Chapter 282 is pointed

"What did you say" Tao Yumei was a little breathless, as if she had done something unseemly, which made her really angry when she heard it. 『『【Remember our website dashubao mobile version dashubao】

"Vice President Tao, don't be anxious, I didn't say that you did something wrong, I just think this kind of thing can be solved better." Gu Xinning reassured.

"Hindsight." Tao Yumei couldn't whisper angrily, and then raised her voice and said, "In that situation, if you can think of a solution, you can do it quickly, and you can still think about it."

"Vice President Tao's solution is no problem." Gu Xinning ignored the angry Tao Yumei, and said calmly, "It's just that these things shouldn't be done by the vice president." There are salesmen and floor managers in the mall, and Vice President Tao only needs to explain one person to do it. ”

"Isn't it the same for everyone to do" Tao Yumei sneered, "Am I more noble than the salesperson and the floor manager?"

"There is no distinction between high and low." Gu Xinning didn't drill into the trick given by Tao Yumei, and it was not her problem to cause dissatisfaction among employees. "But the position of vice president is not suitable for picking clothes for customers, this should be the business of the salesperson, the specialty of the salesperson." "They're thinking about selling the goods, not whether they're right or not." Tao Yumei said unceremoniously. Gu Xinning admits that Tao Yumei is right, but she just says: "No matter what, the vice president shouldn't do it." The next time this VIP customer comes back, Deputy Tao will always help her choose clothes again."

Tao Yumei's face was red and white for a while, and when she faced a problem that needed to be solved, she could accept it if she asked her to do so. But the customer took the initiative to ask her to choose matching clothes, that is not good, how can she do that kind of thing, she is not the customer's maid.

Gu Xinning's words were to the point, and the conference room was silent.

"If this is done by the salesperson, the next time the customer comes, let the salesperson choose for the customer, which is the job of the salesperson." Gu Xinning made persistent efforts, "Even if the salesperson is deficient and may not be able to choose the clothes, Vice President Tao can completely guide the salesperson on the side, and the next time the customer comes, the vision may not be so picky, and there is no need for Vice President Tao to go out in person." ”

Gu Xinning's words completely vetoed what Tao Yumei did.

She came out to solve this matter, as if it was for the sake of the show, and she could have asked the salesperson or the floor manager to solve it, but she preferred to do it herself. This is good, but it is difficult to ride a tiger. If this VIP customer comes again and asks her to choose clothes by name, should she go over?

Not going will make the customer unhappy, and going is a self-defeating identity. Tao Yumei's head is big. "It's useless to think about this matter now, let's find a way to solve it when it happens. Maybe our VIP customers are reasonable and won't make such a request. Gu Xinning said lightly, hiding that trace of schadenfreude in her heart.

Reasonable

Tao Yumei's heart sank even more when she thought about it, if she was a reasonable person, she wouldn't think about complaining about the service of the mall.

The more I think about it, the more I feel that the future is bleak.

"There's one more thing to do at this meeting." Gu Xinning took out the thick stack of investigation reports, "Before I talked about the construction of a centralized distribution warehouse, the employees of the marketing department and the investment department have gone to investigate some places and selected a few suitable places to build a warehouse, I plan to take a look in a few days." ”

"The warehouse distribution is distributed in several places, so can the background management be better?" asked Song Jianzhong.

"Now that the back-end management has actually been separated, any commodity that goes from the warehouse is a fax." Gu Xinning briefly explained, "The goods needed by the mall will be faxed to the warehouse, and the fax will be sent to the background management, and the delivery operation will be carried out through the fax of guò, and after the mall receives the goods, it will also confirm the receipt operation in the background management." ”

The people in the conference room listened carefully, and Gu Xinning continued: "The fax is signed by the manager of the mall and the head of the warehouse before counting, and the warehouse is responsible for the delivery and transportation problems, and the receipt is responsible for the mall, and the background management does not need to count the goods." No matter how many warehouses there are, as long as the shipment is made by fax, there will be no mistakes in the back-end management. ”

Gu Xinning made it very clear, and also clearly divided rights and responsibilities.

She has thought about this matter countless times, and Gu Xinning has also thought about the small details around her, although she is not sure that there is no mistake, but there will be no obvious problems.

"Why did you think of building the warehouse separately" Song Jianzhong pondered for a moment and asked again.

"Because shopping malls are all over the place." Gu Xinning said, "The places I chose this time are suitable for radiating the whole country, so that they can be transported nearby, and in a few years, the cost of building a warehouse can be earned back from the transportation fee." ”

Regarding the opening up of the online market, Gu Xinning did not mention it, the idea is not mature, and she wants to think about it slowly.

"In the future, the back-office management staff will no longer belong to the shopping mall, and the salary will be paid by the headquarters, and they will no longer count the receipts, but the shopping mall and the back-office management staff will still be responsible for the inventory at the end of the month." By doing so, Gu Xinning separated the back-office management from the mall, and they no longer had to link it to the mall's profits, and they no longer had to settle the accounts for the mall.

Although the new backend management system was able to spot something wrong on the server, it was a huge number and it was a task to find it.

Extracting the back-end management can eliminate the collusion between a large number of shopping malls and the back-end management, and make false numbers to level out the numbers.

"Doesn't this increase the salary burden of the headquarters," Tao Yumei disagreed, "There is only one back-end management in a shopping mall, but in total, there are more than one or two, and the burden is too heavy." ”

"The mall's earnings have been partially adjusted." Gu Xinning motioned for Ding Chen to send the text down.

This is a new measure of mall distribution, sales commission, and reward, which increases the cost that the mall should pay, but also increases the incentive commission.

In other words, Gu Xinning calculated the salary of the back-office management staff. Because the income of the mall will collect a part of the money to the headquarters, Gu Xinning overcharged this part of the salary to maintain the balance of the salary payment of the headquarters.

It is undeniable that at this time, the salaries of the staff of the shopping mall are reduced a little, but not much.

However, after the sales of the mall completed the basic quota, the increase was higher than before. The better the sales, the better the revenue of the mall, the higher the salary of the employees, and the expenditure for the back-office management staff is nothing. The back-office management positions are taken over to the headquarters, and the shopping mall cannot be allowed to pay back this part of the salary, and the headquarters cannot bear the salary of so many people, so the profit commission reform of the shopping mall must be carried out