Chapter 331: Something Happened and Smashed a Thousand Waves [One Update]
"If you have the money to buy Samsung......
This is clearly heard, but it is just a vent of 'personal dissatisfaction', which probably means 'it is none of our business how much you want to buy, but don't be difficult for us'.
If it can be understood from the other side, there is a suspicion of 'sarcasm' hidden in the sentence, as if to say, 'Why don't you buy Samsung when you have money?' What to show off here. β
So as soon as these words came out, the Xu family was furious at that time! Zhou Yang suppressed everyone and asked, "Which of you is the sales manager?" β
"Our manager is not here, you can just tell me something." Samsung salesperson Qin Lixin said.
She was a little flustered now, but she still had a professional smile on her face, thinking to herself: "Look at how you are going to make trouble, if you dare to make a move, I will call the security guards and police directly......
"When the reporter comes, I'll sue you for a 'bullying clerk'! Is it great to have money? Not a dirt bun yet? β
"Okay......" Zhou Yang is really angry now! Even after saying a few 'good' words, the Xu family blushed and held their breath in their hearts, wanting to speak but afraid of causing trouble.
Only Xu Dandan blushed and was ready to speak for the idol, but before he could speak, he was stopped by Zhang Fan raising his hand.
Zhang Fan looked at Qin Lixin and smiled: "It's okay, if we want to complain about you, can you handle it?" β
"You ......" Qin Lixin choked for a while.
A colleague and friend on the side rolled their eyes and interjected: "Yes, please prepare a complaint letter for this gentleman first, and we will pass it on to him when the manager comes." We will inform you of the outcome by email or phone in a few days. May I? β
"Yes." Zhang Fan nodded, sat down at the counter and said, "You should have a relevant complaint form, right?" Please bring me a copy. Zhou Yang called Kong Fei and asked her to contact a Kowloon law firm......"
"I'm sorry for the two young ladies. We don't know much about the laws of Hong Kong. We'll leave it to the lawyer in a while. Now on to the issue of 'Samsung Customer Service'. Is this the quality of service at your Samsung? β
"Don't say that we are copycats. Even the cottage is at least better than the quality of your service! β
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The words fell. Qin Lixin and his friend who helped to speak froze, and their faces turned white. The other Samsung employees looked at each other and didn't dare to talk.
They know very well that if a lawyer intervenes in this matter, no matter whether they can agree to the lawsuit or not, this job will not be kept!
When Qin Lixin said that just now, he also saw that 'these mainland tourists don't understand anything, and they only know how to make a lot of noise when they encounter something', so they have the courage to add the concept of personal feelings to the service center.
If the manager had been there, she would have to apologize immediately. If the circumstances are aggravated, he will be dismissed on the spot.
"That's it! Our Dabai service is a thousand times better than you, ten thousand times better! β
Xu Dandan fought back excitedly, and then introduced to his parents: "Parents, second uncle and aunt, you don't know yet, right?" This is my idol Mr. Zhang Fan, this is my second brother Mr. Zhou Yang......"
"I'll tell you to go back early, and I'll order it for you online...... Wait two months, we will have an upgraded version of Dabai S1. Right, Boss? β
"Hmm." Zhang Fan nodded and smiled: "Hello Mr. Xu, Mrs. Xu......"
"Oh!" Father Xu came back to his senses, and excitedly shook Zhang Fan and said, "Hello Mr. Zhang, Mr. Zhou." I didn't expect to meet you here today......"
"Are you Mr. Zhang Fan? I said how did I think you were a little familiar just now? My Dandan likes you, and you mention ...... to us every day."
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As they spoke, the Xu family happily shook hands with Zhang Fan and Zhou Yang, and most of the anger in their hearts disappeared. Their conversation also attracted the attention of other mainland tourists as well as local young fans.
After a while, a large group of people gathered in front of the Samsung counter and took photos happily with the Samsung salesman who was in a daze as a 'background wall'.
Most of the clerks and shop owners who watched the excitement around didn't know Zhang Fan. Seeing this scene, he regarded him as a star in the mainland, standing in place and looking at it curiously.
