Chapter 572: The Sad Store Manager
Since the last time it was conspired by others and almost led to the bankruptcy of Hengyuan Group, Murong Xiaoxiao, chairman of Hengyuan Group, decided to cancel the marketing system of distributors under Ye Feng's construction, and instead sold in the mode of cooperation or the group opening a store alone, and Hengyuan Group controlling the management rights. The purpose of this is to ensure the quality of the product and the quality of the service.
To this end, Hengyuan Group in the setting up of the store, in the site selection and personnel selection training, made great efforts, the location of the store is basically the golden section of each city, the personnel is also the selection of local sales elites, and also in the Jinling water headquarters for a month of systematic training, and regular training in the future to ensure that the store personnel gradually improve.
An important item in the training is to get to know the senior management of the group, especially Ye Feng.
The store manager didn't pay much attention to Ye Feng just now, but when he saw Ye Feng on his face, he immediately remembered the photos he saw during the training, when the trainer introduced Ye Feng, he only said one sentence, he did not hold any position in the group, but he had the greatest power, even the chairman had to obey his orders.
At that time, the store manager was very puzzled, who is this Ye Feng? Why does he have such a big right, is Ye Feng the largest shareholder of Hengyuan Group? No, because according to what the trainer said, Hengyuan Group is wholly owned by Murong Xiaoxiao, that is, Murong Xiaoxiao has absolute rights.
Now that he saw Ye Feng, the store manager immediately remembered these things, and his face turned pale, because he knew that if the person in front of him was really Ye Feng, and Ye Feng really had so much power, he, the store manager, would really be the leader. You must know that in the case of the hot sales of Supreme Hongyan, the position of the manager of the Supreme Hongyan store is so sought-after.
At the beginning, the store manager took a lot of effort to sit in the position of the store manager. It would be a shame if it was just thrown away. Although he can get 2 million, it is still too bad compared to the job of the store manager. You must know that although the salary of the store manager is not high, the commission is high, coupled with such a hot sales, the annual salary of millions a year is still very easy.
"Are you really Ye Feng?" The store manager said in a trembling voice, his eyes flickering, his heart flustered, and he didn't know what to do.
Ye Feng nodded very affirmatively and said, "That's right, I am Ye Feng." ”
The store manager confirmed Ye Feng's appearance again, that's right, this person is Ye Feng, so he hurriedly said: "Ye Shao, the qiē just now was a misunderstanding......
Before the store manager could finish speaking, Ye Feng interrupted unceremoniously: "Misunderstanding? What you said is really easy, if it weren't for me, an excellent employee would not have resigned, and the reputation of Hengyuan Group would have been ruined by you. ”
"Ye Shao, this qiē is really a misunderstanding, as a store manager, when there is a dispute between the clerk and the customer, I must stand up to protect the rights and interests of the customer, so as not to be complained by the other party." The store manager hurriedly explained, in fact, when he explained, his tone was extremely pale.
"It's no problem to protect the rights and interests of customers, but it depends on what kind of customers, don't maintain the customers who bully and pretend to be coerced, just blast them out, and then list them as a blacklist of specialty stores, and if someone makes trouble, call the police immediately."
"In the specialty store, all customers are equal, even if the other party is a beggar, they must be treated as a god. Even if the other party is a billionaire, they will be treated equally. I guess that's what trainers often say when you're trained, right? Why did you forget all about it when you came here? ”
The shopkeeper's face became paler and paler, because he found that he was pale and powerless to explain anything, because the facts were in front of him.
"You can go, you're not the manager here anymore."
"From now on, any branch of Hengyuan Group will refuse you to join, because you have lost your qualification to be a store manager."
Originally, I thought that a punishment would be enough, at most, it would be a temporary suspension, and then re-training, but I didn't expect Ye Feng to let him leave directly, and the store manager said unwillingly: "Have I made a big mistake, at most it can only be regarded as mishandling, according to the company's regulations, it should be deducted 50% of the performance bonus, and then stay on duty for a month." ”
"Rules?" Ye Feng really didn't know the specific regulations of the company, so he turned his head to look at the staff standing next to him with a tangled face, and asked, "Does the group company have such regulations?" ”
The staff nodded nervously, and then said: "According to the company's regulations, Article 18, if the store manager improperly handles customer disputes, and the circumstances are strict, 50% of the performance bonus will be deducted, and he will be placed on duty for one month." If the table is good, the position will be restored, and if the table is bad, it will be dismissed. ”
The store manager finally breathed a sigh of relief, because he knew that Hengyuan Group was a company that attached great importance to management regulations, and even the chairman Murong Xiaoxiao was not allowed to break the rules at will, if he wanted to revise the rules, he must hold a high-level meeting of the company to discuss and then revise them.
