Chapter 0062 - Establishing a System
On the second day after accompanying Zhao Weidong back from the inspection, he began to arrange these things, first arranging for a deputy manager of a department of Pacific Hongyuan International Bank to serve as the head of the finance department in the shipyard, and the former minister of the finance department was transferred to the bank as the deputy department manager, so that both sides were more satisfied with the transfer and were willing to accept it, as the deputy manager of the bank, he was transferred to the shipyard to be promoted, and the head of the finance department of the shipyard was transferred to the bank to serve as the deputy manager, although it was a demotion. But the treatment is good, so there is no opinion.
The second thing is to immediately pay $1 billion to the shipyard, and at the same time, the shipyard should prepare a plan for the use of funds as soon as possible and submit it for approval. The third thing is to arrange the establishment of the quality management system of Hong Kong Dayang Shipbuilding Co., Ltd., which is also a top priority, only the establishment of an advanced quality management system, change the past backward management system to the enterprise to bring the twilight, so that the enterprise has no vitality, if there is no supporting the establishment of an advanced quality management system after the injection of huge funds, the effect will be greatly reduced.
In order to establish a new quality management system better and faster, Di Lingjun decided to send the people who participated in the establishment of the bank's quality management system to the shipyard for guidance, especially to Qian Tonggang, the person in charge of the team:
"Mr. Qian, the guiding ideology of the establishment of the quality management system this time is: Hong Kong Dayang Shipbuilding Co., Ltd. is required to regard quality as its own life, and the factors that can affect the quality are human, technical and management factors. Through the establishment of the quality system according to the requirements of the eight principles of management, the human, technical and management factors can be under control, and play a role in eliminating unqualified, especially to prevent unqualified, which is also the basic guiding ideology of the system. It is the key to your entry into Hong Kong Dayang Shipbuilding Co., Ltd. for guidance this time. ”
"Mr. Di, I will definitely handle this matter well according to the guiding ideology you put forward. What else do you have to explain? ”
"Mr. Qian, you must strictly implement the eight principles of management into all aspects of the quality management system, and closely combine them, so as to build a best quality management system. I'll just make these suggestions, and nothing else, you can go. ”
"Mr. Di, I have recorded everything you said, I will do it strictly according to your requirements, I'm leaving."
Qian Tonggang led the executives of more than a dozen banks to establish a system, first held a management meeting, conveyed the group's instructions, and introduced the experience and effect of the bank's establishment of the system, and the management of Hong Kong Dayang Shipbuilding Co., Ltd. was also the first time to contact such an advanced and effective management system.
They are all experts, a hearing to know the great value of the whole system, in contrast, obviously feel their own in the management of why is very difficult, but the effect is very poor, the entire shipbuilding enterprise thousands of employees, involving thousands of parts of the collaboration, are taken care of the east, can not take care of the west, often take care of the other, the quality of shipbuilding has not been able to improve, the time of shipbuilding is long, the problem of high cost can not be solved for a long time.
They are well aware of the problems existing in the current operation and management system, and they also feel the pain of the skin, but they have no clue how to carry out the transformation, and some small transformation effects are not obvious.
Now Qian Tonggang's experience introduced to them is a revolution in the management system, through the establishment of a documented quality system, so that the design, production, procurement, after-sales service and other product quality formation of the whole process of control of all aspects of the process has been strengthened, change the "rule of man" to "rule of law", so that the enterprise has changed the traditional arbitrary management in the past, into the track of standardization and standardization.
The general manager does not have to personally grasp the daily work, and authorizes the management representative to be fully responsible for the operation of the system, and only needs to control the annual management review meeting to understand the operation of the system and deal with some major problems.
This system is so good, it is definitely the most advanced management system in the world, and all the management of the shipyard has thought of it at the same time.
With the understanding of the management of Hong Kong Dayang Shipbuilding Co., Ltd., it is much easier to do, they were originally in the chairman of the board of directors to inject huge funds, a wide range of incentives to improve employee salaries, in the chairman of the board of directors of the grand vision of the encouragement, is ambitious for the enterprise to dig up and work hard, now can have such an advanced management system, the development of the enterprise will have a huge effect, they are even more overjoyed.
After consultation between the two parties, it was decided that: (1) education and training, unified understanding, including training for top management, middle management, and executives;
(2) Organize the implementation, draw up the plan, set up the quality system leading group and the document preparation team, and determine the distribution of functions;
(3) Determine the quality policy and quality objectives, the quality policy should be consistent with the company's general policy, reflect the characteristics of the product and the industry, the quality objectives should be quantitative, measurable, and require personnel at all levels to understand and implement;
(4) On-site investigation and analysis: analyze the current situation of the system, find out the advantages and disadvantages of the current system, analyze the existing institutions, and analyze the structure level and quality of personnel;
(5) Through the establishment of the quality management system in the process of training and broadcasting, briefings, slogans and other media publicity, in the enterprise to form an atmosphere of quality management, the quality awareness of all employees has been improved, and the sense of quality responsibility of the owner has been strengthened.
With the joint efforts of the executives of more than a dozen banks and the management of the shipyard and the special personnel assigned by Qian Tonggang, the establishment of the quality management system has progressed very smoothly and achieved good results.
The first is to establish a quality management program that can control all processes, and the shipyard's quality management is through the management of each shipbuilding process.
