What Lin Shu said was actually a problem that the person in charge had not thought of at all before.

"Infinite Time and Space" is really popular at the moment, and the highlights are also very dense. Because the light of artificial intelligence is too dazzling, this leads to the fact that in the eyes of many laymen, the main selling point of "Infinite Time and Space" lies in artificial intelligence, and only in artificial intelligence.

But is that really the case?

In fact, artificial intelligence is the key to Infinite Time and Space, but it's not the only thing that attracts players. On the basis of artificial intelligence, Lin Shu has done a good job of all the elements that affect the quality of a game.

"Infinite Time and Space" has been carefully designed in terms of plot, gameplay, and balance of the distribution points of the game's playable content.

He is usually busy with things, and he really doesn't participate much in daily decision-making, but he has more experience in grasping the general direction than anyone else in Xingze. This is an experience that only time and lessons can bring, and it is also Lin Shu's greatest reliance.

Lin Shu didn't care that the person in charge lacked a basic overall view of the game, because at this time, there were actually very few people who had a big picture of the game system. First, it is because although computer games have been developed in China for more than 20 years, the market is still completely immature, and there is more speculation and less market. It is very easy to understand that an unstable market does not allow for mature experience. Second, the current game technology is actually still innovating, there are many opportunities, there are many changes, and people who can grasp the overall trend themselves need high emotional intelligence and strong popularity sensitivity, and there will not be too many such people in any industry.

So at present, there are not many companies in China with mature game production and operation experience, and among these companies, if there are experienced and accurate visions of the overall situation, they must already be core decision-makers, although Cao Hui is currently responsible for the operation and maintenance of "Infinite Time and Space", in fact, he is not a core decision-maker, and it is understandable that he lacks experience.

Lin Shu didn't have time to teach him carefully, but since he mentioned it, he was also an employee of his own hands, so he still had to mention it. He said, "Actually, in my opinion, if game planning also has a discipline, it should belong to sociology. Whether a game can be successful or not depends mainly on whether it meets the pressure relief needs of players, and the pressure that different groups need to relieve is different. ”

"The content and rhythm of the work pressure is different for those who are under strong work pressure and those who are weak at work, those who are physically active and those who are mentally active, those who are casual and competitive." Lin Shu carefully said to Cao Hui, "When we plan a game, we must first understand why players play games, what their purpose is to play games, and what practical benefits games have for them. ”

"Some people play games to relieve the stress of work and life. Some people play games in search of socialization and fun. There are also people who play games to escape the unsatisfactory reality of reality...... Depending on the situation, their needs are different. People who have a lot of stress to relieve don't want to design tasks that are too complex and onerous, which can easily turn their gameplay into another form of work, which is very unpleasant. And those looking for social and fun will want games to have a lot of interactive and cooperative features that can be a bridge for them to socialize. ”

"Artificial intelligence itself is a virtual social network. Although NPCs are not as intelligent as real people, they have the advantage of being on call 24 hours a day, and the ability to talk to them can also socialize and emotionally relieve players. This is the core content of AI, and interpersonal communication is like this, there is a complete process before the player is truly emotionally engaged. ”

"Shortening the process makes the overall effect much less effective. Now the request to increase the probability of triggering the plot is actually just the idea of some players who are eager for quick success and want to abandon the game process of a qiē to directly obtain rewards. It's not surprising that they have this kind of thinking, but Manager Cao, you must know that this kind of practice is not beneficial to the company itself at all. ”

Cao Hui listened, thought for a long time, and then replied, "I understand." I want to figure out how the agents are going to get back to them. ”

Lin Shu smiled and said, "Consider the tone, speak beautifully." ”

Cao Hui nodded, and when he turned around, he thought of a rather beautiful rhetoric.

Later, when the customer service girl encountered a similar problem, she adopted this statement and replied softly: "This is a smart NPC." It's not an ordinary game task, what people do, it's not something we rigidly arrange, right? So don't think that we can arrange an event for everyone a day - when you make friends, that friend will definitely not be able to meet you at first sight today, be close to you tomorrow, and live and die the day after tomorrow, right? Flash marriages didn't happen so quickly. ”

These words were said softly by the customer service girl with a smile, and it sounded very like that. Although the players are still dissatisfied, they are not easy to force.

Of course, there are also some temperamental, noisy people who refuse to give up, and claim that the official setting is too unreasonable, and even threaten to stop playing three times or twice. Whenever this happens, the customer service is kind and patient.