This means that the store manager is safe for the time being, as long as the performance is good in the next month, a qiē will be OK, as for the performance bonus? As long as you can keep such a good job, it doesn't matter at all after deducting performance bonuses.
The store manager knew that he had to maintain a good attitude now, so he continued: "Ye Shao, I already know my mistake, I hope you can give me a chance to mend my ways." ”
Ye Feng, who has decided to kill the store manager, is not moved at all, as the saying goes, the nature of the country is easy to change, and it is difficult to change, today I am here, the store manager can still converge, what if I am not here? Thinking of this, Ye Feng said in a deep voice: "You don't need a chance anymore, you are limited to leave here within ten minutes." ”
The store manager was a little annoyed, he already knew that he was wrong, he was willing to accept the company's punishment, and he apologized very sincerely, why did he have to do it so desperately?
"Ye Shao, even if you have privileges, you can't break the rules of the company." The store manager said a little impatiently.
Ye Feng frowned slightly and said, "Rules? If you can create rules, you can change the rules, and now I solemnly announce that if you change the rules, you can leave. ”
"You...... I won't leave until I get the chairman's order. The store manager said angrily that he would do his best to keep his job, in fact, he also knew that things had developed to such a point, and it was estimated that there was not much hope, and now what he did was nothing more than a dying struggle, hoping for a miracle.
Ye Feng said to the staff: "Do you have Xiaoxiao's phone?" ”
The people present were taken aback, and those who dared to call Murong Xiaoxiao like that, the whole group company couldn't find one.
"I know!" The staff hurriedly replied.
"Call, turn on hands-free, I want to talk to Xiaoxiao." Ye Feng said lightly.
The staff hurriedly took out their mobile phones and dialed the landline of Murong Xiaoxiao's branch office in Suzhou and Hangzhou City, and a few seconds later, the phone was connected.
"Hello, I'm Murong Xiaoxiao!" Murong Xiaoxiao's elegant voice sounded in the hall.
Ye Feng said lightly: "Xiaoxiao, it's me!" ”
Hearing Ye Feng's voice, there was silence on the phone for a while, and then Murong Xiaoxiao said in surprise: "Ye Feng? Is that you? Is there anything you called me on? ”
"It's not a big deal, I want to fire a store manager." Ye Feng said lightly, his tone was very flat, as if he was saying something inconsequential, although it meant to ask, but it gave people a sense of command, as if the chairman of Hengyuan Group was his subordinate.
Murong Xiaoxiao said very decisively: "Of course there is no problem. ”
Everyone present thought that Murong Xiaoxiao would think about it, after all, this was the manager of the first store in Suzhou and Hangzhou City, and if he was fired, it would cause a lot of fluctuations. But unexpectedly, Murong Xiaoxiao agreed without hesitation, and the promise was very simple.
"Now you're dead." Ye Feng turned his head to look at the store manager with a desperate face, and said indifferently.
The store manager glared at Ye Feng fiercely, dropped his arm, and left angrily.
After Zhao Ling'er watched the store manager leave, she said to Ye Feng: "This person is narrow-minded, maybe he will take revenge on you in the future." ”
Facing Zhao Ling'er's kind reminder, Ye Feng snorted disdainfully: "He doesn't have this qualification yet, maybe he will retaliate in the future, but what is the result of a mouse taking revenge on a tiger?" You should be well aware. ”
Zhao Ling'er smiled, Ye Feng is indeed qualified to say this, as a senior adviser to the Security Bureau, he has great power, and his own strength is strong, a small store manager really does not have the qualifications to deal with Ye Feng, Ye Feng is right, the store manager is a mouse, Ye Feng is a tiger, the mouse retaliates against the tiger, what is the result, you can guess it with the soles of your feet.
Zhang Qianqian and Luo Fei looked at Ye Feng in surprise, neither of them dreamed that the young man in his twenties in front of him had such a close relationship with the chairman of Hengyuan Group, he could decide whether the store manager would stay or leave with one sentence, it seemed that Ye Feng was really the major shareholder of Hengyuan Group.
"Now it's your turn." Ye Feng looked at Zhang Qianqian proudly.
"What do you want?" Zhang Qianqian said in a deep voice, Ye Feng's appearance just now had already made her feel pressured. The Zhang family is a billionaire and has a lot of power in Suzhou and Hangzhou City, but compared with the prosperous Hengyuan Group, there is still a big gap.
Ye Feng said lightly: "Instead of letting you squander, it's better to take out the money and donate it to the Hope Project, by the way, I have already made a decision for you just now." ”
"What do you mean by that?" Zhang Qianqian thought of what Ye Feng said when he called before, as if she was calling someone to deal with the Zhang family.
Zhang Qian continued: "Don't think that if you have Hengyuan Group to support you behind your back, you will be unscrupulous, I will sue you, although Hengyuan Group is strong, but if you want to deal with me Zhang Qianqian, it is still a little worse." ”