Chapter 51 Customer Fellowship

Chapter 51 Customer Networking Club

After the three of them finished speaking, Yang Qianxun continued to prepare to go in to find someone, Liu Zhiyang and a boy with a key came out, and the boy opened the car door one by one and let the master get in the car and fiddle. After a while, two young boys came out, each holding a few boxes in their hands, saw Li Hao, and went over and said, "Mr. Li, we have to install the GPS tracker first." ”

Li Hao asked: "How many are in a car?" ”

"Two." A boy replied.

A master next to him asked, "Is it where our car is running with this thing, you all know it?" ”

"Yes, we can see it from the computer, and we can all know if your car is driving or parked at that time." The other boy replied.

A master jokingly said, "Then if we don't pay the loan, you will definitely find us?" ”

"Of course you can find it, unless you remove the GPS." The boy said with a smile.

"When can it be dismantled?" A master asked again.

The boy replied: "After two years, when you have paid the loan, you can tear it down yourself, and you can't tear it down if you don't pay the loan, otherwise we will think that you have maliciously evaded the loan." ”

At this time, Yang Qianxun came to their office, Wang Rui followed, and said to a staff member, "Give Honghao Logistics Company two red silk sheets to each new car, and teach them to tie them to the front reversing mirror when they go to the sorority site tomorrow." After he finished arranging, Yang Qianxun asked him: "Who are we going to do with the car purchase procedures?" ”

Wang Rui said: "Mr. Yang, wait a minute. After finishing speaking, she entered the office inside, and Xiao Yan, who had taken them to see the car before, came out and greeted her: "Mr. Yang, I'll take you to go through the formalities." ”

Xiao Yan took Yang Qianxun to the financial room, and then returned to the office where he was, going through the formalities one by one. Xiao Yan handed Yang Qianxun the sales slip of the nine cars, asked her to sign her name one by one, and then tore off the one that belonged to them and handed it to her one by one.

Xiao Wang of the finance office found her and said: "Mr. Yang, your deposit, 90,000 yuan to be transferred to these nine cars, you need to write a certificate, we can do the accounting, and then you return the receipt of the 500,000 yuan deposit we issued to you before, and I will give you a receipt for a deposit of 410,000 yuan." The rest of the down payment and the taxes and fees for each car add up, how much should be paid, I have calculated it to tell you, and it will be directly transferred to our company's account when the time comes. ”

Yang Qianxun agreed, and Xiao Wang went back to his financial room. After a while, a girl came up with a stack of photocopied materials and a big bag in her hand and said: This is the information for each car, for you. ”

Yang Qianxun took it and looked at it and asked her: "Why are these invoices photocopies and not originals?" ”

"You bought a consumer loan car, and the original will only be given to you after the loan has been paid off in full. We keep it until the loan is paid off. ”

"But we paid for it!"

"Mr. Yang, we do this for all the consumer loan cars."

"But we have to go through the licensing procedures, and we also need the original?"

"If we need the original, we will ask Xiao Yan to bring it over and return it when it is used up, and the DMV generally accepts copies." The girl said patiently.

Yang Qianxun reluctantly put away the invoice and no longer reasoned with her. At this time, Liu Zhiyang came over and called her: "Sister, let's go to dinner first, Mr. Li has already sent two groups of people away, let's go out and wait for him, and then come back in the afternoon." ”

After finding a small restaurant nearby for lunch, I didn't go back to the dormitory to rest, and went directly to Yuanda, where the two boys who installed GPS were still busy in the car. Yang Qianxun walked into the broad office, but he hadn't gone to work yet, and there was no one in the office, so he had to go back to the door, wait for them to go to work, and then go through the following procedures.

In the afternoon, the customers who picked up the car did not go to the gate of Yuanda, and when eating, Li Hao made it clear to them, and so on at half past two o'clock tomorrow afternoon, he drove the car directly to the door of the West Lake Hotel to participate in the customer gathering held by the liberation of Yuanda Qinghai, and after the event, he drove from the door of the West Lake Hotel to the parking lot area for maintenance.

After a busy day, I finally finished the formalities for a new car. Li Hao drove the car and pulled Yang and Liu to the vegetable market to buy vegetables, preparing to go back to cook for the twelve car keepers.

After eating at noon the next day, Li Hao took the drivers to the gate of the Yuanda branch early, commanded the drivers to drive the new cars to the car wash, spent 30 yuan per car to clean them, and then drove to the opposite side of the West Lake Hotel to stop, and the rows were open. Waiting for the drivers to tie the red silk on the rearview mirror, Yang Qianxun stood across the road and watched, feeling very beautiful, took out his camera and took a few photos, ready to put them on the company's website.