About ten minutes passed. Qin Lixin's friend whispered a few words in her ear, and after a while, the two came out of the counter together and squeezed into the crowd.
"Sir, we just had a problem with our service attitude, can you please not expand the incident? We would like to apologize to you. β
"Now you know to apologize? Wasn't that pretty impressive? β
"That's it, call your manager, let's talk about things today......
Everyone gathered together, and when they heard the Samsung salesperson apologize, they vented their dissatisfaction. Next to him, Qin Lixin's face was flushed and almost bleeding, but in a few seconds, he began to shed tears. The other man's face was full of panic.
Zhang Fan and Zhou Yang glanced at each other and looked at the two of them: "It is not the two of us who should apologize, but this little sister and their family." They are your direct consumers, your customers. β
"If they accept the apology, it's over."
Hearing this, Xu Dandan's family, including tourists from the surrounding continents and local fans, felt indescribably comfortable and liked. And Zhang Fan's gentle and intelligent handling method also left an excellent impression on them.
At this time, Qin Lixin and his friends next to him breathed a sigh of relief after hearing this, and solemnly bowed and apologized to the Xu family before the manager came. This big family is not bad, seeing that the other party is apologizing and bowing, just wave your hand.
Seeing this, Zhang Fan and Zhou Yang turned around and returned to the Nokia counter, bought the two new machines they just asked, and then left the Xianda mall surrounded by a group of people.
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Walking out of the door, Xu Dandan felt in a very good mood, looked at the idol and said: "Boss, we have our own S1, why do we have to spend money to buy other people's mobile phones?" We have just seen those two Nokias, and they are far from our big white. The design is also not good-looking. β
"Haven't you heard that there must be a teacher in a threesome?"
Zhang Fan said with a smile: "Of course, you have to look at his advantages when you buy it, and only by constantly making up for your own shortcomings can you go higher and further." β
Zhou Yang said with a smile: "Yes, you can't take off your 'cottage hat' without learning from us." β
"Hmm!" Xu Dandan nodded with reverence and said, "Thank you, eldest and second brother." If it weren't for your help, we wouldn't know what to do. That man is so hateful! I haven't even understood, so I knocked it over with a rod first......"
"Yes. Mr. Zhang and Mr. Zhou, if it weren't for your ......" the Xu family thanked one after another.
Zhang Fan said: "Actually, it is we who should apologize and thank us." What we want to thank is the maintenance and support of this beauty fan for Dabai. I apologize for not doing a good enough job with our product. β
"If Dabai has enough fame and hard power. Maybe we won't be ridiculed as 'copycats'. β
"But Zhou Yang and I can assure you. Give us 5 years, and in 5 years we will let Dabai stand on the same stage with international brands such as Nokia, Samsung, and Apple! β
"In the next 5 years, our goal is to make Xinghuo and Dabai become the leaders of the world's electronic technology industry!"
"Good!" As soon as the words fell, the northern tourists on the side shouted loudly: "Just rush to Mr. Zhang's words, my old Wang will also be your fan in the future!" Those foreign countries are all things, they are stupid and expensive to buy, and they have stinky faces one by one. If I had changed to a man just now, I would have cut him a long time ago! β
"Alright, you." The male tourist's wife smiled: "You still have to learn from Mr. Zhang and Mr. Zhou to deal with things, you don't go to prison if you beat him?" When the time comes, you will be judged to be 'vexatious'. β
The male tourist waved his arms and said, "I don't care so much about him." I'll be comfortable first. This is the character of our northerners! Love! β
"Haha......" There was a burst of joy all around.
Then everyone talked and strolled, and it was close to 12 noon Zhang Fan, Zhou Yangcai and everyone separated and went to the Women's Market to meet Xuejun, Dong Xin and others.
When Zhou Yang told Gao Ting's five daughters what happened in the morning, they were angry and gritted their teeth and scolded the street, praising Zhang Fan for handling it well!