In fact, their real feelings and tone are completely incompatible. A girl rolled her eyes when she turned off the microphone and complained: "Where did you get so many little public acts? I'm used to them! If you don't play, you won't play, and you still have to bet on the company to change the setting? Nothing wrong with it, right? ”

This kind of anger is commonplace in the customer service department, so no one takes it seriously. The experience of being in charge of the shift saw her pouring water like a cow, so he said, "Let's go play a fitness game for a while!" The machine was installed yesterday, we installed eight units on this floor, almost every five people can use one, and now it must be free, go and try! ”

The girl suddenly showed a look of surprise and said, "So many? ”

The manager replied with a smile: "There are only two or three on all the other floors, and we have the most floors." The boss said that the customer service work is stressful, and this thing is suitable for venting, so install a few more. ”

The girl suddenly felt irritable and subsided, and after thanking Lin Shu for his thoughtfulness, she rushed over to vent well.

In fact, threats are threats, and although there are many players who come to complain and talk about the boycott every day, the effect of the real boycott has not been reflected at all. Even the number of registrations and online users of "Infinite Time and Space" is increasing every week with a number that can be discernible to the naked eye, and there is no sign of being confused at all.

The popular Cheng dù is a ride in the dust.

Such a boom is naturally very eye-catching and even eye-catching. Recently, there have been a lot of games that imitate the setting of "Infinite Time and Space", but none of them have become very successful.

However, Beichen recently acquired a foreign company with artificial intelligence technology, which caused a brief heated discussion. As a large game company that once dominated this time, Beichen was still relatively resourceful and competitive in many cases - they obviously knew that Xingze's biggest lead was artificial intelligence.

Yang Ziqi once felt that artificial intelligence would not have a big role in the field of games - because of its huge number, its application in games is limited, and the intelligence level cannot catch up with real people.

And reality proved him wrong. There is no technology in this world that cannot be used, only inappropriate usage. Hoshizawa's game shattered his stereotypical image of the technology.

Compared with the hot discussion in the media about Beichen's action, it seems that Beichen will catch up with Xingze's steps in the next moment, forming a dragon and tiger fighting situation, but Lin Shu just smiled slightly after watching the news.

While everyone was still focusing on the NPC interactive system, Xingze was already continuing to take steps forward. The new batch of expansion packs for "Infinite Time and Space" has been completed, and because of the abundant personnel, the efficiency is higher than that of most current game companies, but the quality is not perfunctory.

At present, most of the employees in the planning department are roughly accustomed to the writing rules of their own artificial intelligence and game systems, and know how to design lines to maximize the error tolerance rate of dialogue logic. This group of employees who are gradually getting started will undoubtedly become Xingze's greatest wealth in the next time.

Lin Shu is also willing to spend money on employee training, and has also set up a new company award, called the Supervision and Teaching Award. After each new employee enters the company, he or she will directly receive a "senior" as a supervisor. The supervisor is obligated to instruct and teach the newcomer for a period of three months. After three months, when the newcomer is able to successfully adapt to the environment and perform well in the work, the supervisor receives a small bonus. At the same time, the most outstanding newcomers within three months will receive a week of paid leave during non-busy periods of the company's business, and the newcomers will directly sign a formal contract and receive key training.

It's a bit like a master and an apprentice in an online game, but it's really effective. With a variety of other courses and internal training, Xingze's employees grow very fast and have a good internal atmosphere. Because of the large scale of the company, the relationship between different departments is almost there, and the sense of competition is heavier, but for Lin Shu, it is also a positive expression.

Also because of the good professional ability of the staff, the four expansion films prepared this time are quite standard. Compared with the previous four worlds, there has been great progress in both architecture and customs.

These four expansions are named "Wild Soul", "Prosperous Age", "Warring States", and "Dreamland", and each expansion has its own unique gameplay.

These four expansions will not be released immediately, or even all at once, and will need to go through a considerable period of post-tweaking before being released one by one in a planned manner.

But you don't need such a large design team.

Before June, Lin Shu transferred about seventy percent of the employees in the planning department, so that they were seconded to Xingze Film and Television Company, and began to write several animation scripts in groups. At the same time, Lin Shu also transferred a group of the most effective personnel in the study of stereoscopic image design in the art department, divided into two groups, one group designed advanced modeling actions and costumes and props for intelligent partners, and the other group cooperated with the crew of "Afterimage of Death" to begin to learn the post-production of stereoscopic films.