Hearing Wu Yue say this, Wan Li immediately gave him another problem.

Wan Li said: "Before our cleaning staff is a performance salary, the more you work, the more money you make, and then the finance department said that the plan we reported was not approved by the general manager of the company, and this reward was canceled. ”

In order to solve this problem, Wu Yue and Wan Li discussed and engaged in a performance salary program, which reduced the basic salary of employees, but increased the performance salary, and the employees worked more and got more, after a period of running-in, the enthusiasm increased, and the personal income also increased.

For this assessment measure that can improve the enthusiasm of employees, Li Wenxin and Zheng Tao are supportive, but the premise is that the performance salary must be high and low, and finally be able to achieve a balance between income and expenditure, to put it bluntly, there is a total of 100 yuan of salary, originally everyone was 50 yuan per person, and now Zheng Tao allows two employees to adopt a competition mechanism, one person can get 40 yuan, and the other person can get 60, but the premise is very simple, the total salary of 100 yuan can not change.

But the biggest loophole in Lianshan's assessment plan is that he ignores or deliberately omits the provisions on punishment, that is, everyone can get overtime pay as long as they work hard. And now I get paid more than I used to.

This situation lasted for a few months, and everyone was very happy, after all, they earned more than before, but the good times did not last long, and the finance department scrapped this assessment plan with a piece of paper.

The reason why the finance department wants to abolish the process, in fact, there are also difficulties, the finance department does not want to meddle in the internal management of the department, for them, they are just a job, how much money others earn and their problems are not very big, but Huazhao's budget is very detailed, and the annual salary is counted, so the performance salary that Lianshan paid before is actually not borne by the hotel, so the finance department directly stopped the plan of the housekeeping department.

If you stop it, there will naturally be complaints, and after a long time, complaints will develop into an emotion, and if the emotions continue more, it will become a public consciousness, and there will be problems.

Wu Yue heard Wan Li say this, knowing that this matter could not be solved nine times out of ten, whether it was a matter of recruitment or performance salary, it was more difficult to deal with or even said that there was no way to deal with it, thinking of this, he said: "Director Wan, I will report the problems you raised level by level, of course, please understand, I am not the boss after all, just an ordinary worker, I can only promise to do my best to fight, if it is really not possible, then please forgive me." “

Wu Yue said this is equivalent to untying himself, of course, he didn't want to dwell on these two issues for too long, so he turned his head and asked Lu Wei and Zhu Ting: "Director Lu and Director Zhu, if you also have any problems that need to be communicated and coordinated, you can also say them together." ”

Since Wanli started, Lu Wei was not polite, he said: "Manager Wu, there is no particularly difficult coordination problem on my side, but there is a procedural problem that needs to be made clear by you." ”

Hearing that it was just a procedural problem, Wu Yue hurriedly asked, "If there is any problem, you can just raise it." ”

Lu Wei said: "All the staff of the front office department add up to only six people, every day our workload is also very large, Hua Zhao stipulates that all guests must be accompanied by the front office department to the room, so my manpower here is not sufficient, but every time the large reception, the hotel arranges for us to count the customer list, help the guests check in, many times to help open the room registration and even collect money, so that the quality of our work directly declines, you see if you can not let us do this kind of extraneous things in the future." ”

Although Wu Yue has not touched the guest room, he also thinks that what Lu Wei said is reasonable, because as Lu Wei's department, the first thing is to provide good service to guests, a platinum five-star hotel, beautiful greeters, handsome personal butlers are necessary, but as Lu Wei said, these people are pulled to do chores, and the natural quality of service is down.

Wu Yue pondered for a moment and said: "Director Lu is right, we can't kill chickens with knives, I think this team registration should still be placed at the front desk." After that, Wu Yue glanced at Zhu Ting and said, "Does Director Zhu have any opinions?" ”

Zhu Ting didn't look at Lu Wei, but said coldly: "There are only two little girls at work at the front desk, and when the group guests check in, it is usually the most concentrated and dense time to check out, and we simply don't have the ability to provide manpower for the team reception." “

Seeing Zhu Ting's attitude, Wu Yue asked Lu Wei: "Is there any better way to properly solve the problem of this team's check-in?" “

Lu Wei couldn't help but be secretly happy when he saw Wu Yue's appearance, and said in his heart that the leader who came up on the rocket was not a bird, it was all wine bags and rice bags, and immediately said: "I don't have any good way now, or I will ask you to find a hotel in other places and ask how to operate." ”

Then Wu Yue asked Zhu Ting again: "Director Zhu, what about you?" ”

Zhu Ting said: "There is nothing special on my side that needs to be coordinated, if there is, I will communicate with you in time." ”

Wu Yue saw that there was no problem with everyone, and directly announced the adjournment of the meeting, and several people went out, Wu Yue lit a cigarette and thought about it carefully, and the other three people sneered in their hearts and left.

Wu Yue obviously underestimated the resistance he encountered in the housekeeping department, he simply thought that the housekeeping department was as simple as those young men in the food department, but he was wrong, the work of the food department has no technical content, and the personnel are relatively simple, even if there is something like Chen Chuan, as long as it is properly solved, it will eventually usher in a win-win situation, but the housekeeping department is different, first, he himself does not understand, it belongs to chasing ducks on the shelf and feeling the stones to cross the river, on the other hand, the three supervisors are deliberately giving him problems.

However, Wu Yue still wants to solve the problems that everyone reflects, he is a more practical person, I hope to help everyone solve the problem in exchange for everyone's support, he thought about it carefully, Lu Wei's problem is easy to solve, he thought that he was looking for Bailu, because the marketing department is the business initiation department, it should not be a big problem for them to send some people to help, as for the two questions raised by Wan Li, he plans to find Li Wenxin, with Li Wenxin's character, he should be able to help himself coordinate.

Who knows, things were completely unexpected by him, and he hit nails one after another at Bailu and Li Wenxin. (To be continued.) )