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At this moment, everyone still doesn't know that the two incidents of 'Zhang Fan appearing in Xianda Plaza' and 'Samsung employees satirizing Dabai Cottage' have already made headlines on Xiangjiang's social networking sites and news websites an hour ago.
At noon, local radio stations, newspapers, magazines and other media also started to motivate themselves, and with the arrival of evening, news related to various headlines continued to enter the field of vision of Xiangjiang people.
These news contents are both favoring the 'Samsung clerk' and biasing towards 'Zhang Fan's side'. There are also some relatively neutral and peaceful reports......
But no matter how the media 'consumes', it is equivalent to making a comprehensive advertisement for Zhang Fan and Dabai for free.
Overnight. All Xiangjiang people basically know that there is a big white mobile phone in the mainland and its founder Zhang Fan!
Phoenix Satellite TV also seized the opportunity to announce the incident of 'Zhang Fan and Zhou Yanglu's "Appointment with Lu and Yu", and talked in depth about 'what happened to Zhang Fan and mainland tourists in Xianda Plaza' in a talk news program at noon the next day. As soon as the show aired, the ratings increased by 10%!
In the following week, the Hong Kong media began to follow up with in-depth reports, not only mentioning 'Sparrow.com', 'Panda Chat', 'Spark Animation', 'Dabai Cultural Festival', 'Super Energy' Animation'...... Wait for Xinghuo's products to dig all over.
And also Zhang Fan's 'prediction of the financial crisis', 'planning the "Fireworks Plan", this year's business layout, creative and innovative ideas, as well as personal news such as worth scandals, background experience, and painting talent.
These things have expired in the mainland, but they have caused great heated discussions among the people in Xiangjiang! Coupled with Zhang Fan's various self-conditions, his sparrow space has added more than 2 million Xiangjiang fans in a week.
'Yau Ma Tei Obedient Little Sister' and Feifei also established the first 'Zhang Fan Fan Club' at Xiangjiang City University. Since then, other universities have also appeared in such fan groups.
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The heated discussion in Xiangjiang has also directly affected the attention of the media in Haojiang, Baodao, and Southeast Asia.
Talk news programs such as "Critical Moment" on Baodao Dongsen News Channel, "Into the Treasure Island" and "News Digging Wow" on the second day of the report in Xiangjiang also began to follow up on the report.
In some Cheng dΓΉ, the news reports on Baodao are more exaggerated than those in China and Xiangjiang, and even the incident of 'Zhang Fan visiting Temple Street to cheat fortune tellers' has been dug up.
Although Zhang Fan announced the whole incident on Sparrow in early September, the media in Xiangjiang, Haojiang, and Baodao still prefer to believe that he really understands the mysteries of feng shui. He also gave Zhang Fan the title of 'Huaxia Jobs'.
And when the three places are frantically discussing consumption, the domestic media will naturally not let it go, and the report is uniformly inclined to Xu Dandan's family and Zhang Fan.
Xu Dandan himself also announced the events of the day on his personal sparrow. While attracting domestic netizens and fans to applaud the film, they did not forget to boycott Samsung's service attitude.
The words said by Qin Lixin, a Samsung clerk, were arranged into various jokes by netizens.
The major technology portals helped Zhang Fan and the Samsung clerk complete the gambling contract for the first time, and compared Samsung's new machine with Dabai S1. Out of 10 tests, 7 were won by Big White.
All of a sudden, the negative evaluation of Samsung in China reached an unprecedented level, and Japanese and Korean manufacturers such as Sony and LG also followed suit.
In the end, Samsung's Korean headquarters entrusted the president of Huaxia District to come forward in person, solemnly apologized for the incident on September 3, promised: the service quality will be improved in the future, and Xu Dandan's family will be given moral compensation, and the Samsung manager and the personnel involved in Xiangjiang Xianda Plaza were dismissed.
An industry insider joked in Sparrow: "Some people spend tens of millions of dollars on advertising but have no effect, and some people save more than one billion advertising dollars because of a sentence." I hope that in the future, the Huaxia mobile phone industry can be as confident as Zhang Fan! β
β¦β¦ (To be continued......)