The second is to control all processes and prevent non-conformities that may arise in all processes.
The third is the basic requirement for the content of the quality management system document: what should be done should be written, what should be written must be done, and the results should be recorded.
The fourth is continuous quality improvement, striving for customer satisfaction and achieving continuous quality improvement should become the eternal goal pursued by managers at all levels of shipyards.
The fifth is that the established quality system must make the cost and quality continuously optimized; The sixth is to continuously improve the system through internal quality system audit and management review.
The seventh is to do a good job in quality management in the shipyard of the general manager, who must determine the quality policy, determine the responsibilities and authority of each position, allocate resources, designate a manager representative to be responsible for the establishment and operation of the quality management system, and be responsible for management review.
With the joint efforts of many parties, Zhao Weidong also went to the scene many times to guide and solve many difficulties in details, and all the normative models were established by Zhao Weidong, because other people did not know what the normative models were like.
The only thing Zhao Weidong knew, thinking that he couldn't express the complete system requirements since he racked his brains, and watched the chairman write the structure, program documents, and quality forms of the quality manual that was difficult for everyone to compile.
Those who have not participated in the establishment do not know, and those who have participated in the establishment know that this is a system that is completely different from the enterprise management system currently in use, and it is something that no one in the world has done at present, and everyone is doing pioneering work, and the difficulty can be imagined.
Moreover, the quality management system of later generations is the result of continuous enrichment, improvement, summary and improvement of enterprises all over the world in decades of business practice, which contains countless painstaking achievements and achievements, so the difficulty of doing a good job can be imagined.
It can be said that without Zhao Weidong, it is impossible to establish this 21st century quality management system, which makes the relevant personnel of banks and shipyards worship Zhao Weidong, and thus creates a group of backbone loyal to Zhao Weidong, and influences and drives a large number of backbone loyal services to the company, and also makes a good reserve of talents for the rapid expansion of Zhao Weidong's enterprise.
The quality management system of Hong Kong Dayang Shipbuilding Co., Ltd. fully meets the standard requirements of the mature version of the later generations, but it has not passed the certification of the certification body.
After the operation, the whole look of Hong Kong Dayang Shipbuilding Co., Ltd. has been completely changed, and all people know their job requirements and standards. The original Hong Kong Dayang Shipbuilding Co., Ltd. was affected by the traditional management concept, and its management was chaotic, and the phenomenon of setting up posts and unclear responsibilities and powers was more serious.
In fact, every employee in the company is related to the formation of quality, and the understanding that quality is only related to the general manager or management is wrong.
Through the implementation of the quality management system, the relationship between the organizational structure is further straightened out, and the job settings, work requirements and responsibilities of each position are clarified, and the phenomenon of ripping and shirking responsibility is reduced, and the work efficiency has been significantly improved.
Only in this way can we be at an advantage in this fiercely competitive market economy. The quality management system standard also emphasizes the continuous improvement of the quality system through internal quality system audit and management review, so as to make the operation of the system more and more effective and constantly adapt to the ever-changing market.
Zhao Weidong proposed a transformation plan that has a significant impact on the company's development to Guo Guangxiang and several senior executives, Zhao Weidong said:
"Mr. Guo, and a few of you, I have an idea to put forward and discuss it together."
"Chairman, you said, we will resolutely do it."
"That's the case, I think our shipbuilding period is very long, without changing this status quo, we will never be able to enter the ranks of the top shipyards, in order to change this status quo, I suggest process reengineering, that is, the hull processing process, divided into three, become three processes, the current whole ship is built together: hull section processing, hull section painting, hull pre-outfitting assembly, which can greatly speed up the construction of the whole ship."
"Chairman, according to my understanding, there is no shipyard in the world that uses this process for shipbuilding, is it feasible for us to do so?"
Chief designer Gao Chengliang immediately put forward his own views and said.
"Mr. Gao, you think, if we all things are behind others, we can't surpass other enterprises, we want to innovate, the front of management innovation, you have seen the effect, it can be seen that innovation is an important means of unconventional development of enterprises, and the process reengineering I proposed in front of me is also an epoch-making innovation, and will soon become a model for other enterprises to learn, and we will continue to innovate in the future, so that enterprises can always be full of vitality."
The five senior executives of the shipyard listened to Zhao Weidong's words, and they all fell silent, the chairman was really far-sighted, all he saw was not what he and others could see, and the future with such a boss was really limitless, and they were determined in their hearts to create a legend in the shipbuilding industry with their chairman. General Manager Guo Guangxiang said:
"Chairman, we will definitely reengineer the shipbuilding process according to your requirements, and decompose a hull processing process into three processes, so as to realize the extraordinary development of Hong Kong Dayang Shipbuilding Co., Ltd. and realize the lofty and grand goal of building the world's largest shipbuilding company proposed by the chairman."
"If each of you has innovative thinking, everyone can do what others can't do, the future of our enterprise will be infinitely brighter, our Hong Kong Dayang Shipbuilding Co., Ltd. will have a great future, you will also become the boss of the global industry, you will also leave a good name in the history of shipbuilding, become a celebrity who created the history of shipbuilding."
Several of their senior management were enthusiastically and excitedly talked by Chairman Zhao Weidong, and they secretly determined that they must work hard in their own enterprises to create extraordinary performance.