At two o'clock, Yang Qianxun greeted the drivers standing at the door, followed her into the West Lake Hotel, in the lobby on the first floor of the West Lake Hotel, there were two tables, the staff of the Yuanda branch stood in front of the table and were busy, and when they saw Yang Qianxun and his party walking in, they immediately greeted: "Mr. Yang, please come and sign the masters." Yang Qianxun nodded, asked the driver who followed her to sign, the driver put down the pen after signing, and a staff member handed him a delicate men's leather bag and a large water glass. The driver took it and stood on the side and didn't know where to go, Yang Qianxun said: "Take the elevator to the third floor, there must be reception staff, you go up first." ”

After signing one after another, Yang Qianxun also signed his name on the back of the signature form, and also received a gift and took it to the third floor. A small venue with a capacity of less than 100 people was packed. The guests were all sitting in their seats chatting, Yang Qianxun stood at the door and looked inside, Li Hao, who was sitting at the front, beckoned to her, she squeezed in and sat in the empty seat next to Li Hao. At half past two, the event officially began, Wang Rui presided, the directors at all levels of the Yuanda branch spoke, expressing their determination, Zheng Forest did not come to the stage, and then the customer representative spoke, and the first person to be called was Yang Qianxun. Yang Qianxun took the speech he prepared, walked on the stage calmly, looked at the heads of the people staring at her in the audience, bowed first, and then opened the speech, and read it in a straight voice:

Leaders of Yuanda Branch, new and old friends, good afternoon!

I feel very honored to be able to participate in this event organized by Yuanda Branch! We are a new logistics and transportation enterprises, so far, in the broad branch booked fifty cars, yesterday, we have been very happy to receive the first batch of new cars, for the warm service of the staff of the broad branch, we are very grateful!

Speaking of which, she gave up the speech and gave an impromptu speech: As a customer, I will stand in the customer's position and say a few words, every enterprise hopes that customers will come like clouds, and every great guest is willing to feel at home, but everyone has thought about it, these two are complementary to each other! Of course, if your team members do not do their jobs well, every visit makes customers very uncomfortable or even sad, will they feel at home?

On the other hand, I would like to talk about commitment and integrity. This is an indispensable personality standard for being a business owner. A company without integrity, customers will not deal with you a second time, a business owner who says it does not count, will not win the respect of partners, I hope that Yuanda Branch is an integrity-based enterprise, but also hope that the boss of Yuanda Branch is a good partner who re-promises.

I just listened to the speeches of the managers of various departments of Yuanda Branch, I am very excited, if we can really do what the managers said, I believe that the customers and friends here will be very confident in the cooperation with Yuanda Branch. All our customers hope that the business of Yuanda Branch in Xining will be better and better, hope that Yuanda Branch will be like a cloud, and hope that every time we walk into Yuanda Branch, we will feel at home.

Finally, I wish Yuanda Qinghai Liberation Branch a prosperous business and a wide range of financial resources. Thank you!

In bursts of applause, Yang Qianxun bowed again, and then walked off the stage. Li Hao looked at her with a smile and whispered, "Startle me, I'm really afraid that if you say something to Zheng Linlin, you will smash other people's fields." ”

Yang Qianxun also whispered: "I'm not so unreliable, but I don't want to say a few words to stimulate them, and I'm not reconciled, it's interesting enough to say this." ”

Wang Rui said on the stage at this time: "Thank you Mr. Yang for your speech, Mr. Yang put forward to us as a sales and service work should be the goal and direction of the future, on behalf of the company's leaders, I would like to express my gratitude to her, at the same time, we will also work hard to make the guests like a cloud, feel at home, I hope that customers and friends in the future exchanges, timely to us to put forward valuable opinions and suggestions, thank you again!" ”

Then another customer representative came up and spoke, what was said, Yang Qianxun listened carefully, although it was also a draft of the speech, because the voice was too small, the words were not clear, and she didn't understand it very well, so she stopped working hard, and sat in her position thinking about things randomly. After several customer representatives finished speaking, a staff member of the Yuanda branch came to the stage and introduced a new car, and talked for nearly an hour, several customers ran out, Yang Qianxun looked behind, and their car maintenance customers also had four or five people running out, thinking that such a party was too boring, and it would definitely not be like this if I held it.

Fortunately, Yuanda also arranged a sumptuous dinner at the West Lake Hotel, otherwise it would be too boring, and now, at least the car maintenance customers can have a full meal. During the banquet, Liu Zhiyang, who was sitting next to Yang Qianxun, smiled and whispered to her: "Sister, when you came to power, I really sweated!" Seeing that you don't read the speech, and thinking that we are so unpleasant with Yuanda and Lao Zheng, you have to take advantage of the presence of so many of their customers to make them look good! ”

"you, am I so unreliable? I don't think you're worried at all, you want to see jokes, right? ”

"No, it was a feeling that something was going to happen at the time, but you stopped it in time, it's really a little regret! Hehe. ”

Yang Qianxun said seriously: "We don't have any deep hatred with Zheng Linlin, and there is no need to smash people's fields, we will continue to pick up the car in Yuanda in the future, don't think about it, eat well." ”