Chapter 113: Resolving Disputes Cleverly
It's been a long time since I've been to the Ningyuan Silent Cafe, and on this day, Cheng Ning and Li Mo jumped up and down to inspect the work of the café to see the recent operation, but unfortunately they happened to bump into the customers who came to make trouble.
Cheng Ning and Li Mo stood next to the service desk, listening to Sister Wang and the customer talking about things, and after a brief understanding, Cheng Ning knew what was going on.
Here's the thing, when the customer was dining here today, he found a hair in the pizza, and he quarreled with Sister Wang, and he didn't give up, Sister Wang solemnly apologized to the customer, and said that the order was waived for the customer, but the customer was still making a big noise, saying,
How can this be, the hygiene is not done well, what kind of café is opened?
Sister Wang looked at the gradually gathering group of customers, and she was also going to be crazy, but the customer was God, if she offended the customer, she would smash the signboard of the café, but if she didn't offend such an arrogant and unreasonable customer, she couldn't help the café and the boss's trust in her.
When Sister Wang was worried, she saw Cheng Ning and Li Mo standing on the side, as if she had been given a big savior, Cheng Ning signaled Sister Wang not to make a noise, and she walked over to check the hair in the pizza that the customer said, the hair is burgundy, and the hair of the pizza chef is black, and all the waiters in the store have pure black or light yellow hair, except for no burgundy hair, obviously this is not the hair of the café catering master, but the hair that the customer himself put in. And when she put her hair in, she obviously ignored this point in the café.
Cheng Ning walked over quietly and looked at the female customer's yellow hair, obviously, the hair was not the customer's. But when I saw the hair of my companion next to the female customer around me, I suddenly understood, walked over, and said to the female customer,
Hello, sorry excuse me. I'm a customer here. I would like to ask this lady, who was the waiter who brought the pizza you just ate, do you remember?
The female customer looked at the waiter at the café. And he pointed to one of them, and said,
No, it was this waiter who brought it.
Cheng Ning looked at the waiter's hair. It's black, thus. Say to the female customer,
Hello, this waiter's hair is black, not the burgundy hair you see. That's obviously not the waiter's.
Sister Wang looked at Cheng Ning puzzled, not knowing what she was going to do, Cheng Ning continued.
If you look at it again, this is a café that I often come to. It is also a store with a good reputation, so customers like to come here for leisure and entertainment, and of course, I am also on the matter, and as far as I know, the logistics chefs in this store are all black hair, and no one has burgundy hair, so obviously this hair is not the catering master's.
As she spoke, Cheng Ning looked up at the female customer's companion, who met Cheng Ning's bright big eyes, and couldn't help but shudder in his heart, as if he had been seen through.
Cheng Ning walked up to the female customer's companion and said,
Hello, are you a companion of a female customer?
Eun, yes yes, what's wrong?
Cheng Ning looked at it and said,
Oh, it's nothing, I suspect it's yours right now, of course, maybe it's a coincidence, your hair happens to be burgundy, but now that technology is so advanced, we can get someone to help verify your DNA and the DNA of this hair, maybe we can find something.
Don't spew blood, the burgundy haired girl said to Cheng Ning.
Oh, no, I just don't like anyone to slander this store, if this store really has zài health and safety issues, we won't let this store go, it's a big deal that everyone won't come in the future.
Seeing Cheng Ning's full of confidence, the burgundy-haired girl was obviously scared, and nervously pulled the female customer's arm and said,
Forget it, Sister Zhang, don't worry about this store, let's go.
And the female customer was obviously unrelenting, and said to Cheng Ning again,
Where did you come from, you little girl, don't be nosy.
Cheng Ning still didn't care about looking at the female customer's angry expression, and said,
I'm not nosy, I just don't like anyone to bring anything to this store that would damage its reputation, and of course, if it does have these problems, we won't sit idly by.
Later, Cheng Ning took a female customer and a female companion with burgundy hair to a private room, accompanied by Li Mo.
In the continuous questioning and verbal war, Cheng Ning finally learned that it was the female customer who was dumped by her husband, but she had no place to be angry, so she had to run to this store.
Later, the female customer walked to the service desk and apologized to everyone, explained the original situation, and returned the café a clean slate, Sister Wang stood next to her, deeply relieved, and waited until everyone dispersed, walked to Cheng Ning's side and said,
Boss, you still have a way, it's good that you're here, otherwise I really don't know how to deal with this problem.
Cheng Ning said, it would be good to pay more attention next time, of course, we still have to ensure our food hygiene, because I am sure that our food has no hygiene problems, so I dare to ask this, so you still have to take care of the logistics, and let the logistics and catering masters pay more attention in the future, so as not to fall into the mouth.
And this qiē, Li Mo stood beside Cheng Ning, and didn't interject, originally thinking about how to help resolve the dispute, but he didn't expect Cheng Ning to let the enemy take the lead in disintegrating without moving a single soldier, but then these middle-aged aunts are really terrifying, they were dumped by their husbands, and seeing the love and sweetness of other people's lovers, they almost destroyed this thriving café with such a vicious idea, but fortunately Cheng Ning solved it properly, otherwise I really don't know what would happen.
Of course, since then, Li Mo has officially confirmed that Cheng Ning was frightened by the car accident and did not leave any sequelae, but seemed to be a little smarter than Cheng Ning he knew before.
Cheng Ning looked at Li Mo who was looking at him, smiled, and said,
What's wrong, you don't know me, why are you looking at me like this, I'm embarrassed......
Haha, you're embarrassed, come on, just you, your skin has to be two feet thick, I'm embarrassed, it's okay to be blind, don't pretend to be a lady like this in front of me, who doesn't know that you are a female man, Li Mo teased.
Okay, you have seen through this, then I won't pretend, do you admire my way of handling this matter, if you admire, you can praise it, I won't be stingy with other people's praise, Cheng Ning said.
Okay, but you do handle this matter very well, otherwise, maybe the café will really be affected, reputation is very important, especially for people who do business, if the reputation is ruined, the store will be ruined......
Okay, then you can continue to help me take care of this café, I don't want it to fall, this is a café that carries the hopes of many people, and it means a lot to me.
Oh, okay, I'll try my best to help you, you can work hard yourself, just try to make this café listed, then you are a well-known person on the list of China's richest people Oh, oh, no, China's rich woman list...... As he spoke, Li Mo laughed.
Then borrow your auspicious words, Cheng Ning continued. (To be continued...... )。
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