 40 percent, you must be anxious. ”

Long Kaiting nodded, "However, we can't sympathize with them because of this. Remember, we are sales and we can only speak for the company. Do you understand? ”

Long Kaiting said solemnly that there would be no problem. Situ hurriedly called Zhou Yuan, and Zhou Yuan quickly answered and said, "What's the matter?" Manager Situ, why did you remember to call me? ”

Situ said, "Lawyer Zhou, didn't I encounter a big incident. I'm looking for your head office counsel for help! This is more urgent, and now there are more than a dozen owners in the hall of the sales office, asking our company to give an explanation? ”

When Zhou Yuan heard this, she knew that it was a big problem, and asked very seriously, "What's the matter?" So serious? ”

Situ told Zhou Yuan about the owner's request, and then asked, "Lawyer Zhou, you say, how can we reply to them more legitimately?" I don't want to get the company in trouble. ”

Zhou Yuan thought for a while and said, "According to the provisions of China's current effective laws and regulations, the demands of these owners must be unreasonable, and there is absolutely no legal support. ”

Situ listened and said, "That's good, okay, at least I have the bottom in my heart." ”

Zhou Yuan said, "But, Manager Situ, you can't be too straightforward with customers." This will exacerbate the conflict, I think you must know this. ”

Situ said, "Thank you, Lawyer Zhou." I know, I'm measured. Thank you, I'm going to deal with these customers first, and I'm looking for you to get together! After speaking, he hung up the phone and said to Long Kaiting, "Let's go, let's go out." ”

Inside the hall, Kong Qing was dealing with these customers, Situ didn't see Zhang Jing and Lu Fang, these two people probably didn't know where they went. Situ frowned, and at this time Long Kaiting said to the owner, "This is the manager of our sales office, please be calm, if there is any problem, let's take our time." ”

Mr. Zhang, who was obviously their leader, looked at Situ and said, "Manager, that's the case. I also told Xiaolong just now that we, the owners, bought the houses in your community on New Year's Day this year. You see, not only has the price of your house not gone up, but the price has fallen vigorously, and it has fallen by 40 percent so far, which is almost that. ”

Situ beckoned them all to sit down, and Mr. Zhang also sat down, and continued, "We, the owners, are very anxious. When you said that when you bought it, it was already more than 1 million yuan, but now it is less than 700,000 yuan, and we are very anxious. Manager, you know, we are ordinary people, and it is not easy to save a few dollars, and we have saved them one bite at a time. ”

Situ nodded in agreement, and Mr. Zhang continued, "Now, it's like this. Therefore, we discussed several times and insisted on checking out. The price of this house has actually fallen, and it has fallen so much, we can't accept it. ”

After listening to this, Situ said, "Mr. Zhang, hello! We can understand your feelings. But you have to know that the price drop of this house is not our company's problem! You see, several rounds of national regulation and control this year will bring down housing prices! Not to mention the farthest place, it is next to the building near here, which is not falling in price. You have to be clear, this is caused by the market. ”

There was a landlord next to him who was not happy and said loudly, "We don't care about this, anyway, the price of your house has dropped, you have to check me out!" ”

Situ listened and said gently, "Hehe, if I'm not mistaken, our sales contract doesn't have such a clause!" You see, there are also houses sold behind our company, and it is agreed that after a year, the house price will drop by more than 20%, and the company will buy it back. If it is this group of owners, because of the contract, there is still a chance for the company to buy it back. ”

Situ looked at the owner who had just spoken loudly, about forty years old, bald, short and fat, she thought to herself, it was estimated that he was a small businessman. This kind of person has a little money, but not much, is more stingy, and is not easy to deal with, so he must not be given a little hope. She continued, "However, even these customers cannot ask the company to buy back now. Because the time of the repurchase agreed in the contract is one year at the end of the year, their repurchase period has not yet expired. ”

Situ glanced at Mr. Zhang and said, "Did you sign this batch of contracts?" ”

Mr. Zhang looked at the people who came with them, everyone shook their heads, and Mr. Zhang said, "No, we are not the owners who signed this batch of contracts. ”

Situ said, "That's right, these owners who signed this clause all made a special expenditure to buy a house. It's the same as buying insurance. They are equivalent to buying an insurance policy with our company, so in the event of an accident, they can remedy it according to the agreed terms and ask the company to buy it back. However, none of you have bought such insurance, I think everyone is familiar with insurance, you have not bought insurance, how can you let the insurance company compensate you? ”